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Anamaria
tagDiv Staff

Hi,

And what is the theme version? Is the theme version 6.4.3?
Also, please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to upload an image there in the theme panel for search and menu -> https://www.screencast.com/t/uvDejzbX

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the smart list element. You need to use the smart list from tagDiv Composer, inside Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/. You can create the smart list in Gutenberg.
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.
Also, please make sure you have the same heading in the post editor and in the smart list element.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can find more details here about bookmark https://forum.tagdiv.com/bookmark-save-for-later/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have this option disabled https://i.imgur.com/pmi2MBt.png
Also, please purge the cache a few times.

Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Anamaria
tagDiv Staff

Hi,

We don’t have any plugins tested for this.

Thank you!

Anamaria
tagDiv Staff

Hello,

Maybe the posts that you made were made in the classic editor. You can accept “Attempt Recovery”.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please make sure that you have set it global, or if you have an individual template for each author, then you can set an individual author template for the users that have the role (administrator, editor, and author) from Theme Panel -> Template Settings -> Author Template => https://i.imgur.com/zwNB4y0.png
For flex block, you should choose the current author “: Author – Current author”special filter: https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please select the page title and in the tab css delete the width https://i.imgur.com/Cli970Y.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad that I could help you.

Have a great day!

Anamaria
tagDiv Staff

Hello,

You can try to use a plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

So, for the pages, you can add new page like here and create it with tagdiv Composer -> https://i.imgur.com/7DocBaI.png -> https://i.imgur.com/smVRXlX.png
For category, you can assign the template for each category in Theme Panel -> Categories https://i.imgur.com/73rDrdL.png

Thank you!

Thank you!

Anamaria
tagDiv Staff

Hi,

Please edit with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Anamaria
tagDiv Staff

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Anamaria
tagDiv Staff

Hi,

What error you have when you try to activate the theme?
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases); in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hi @nitrofox,

Please provide the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Due to the fact that optimizations have been made, this is no longer possible

Thank you!

Anamaria
tagDiv Staff

Hello,

Please add the code in the ad box in the code section and check after https://i.imgur.com/x4Jnngz.png

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the tagdiv plugins installed and activated, like Composer, cloud library and standard pack.

Thank you!

Anamaria
tagDiv Staff

Hello,

No, the pages that are made with tagdiv Composer and use the blocks to display the posts cannot be printed because they are made custom, and if there should be a work for print, then the entire code should be changed.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad that the problem is resolved.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Please let me know what type of ads you have and how you add them to the website. Please provide some screenshots and the link to your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

The theme lazyload can be disabled/enabled from the theme panel -> https://i.imgur.com/OmXeNzS.png

Thank you!

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