Hello,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins and try after to install it.

Thank you!

Hello,

You have the mobile theme plugin activated; please disable it.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hi,

Can you please provide an example of what you want?

Thank you!

Hi,

Please resave the settings from the theme panel.

Have a great day!

Hello,

Please go to the Theme Panel -> Post Settings -> Post and Custom Post Types => https://www.screencast.com/t/LAv90B5eZ (please make sure you have tagDiv Standard Pack activate for standard template) to enable it.

Thank you!

Hi,

Unfortunately, I don’t understand because here is the same page: https://www.staging3.readmodo.com/. What loop page?
I referring to this option https://i.imgur.com/v6U0M8F.png -> https://i.imgur.com/BDYyVlc.png

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

You can use the CSS code to resize the iframe on the frontend, we find the guide here
https://www.w3schools.com/howto/howto_css_responsive_iframes.asp

Thanks

Hi,

Pleaase delete the code from the theme files. Also, cvan you please porovide a screenshots about what is not correct?
A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
Also, the theme has the time read in the module, so you do not need to use a plugin.

Thankl you!

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

In the mega menu, no. You can create a page menu -> https://forum.tagdiv.com/page-menu/ where you can set the widget using the element widget sidebar

Thank you!

Hi,

Please resave the settings from the theme panel.

Have a great day!

Hi,

You need to assign the global template for the category if you were able to edit it.

Thank you!

Hi,

To change the font and color for the mobile menu please go to Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Hi,

If you made changes, then it will save only the latest changes, not the changes before the update.

Thank you!

Hi,

For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you for understanding!

Hi,

You need to edit the category template with tagdiv Composer, and select the block, and you will find it https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Hi,

The settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please provide more details about your issue with the blocks.

Thank you!

Hello,

1. If you use the shortcode from Woocommerce you will see that it is the same design as it is our theme.
2. You can do a staging where you can test it; you can use the same license on two websites, one live and one for testing.

Thank you!

Hi,

You can use the new element for the gallery.You can add the image for the gallery here https://i.imgur.com/Cqils1f.png and set the gallery on the post using Gallery -> https://i.imgur.com/1t44G5J.png

Thank you!

Hi,

Yes, you can disable them or you can use only mobile theme.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hello,

1. You can use a custom code css to adjust them ->
@media only screen and (max-width: 600px) {
.woocommerce-MyAccount-navigation ul {
display: block;
}
.woocommerce-MyAccount-navigation ul li {
display: block;
margin-bottom: 10px;
}
}

Set the code in Theme Panel ->Custom code -> Custom CSS

2. This is another page from tagdiv Opt-in Builder, which is for subscription, not shop. The woocommerce has this template for account details -> https://i.imgur.com/FxWa9m3.png
3.Copy-paste the URL in another tab of your browser.
4. We strive to provide support as quickly as possible from Monday to Friday 8:00 AM – 16:00 PM

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

Have you checked for a plugin conflict? Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hello,

There has never been a free version of the theme; you need a valid license for each website.

Thank you!