Hello,

The message you get is quite familiar with WordPress. In most cases, it can be easily fixed.

For example – https://wordpress.org/support/topic/the-link-you-followed-has-expired/
The max upload size was limited; increasing it solved the problem. Usually, this is the leading cause.

Check this guide carefully and make modifications if needed
– https://forum.tagdiv.com/requirements-for-newspaper/
If everything is set correctly there should be no problem. Contact your hosting provider and ask them to make changes as the guide suggests.

Thank you!

Hi,

To see the hidden elements in Composer, you can enable this option from Manager -> Settings -> https://i.imgur.com/OkfpxSL.png

Thank you!

Hello,

I just checked and seems now the images are displayed https://i.imgur.com/2VJA1Of.jpg
If you want to delete a block, you can use the right-click on the row icon -> https://i.imgur.com/JodWvlW.png -> https://i.imgur.com/e6bb8U5.png or using the drag and drop or you can click on the row and press the delete button from your keyboard -> https://www.screencast.com/t/Mai7iyEG The same steps are to delete the elements.

Thank you!

Hi,

You can change the date format from WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/hMA3OjyexS where you can set the Date and Time Format.
Looks like that => https://www.screencast.com/t/NGI175bK -> https://hostpapasupport.com/format-date-time-wordpress/

Thank you!

Hello,

You can try to stretch the row. You can find more details here -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

Please try to delete and reconnect the Instagram account and clear the cache.

Thank you!

Hi,

There are different blocks, so you can’t change the Big Grid Flex 6 to have the text outside like flex block.

Thank you!

Hi,

This is relevant to WordPress, please check this guide https://codex.wordpress.org/Styling_Page-Links

Hello,

Please try entering this class -> td-modal-image here https://docs.wp-rocket.me/article/15-disable-lazy-load-on-specific-images Then clear the cache and check again.

Thank you!

Hi,

You can not change this, unfortunately.

Thank you!

Hi,

If you want, you can contact our custom work team -> https://tagdiv.com/web-development-services/

Thank you!

Hello,

You can change the icon from here https://i.imgur.com/Eq0e7u1.png

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.
Also, please check this topic https://forum.tagdiv.com/topic/amp-pages-not-working-well-with-this-theme/

Thank you!

Hello,

Can you please provide more details about your issue with screenshots or a video?
Also, for HTTP, you need to have a certificate for SSL. Also, check the site for malware https://sitecheck.sucuri.net/
Also, please do a test using only tagdiv plugins and check after.

Thank you!

Hello,

Please use the WP Rocket and make sure that you have enabled the option for mobile cache https://docs.wp-rocket.me/article/708-mobile-cache and check after. Use only one plugin for the cache.
Also, we can take a look if you agree to check, so please contact us via email at contact@tagdiv.com and please provide the wp-admin access.

Thank you!

Hello,

I’m glad that you managed to solve it.

Have a great weekend!

Hi,

Thank you for sharing those details.

Have a great weekend!

Hi,

This is very strange. Please purge the cache a few times because I think that there is an issue related to the cache. Please let me know what server you have.

Thank you!

Hi,

Please use a revision of the template.
The problem is caused by the code that you added in HTML, you can contact us via email at contact@tagdiv.com and provide the wp-admin access to take a look.

Thank you!

Hi,

Can you please provide a video with your structure in the single post template?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

We will try to solve it soon.

Have a great day!

Hello,

You can find our modules in cloud template -> https://cloud.tagdiv.com/#/load/Module but they may need to be edited to add the reading time.

Thank you!

Hello,

1. You can find in the tagdiv Composer is called Slide.
2. This option is for mobile, not for desktop.

Thank you!

Hello,

The theme lazyload can be disabled/enabled from the theme panel -> https://i.imgur.com/OmXeNzS.png

Thank you!