Hi,

Please send those details via email.

Thank you!

Hello,

You can download the latest version from here https://cdn.tagdiv.com/wp-content/uploads/2024/04/js_composer-7.6.zip

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Hello,

This problem is caused by the object cache that you have on the website.
Please check if you have an object cache file in wp-content, please delete it and try again to activate the license -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

I checked now, and the menu works on the website, but I noticed that you use a mobile theme plugin.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

1. You can set the post-type event on the flex block, and there are some options for sort https://i.imgur.com/lBjd9DZ.png
You can try to use this plugin https://wordpress.org/plugins/taxonomy-terms-order/
2. You need to set there the taxonomy -> https://i.imgur.com/d9lQF3K.png
3 & 4 Usually, this happens when you set the page content in the header or footer sections.
-> https://i.imgur.com/381J9qm.jpg
-> https://i.imgur.com/wVGxYeg.jpg
-> https://i.imgur.com/0O3iGEg.jpg
So, please check if you have set the elements in the header zone.
Also, you can provide some screenshots.
5. You need to use this option for sort by taxonomy https://i.imgur.com/XmngIie.pngor this -> https://i.imgur.com/4Kh5JZE.png if you are on cpt single.

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Hi,

What is the name of the email?

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Hi,

Did you save and check in the front end?

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Hello,

Please provide more details about your issue.

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Hi,

Don’t hesitate to contact us if you have other questions.

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Hi,

Please set here tile https://i.imgur.com/yIhpemo.png

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Hi,

Yes, if you no longer use the tagdiv Standard Pack, it can bring you improvements.
1 & 2 You need to use a custom code CSS


.entry-crumbs a, .entry-crumbs
{
color: #536aed;
font-size: 18px;
}
.td-post-sub-title
{
color: #536aed;
font-size: 18px;
}
3. You can change from theme panel -> translations -> translations
color with custom code .td-author-by {
color: #536aed;
font-size: 18px;
}

The code needs to be set in Theme Panel> Mobile Theme > Custom code> CSS.
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Hi,

My colleague answered your email.

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Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

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Hello,

1. This is how it works with that jump. My colleague provided a workaround solution.
2. That scroll is when a filter is applied, and the articles from the flex loop will be changed; for example, there will be different jobs depending on the filter you select.
3 & 4 This can be done with custom work to implement a smooth transition.

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Hi,

Please let only tagdiv pl;ugins enabled and check after.

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Hello,

From what I see, you managed to add the custom fields and taxonomies that you have on the module in the CPT single template.

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Hello,

Please make sure that you have assigned a cloud template, not a standard template, for posts in the theme panel -> categories and that you need to edit the single post template from the front end and add the share element from tagdiv Composer.
You can find the share option in Theme Panel -> Social Share -> https://i.imgur.com/mO3OHOt.png

Thank you!

Hi,

There seems to be an issue with google; please check this article https://www.seroundtable.com/google-recipe-images-snippets-37090.html
Also,please check this topic https://support.google.com/webmasters/thread/256108712/images-thumbnails-disappear-from-the-search-result

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Hi,

Please submit a request here https://tagdiv.com/submit-a-request/

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Hello,

You can use the license on two websites, one live and one done for testing/staging.

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Hi,

Please make sure that is boxed here https://i.imgur.com/gHPknoJ.png and check after.

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Hello,

Unfortunately, if you installed with content included, and the posts created were in a category that was imported along with that prebuilt website, then the posts have been deleted.

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Hello,

Please check this topic https://forum.tagdiv.com/topic/show-date-in-serps/

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Hello,

Please delete the logo from theme panel, and assign it with tagdiv Composer https://i.imgur.com/bfPZEps.png https://i.imgur.com/EmzWCmI.jpg
For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/ delete the text or svg code and insert your logo.

Thank you!

Hi,

Please check the settings on the row/column -> https://i.imgur.com/bFpEOIb.jpeg -> https://i.imgur.com/bjFxWAK.png

Thank you!