Hi,

From what I saw, you have a custom implementation, so I think you need to change the files. Are you working on localhost or a website for testing, and can you give us access?

Thank you!

Hi,

I think that you may use a plugin created for this and then to add it to the content https://www.wpbeginner.com/showcase/best-quiz-plugins-for-wordpress/

Thank you!

Hi,

Can you send the link to the plugin?
I thought you created the quiz in the content, but these are custom fields, which is why they’re not displayed in the template. They will need to be added, but to be able to assist you, I need the plugin to attempt to create a test.

Thank you!

Hi,

Did you have to create a quiz in the Gutenberg editor? Can you please provide a video?

Thank you!

Hello,

We recommend using PHP version 8.0 or 8.1; with version 8.3, certain issues may arise.
1. You need to download the latest version from Themeforest and perform the update manually. We recommend conducting the update on a staging website because there have been many changes from version 9.1 to 12.6.5. Additionally, the auto-update option was only added later in version 10.3.x.x.
2.No, you don’t need to purchase a new license, as updates are for a lifetime if the license is valid.
3. The license remains the same; only the theme version differs, so you can use the same license on the website where you currently have that older version.
4. Over time, vulnerabilities have been discovered and resolved through updates. You can find the changelog for each version here -> https://tagdiv.com/newspaper/
Unfortunately, the tagdiv Composer may be disabled due to malware, so certain plugin files may be targeted. However, this can only be seen in the error log file. I recommend that after updating the theme, WordPress, and PHP, you use Wordfence to scan the website and block access to /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to enable/disable the Live CSS, and it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.

Thank you!

Hi,

Can you please provide a video of how you do the posts? You add self-hosted videos in the post content, but for them to work, you need to set the featured video here, and it must be of the video type https://i.imgur.com/qe6xLAV.png -> https://forum.tagdiv.com/featured-image-or-video-7/. For those, you need to add a featured image because it is not generated automatically.

Thank you!

Hello,

You need to edit your homepage, and in the template, select default -> https://i.imgur.com/3NGovB3.png Please check the article.

Thank you!

Hi,

You can find it in this path wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_modified_date.php

Thank you!

Hi,

Please do a test using only tagdiv plugins, disable the WP Bakery plugin, and check afterward. Also, it seems that you have the same sidebar for all categories.

Thank you!

Hello,

I see that there is not also the wordpress top bar, usually this issue is by Jetpack https://i.imgur.com/ZiG6PGP.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

Yes, you use an RSS plugin, and it depends on how you made the settings. We don’t have a plugin that we can recommend, but you can try one from here -> https://tagembed.com/blog/rss-feed-plugins-for-wordpress/

Thank you!

Hi,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hi,

Please edit the page normally in editor and change the setting for the page into Template: Default template because I think you have there the setting: Pagebuilder + Latest articles + Pagination and these are not editable by the tagDiv Composer plugin.

Thank you!

Hello, The short way to do this is to access the page, click on the modal, and edit it from here: https://app.screencast.com/0wWQffEtbmysY -> https://imgur.com/kkQS99h
Please note that only when you hover can you see it. Every modal has a page that can be found in Dashboard -> Pages. Edit it with the TagDiv Composer.
For more information about modal popup, check this guide: https://forum.tagdiv.com/modal-popup/

Thank you!

Hi,

Our theme uses the WordPress search function, and we made a few changes only for the live search. By default, those will display all posts and pages that contain the word/words you are looking for in the title or post content, but if those words are not in the content, then it will not display content about that author, for example.

Thank you!

Hello,

Unfortunately, no.

Thank you!

Hi,

If the cpt appears in the cloud templates -> CPTs/Taxonomies, then there you can assign a template, and you can create the quizzes in the Gutenberg editor.

Thank you!

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

We have made tests using this PHP version, and this error has not happened. Can you please do a test on a staging website and let only tagdiv plugins be activated to see if you can reproduce the issue?

Thank you!

Hello,

I recommend using the element title instead of title on the block, then you can set it as you want -> https://i.imgur.com/luPTvzb.png

Thank you!

Hello,

Please go to the pages or cloud template and check if there the button appears like this -> https://i.imgur.com/J9nJ0Hg.png -> https://i.imgur.com/m2gTJCI.png

Thank you!

Hello,

You should download the latest version of it from the Theme Forest account and download it.
Also, please follow the steps above to identify and remove malware, even though you mentioned using Wordfence, I suggest using it after updating the theme and WordPress to check the files again.

Thank you!

Hello,

Unfortunately, I don’t know of another solution.

Thank you!

Hello,

Please try to add the code in the Theme Panel -> Analytics/JS code in the head -> https://i.imgur.com/UypAKbc.png, and check after.

Thank you!