Hello,

Please provide the link to your website.

Thank you!

Hi,

Do you have the same template for both cpts? You need to set them differently because you need to set the CPT for each block in the archive template.

Thank you!

Hello,

You can add those icons with the elements of social icons, and there you can add your social custom icon, set the links, and so on. You can add those using tagdiv Composer, and for the mobile menu, you can now create a modal popup and set the element you want in the menu; you do not need to use the social network elements.

Thank you!

Hi,

Usually the “Invalid reply from server endpoint error” is caused by insufficient WP_Memory_limit, if you’ll set it to 256M, and is still not working, please double it and check the rest of the settings from our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ also make sure that you are using SSL and you have a good bandwidth, the one from our server is 1GB/s and the one that I use at home is 500MB/s, if you have low bandwidth, then you can access parts of the cloud, this can be done from the frontend, for example, if you are on a post -> https://i.imgur.com/4G74M7F.jpg or from tagDiv Composer -> https://i.imgur.com/2F6MhfI.png or from backend -> https://www.screencast.com/t/wekHmc7kJ8J

Thank you!

Hi,

Ddi you have set the archive template for cpt here -> https://i.imgur.com/MmgNvEO.png ?

Thank you!

Hi,

I think that there are some misconfigurations. Please contact via email at contact@tagdiv.com and provide the wp-admin access. Ican investigate, but I don’t know if the problem will be solved.

Thank you!

Hi,

Please provide the link to your website for a custom code that will apply.

Thank you!

Hi,

This is very strange. What version of the theme do you have? Did you scan your website for malware?

Thank you!

Hello,

Please let me know what is the subject of the email.

Thank you!

Hi,

I see that you sent an email; my colleague will answer soon. Also, please check the documentation for the right settings. Maybe you need to create custom functionality for your job.
Also, please check if you still have the active support period.

Thank you!

Hi,

Inside the post content or on the blocks? On the blocks you can set the image radius https://i.imgur.com/xq0PPoV.png and in the post content you need to use this code .wp-block-image img {
border-radius: 10px;
}

Thank you!

Hi,

Maybe you didn’t set the custom post type https://i.imgur.com/oKH6f3q.jpeg Please check the settings.

Thank you!

Hi,

Can you tell me how you added the date? Did you use the shortcode in the template?

Thank you!

Hi,

I think that you don’t have some configuration mae right.
So, please contact us via email at contact@tagdiv.com and tell me what category, and post type you want there. Also, I will check the archive template.

Thank you!

Hello,

Yes, you can have a different menu for mobile: https://i.imgur.com/GfLqDR9.png. You need to select the viewport for your phone, select the menu, and you can change it.

Thank you!

Hello,

The forum can not be edited with tagdiv Composer, and a cloud template cannot be used for it.
Our forum is made custom. Please check this topic https://forum.tagdiv.com/topic/bbpress-css/

Thank you!

Hi,

No, because there are different pages, like about or contact, and this prebuilt doesn’t have them. You need to create a new page here -> https://i.imgur.com/CyWUvSq.png -> https://i.imgur.com/OBO6wA2.png
The page templates can’t be global on each page, and it is not working as a single template, for example.
Create a new page in Dashboard -> Pages, press the publish button, and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and start customizing it as you like to add text, image using the elements from tagdiv Composer. You can import from the Cloud Library sections, blocks, etc. already designed.
There is not need to have the pages in cloud templates, because you can see the pages in the section for pages.

Thank you!

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.

Thank you!

Hello,

I think that something with the import caused the issue.

Thank you!

Hello,

I think that something with the import caused the issue.

Thank you!

Hello,

This can be done only with custom work.

Have a great weekend!

Hello,

You can use the license on two websites, one live and one for testing/staging.

Thank you!

Hello,

Please edit with tagdiv Composer, select the RAW HTML, and here you can change the text https://i.imgur.com/cqnvTl5.png

Thank you!

Hi,

I see that you didn’t follow all the steps that I said. You have a 403 error, so this error can be caused by a plugin conflict or other settings. Please contact us via email at contact@tagdiv.com and provide the wp-admin access.

Thank you!

Hello,

Please provide some screenshot to know for what image you want the border-radius.

Thank you!