Hi,

Please provide the links to your websites.

Thank you!

Hi,

Please activate the tagdiv Standard Pack plugin.

Thank you!

Hello,

Please update the theme to the latest version 12.6.3 because there was an issue with the slug.

Thank you!

Hi,

I think that some settings interfere with the theme, like lazy load.
Also, please check this option if it is enabled https://i.imgur.com/YgDqmnm.png

Thank you!

Hi,

I would like to take a look. Can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

Please set it to all categories https://i.imgur.com/lXPBV9o.png and check after.

Thank you!

Hi,

I’m glad that is resolved.

Have a great day!

Hello,

Please let me know if you added the code for each subsite in the theme panel.
You need to add the code for each subsite, not only on the main website.

Thank you!

Hi,

Unfortunately, I don’t know how Elementor works.

Thank you!

Hi,

You can use only one filer, category filter or filter by tag slug.

Thank you!

Hi,

Please check the console when you hit the save button. Please check this topic https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Hello,

You need to edit the mobile page from here -> https://i.imgur.com/BFGmEKM.png -> https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

Please provide a video with your settings.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

You can add in the ad box only one image, you can try to use ad rotate and set the code in ad box-> custom code.
You can try if this plugin works https://wordpress.org/plugins/adrotate/ -> https://www.wpbeginner.com/plugins/how-to-manage-ads-in-wordpress-with-adrotate-plugin/

Thank you!

Hi,

In the next update, it will be removed.

Thank you!

Hello,

The blocks from WP Bakery are no longer recommended. Please use a block from tagDiv Composer. We do not encourage you to use Wp Bakery at all. Please note that the WP Bakery has a conflict with the tagDiv Composer. Please use only one builder and not both. So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery is an old builder plugin. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY ; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx ; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hi,

Please provide a video with your settings. Did you add the code for Mailchimp?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

It is not recommended to make changes in the theme files. If you have a Standard Prebuilt Website you can add the copyright to the footer in Theme Panel -> Footer -> Footer info content => https://www.screencast.com/t/1mUchAid or in sub footer settings => https://www.screencast.com/t/Rrn6KKx

Thank you!

Hi,

Yes, please provide access to WordPress.

Thank you!

Hi,

We can take a look, so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

You need to click on the header menu -> https://i.imgur.com/WS2hDtT.jpg

Thank you!

Hi,

Please regenerate the thumbs https://forum.tagdiv.com/theme-thumbs/
Also, please let me know if you use a plugin to optimize the images.

Thank you!

Hi,

You can’t translate it.

Thank you!

Hi,

Please make sure that you have the plugin activated, like cloud and opt-in builder

Thank you!

Hi,

You can use the same template but from cloud template.

Thank you!