Hello,

Please check this video https://we.tl/t-8E7gOfki1Q

Thank you!

Hello,

Please let me know what PHP version you have. Please use 8.1 or 8.2.

Thank you!

Hello,

Using our theme you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
If you created the mobile pages with tagDiv Composer, then when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activate and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activate.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Better deactivate the mobile theme plugin and see the results, and assign the mobile page for page, like this => https://www.screencast.com/t/lektAhyjd
Also, clear your cache.

Thank you!

Hello,

I just checked and seems to work -> https://we.tl/t-dlB2z8tOwN

Thank you!

Hello,

Yes, you can use this license on a staging website, and after moving it, you will need to delete the license. To complete the process, please contact us at contact@tagdiv.com and provide the license and the domain you want the license to be assigned.

Thank you!

Hello,

You can set a featured image for each post here https://forum.tagdiv.com/featured-image-or-video-7/
So if the posts don’t have the featured image, then they will display a blank thumb; you can set a placeholder.
You can set a Placeholder in Theme Panel -> Blocks Settings -> https://i.imgur.com/mo0Cbu2.png

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/column-text-wp-editor-not-working/
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hi,

Please let me know where that section is. Now, the images are displayed on the website -> https://we.tl/t-sFBWtrCuk9

Thank you!

Hello,

So I understand that the problem hasn’t been resolved? I checked this image and it seems there is a link -> https://i.imgur.com/6ukVjNA.jpeg
Indeed, it does not accept this type of comments. @big Please ensure not to leave such comments in the future and create your own topics if you have issues.

Thank you!

Hello,

You need to add elements in the mobile menu sticky. Did you check this video https://www.youtube.com/watch?v=HXQQygkCCJo ? Please check this video https://we.tl/t-VGomw3wNwv

Thank you!

Hello,

Unfortunately, I don’t know. You can check those topics https://forum.openlitespeed.org/threads/object-cache-redis-causing-reset-password-link-invalid.4479/ -> https://community.centminmod.com/threads/configure-redis-page-cache-to-bypass-specific-urls.16135/

Thank you!

Hello,

Unfortunately, I don’t know. You can check those topics https://forum.openlitespeed.org/threads/object-cache-redis-causing-reset-password-link-invalid.4479/ -> https://community.centminmod.com/threads/configure-redis-page-cache-to-bypass-specific-urls.16135/

Thank you!

Hi,

Please let me know the results.

Have a great day!

Hello,

The details are set in the custom fields -> https://i.imgur.com/0ngJCWL.png and the page is a template for custom post type -> https://i.imgur.com/rAzbKYz.png -> https://i.imgur.com/Ys9hJGB.jpeg and here you can add the information -> https://i.imgur.com/iEnlG8V.png -> https://i.imgur.com/iz1Duh4.png
I recommend creating your own custom post type, taxonomies, and custom fields https://forum.tagdiv.com/introduction-cpt-acf-newspaper-theme/

Thank you!

Hi,

You can add in the ad box only one image, you can try to use ad rotate and set the code in ad box-> custom code.
You can try if this plugin works https://wordpress.org/plugins/adrotate/ -> https://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thank you!

Hello,

You can use this option https://forum.tagdiv.com/use-tabbed-content-shortcode/ it’s not like your example, but you can try it.
The tabbed content works with pages, so please check the documentation.
You can add in the page flex block and filter them as you want https://i.imgur.com/2kkw68K.png

Thank you!

Hello,

Unfortunately, no. The limit for the excerpt is inheritance for all viewports. You can try to create a mobile page, and there you can configure it for a tablet and mobile as you want https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

Thank you!

Hi,

Unfortunately, these changes need to be made in the theme files, including in JavaScript, which is minified in the package. Therefore, it is recommended that we perform updates. If you prefer, there is an RC available, you need to click on the check for updates in Newspaper-> Updates the rc version is 12.6.7 that you can install, but make sure to back up all files before updating.

Thank you!

Hello,

I recommend updating the theme to the latest version, 12.6.6 and the PHP version to 8.0 or 8.1
Before updating, do a full backup of all files and databases.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update, please make sure the tagDiv plugins are installed, like tagDiv Standard Pack and tagDiv Composer.

Thank you!

Hello,

I see that your images are center. Can you create a post and let the images be how they are so that I can provide the CSS?

Thank you!

Hello,

Please avoid creating multiple threads about the same issue. I responsed to your topic here https://forum.tagdiv.com/topic/installation-6/

Have a great day!

Hi,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
How to update the theme https://forum.tagdiv.com/how-to-update-the-theme-2/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello,

Did you update the theme or plugins? Have you tried reimporting the settings before updating from the theme panel -> import/export?
It seems that your cloud templates are no longer assigned, so please go to the cloud templates section and assign them globally.

Thank you!

Hello,

The problem is not caused by the theme, because as you mentioned, the issue appeared yesterday. However, I checked and found that even older posts no longer have a featured image, which means the problem is caused by Facebook -> https://i.imgur.com/EVcN3r5.png
Also, please check this topic
https://forum.tagdiv.com/topic/the-post-image-no-longer-appears-when-shared-to-facebook/

Thank you!

Hello,

Please let me know how you add the content in the editor. Maybe the H3 tags are not closed, and that might be causing the issue.

Thank you!