Hi,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.
Please check this topic with the same error https://forum.tagdiv.com/topic/err_http2_protocol_error-on-go-daddy-hosting/

Thank you!

Hi,

You can try to change the height from here https://i.imgur.com/YSu3qM0.png

Thank you!

Hi,

There is no cache option for this element.

Thank you!

Hello,

You can duplicate the single post template and edit one template to show only the published date and another one to show both dates.
The same steps are for all templates -> https://forum.tagdiv.com/topic/how-to-add-different-sidebare-for-different-posts-with-the-same-category/

Thank you!

Hi,

Can you please provide a video with your sidebar? Also, make sure that the settings are saved.

Thank you!

Hi,

You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hello,

Could you please provide a screenshot of where you added the code and the code itself? The code seems to be working fine.

Thank you!

Hello,

Could you please provide a screenshot of where you added the code and the code itself? The code seems to be working fine.

Thank you!

Hello,

Could you please provide a screenshot of where you added the code and the code itself? The code seems to be working fine.

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hi,

You can add your own SVG icons in Manager(Website Manager) -> Custom SVG Icons -> https://i.imgur.com/osBYDTS.png. Then it can be used on all elements that have social icons https://i.imgur.com/B133kLo.png

Thank you!

Hi,

Can you please provide some screenshots?

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

Please let me know what error you have with php 8.

Thank you!

Hi,

Please check the console when you open edit content; if there is an error like this, please go to the Network tab, select the error, and select Preview -> https://i.imgur.com/iiBOHwP.png
Maybe the problem is caused by the server host
I think you will have a 403 or 404 error, so please check this topic -> https://forum.tagdiv.com/topic/wp-editor-for-text-with-title-and-column-text-not-updating-content/ and try the suggestions. Also, please check the cache, clear/purge all cache.

Thank you!

Hello,

You can disable the mobile theme plugin for posts that have a player -> https://www.screencast.com/t/axXRJsWby

Thank you!

Hi,

Please set the code in the theme panel > custom code > advance css > phones (this code will be applied only to the responsive version). This file can’t be added to the child theme.

Thank you!

Hello,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access? Include the link to the topic in the email.

Thank you!

Hi,

Can you please let me know what prebuilt website you use or header template? There are some options for images -> https://i.imgur.com/MJqqG0V.png
Also, you can’t align here -> https://i.imgur.com/1yYdWKJ.jpg because of the length of the title difference; only if you change the excerpt to letters from here https://imgur.com/c7Q8ckX

Thank you!

Hi,

You can set the alt text here for the images -> https://i.imgur.com/BeuGQJo.jpg if you add the same image in the posts twice, then you can set an alt text for each image.

Thank you!

Hi,

I just checked now, and the image is shown as it should be displayed. Did you manage to solve it?

Thank you!

Hi Kevin,

You can drag and drop the element with tagdiv Composer, to set them in the sidebar you need to change the layout of the row and create the sidebar like in this guide https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hi,

@Youngman, Yes, you can install the new version; you can try to do it manually using FTP, but please download the new package theme from ThemeForest.

@soaresrey How did you try to do the update? Manually or using the auto-update option?

Thank you!

Hello,

This sounds more like a cache problem or object cache. Please check them.
Please let me know what plugin for the cache you use. Maybe you have the object-cache file. Please check this guide to delete it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

Please let me know what error you have.

Thank you!