Hello,

That code is set in the theme files and can be rewritten using this code, select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Thank you!

Hi,

I don’t have access to the screenshots -> https://i.imgur.com/uqB05ss.png

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello,

Could you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Don’t forget to include the link to the topic in the email. I want to take a look.

Thank you!

Hello,

Could you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Don’t forget to include the link to the topic in the email. I would like to take a look.

Thank you!

Hello,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

You can order by name or ID: https://i.imgur.com/U0pbS6c.png. Unfortunately, you can not switch the menu items according to your preferences.

Thank you!

Hello,

What I can suggest if you use CDN, is to use this option from this guide https://developers.cloudflare.com/speed/optimization/content/fonts/

Thank you!

Hi,

I’m glad that is resolved. Also, please resave the settings from the theme panel.

Have a great day!

Hello,

You can filter related by tags and what you want here -> https://i.imgur.com/f7HStFj.png

Thank you!

Hello,

Unfortunately, I don’t know exaclty how to add this in the theme . Please check this guide -> https://www.wpbeginner.com/plugins/how-to-accept-apple-pay-in-wordpress/

Thank you!

Hello,

1. I would like to see the errors; also, can you provide some screenshots of your settings?
2. Please let me know how you want to improve the layout and provide some screenshots.
3. You can select from here and design it https://i.imgur.com/B069s2S.png To add the review the order you need to do it custom.

Thank you!

Hi,

If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hello,

So, if the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ -> https://community.godaddy.com/s/question/0D58W00007ggvUDSAY/403-forbidden-error-not-sure-why

Thank you!

Hi,

Please check this guide https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Hi,

Yes, it seems that this button has some issues, but if the settings from the theme panel are saved, the issue is resolved.

Thank you!

Hello,

The social counter is different, please check this guide https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961
For YouTube, you need to set the YouTube API key, also you can set more YouTube Channels by simply adding more social counter elements and set in them the new YouTube Channel.

Thank you!

Hello,

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

You should download the latest version of it from the Theme Forest account and download it.

Thank you!

Hi,

There is a setting on the block; please check it -> https://i.imgur.com/f2KYjK1.png and also, depending on what post you are.

Thank you!

Hello,

Please let me know where you want to add it.
If you own multiple licenses of the theme, you do not need to create multiple forum accounts, you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ Please scroll to the bottom note

Thank you!

Hi,

I’m glad.

Have a great day!

Hello,

The ad box should look like this in the editor: https://i.imgur.com/2DA30tI.jpg. It depends on what you added there.

Thank you!

Hello,

You have malware. Please update the theme to the latest version 12.6.5.
This malware infects not only theme files but also WordPress files or other plugin files. This malware was not detected only in our theme but also in many other themes and plugins https://www.bleepingcomputer.com/news/security/massive-balada-injector-campaign-attacking-wordpress-sites-since-2017 / -> https://cybernews.com/security/wordpress-malware-epidemic-balada-injector/ -> https://www.geoedge.com/balda-injectors-2-0-evading-detection-gaining-persistence /
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

Hello,

Please provide more details about what is not user friendly and how we can help you.

Thank you!

Hi,

Are you referring to this: https://i.imgur.com/PC7hLUc.png? Please provide some screenshots.

Thank you!