Hi,

You can choose what single post template you want or create one from scratch.

Thank you!

Hi,

Please make sure that you don’t have mixed content errors; you can check the console. You have to use an SSL plugin to fix it and then try to activate it again -> https://www.hostinger.com/tutorials/fix-mixed-content-wordpress/ -> https://wordpress.org/plugins/really-simple-ssl/
Also, if the theme can’t be activated, please check the console and see if there are message errors.
Also, make sure that all the settings are like in our requirements, please follow the guide carefully: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Hi,

This is how the placeholder works: to load first until the images are loaded.
If you have the lazy load enabled, please set it to no animation.

Thank you!

Hi,

Please edit this page https://i.imgur.com/qV6rnId.png, and there you can change the menu.

Thank you!

Hi,

That is the site title, so you can’t change it.

Thank you!

Hi,

You can check the menu here https://i.imgur.com/pGtNIGc.png

Thank you!

Hi,

I don’t fully understand your issue. Please provide some screenshots.

Thank you!

Hi,

Please check if you have set the same menu also, for mobile.

Thank you!

Hi,

Please check if the LazyLoad is disabled: https://www.screencast.com/t/O5pfqQdb if not, please disable it and check after.

Thank you!

Hi,

1.You can to disable the Sign in/join from Theme Panel -> Header -> https://i.imgur.com/YwttygP.png
2. You can’t change it only if you create a modal popup-> https://forum.tagdiv.com/modal-popup/
3. You can remove the shadow from here https://i.imgur.com/URpifXl.png

Thank you!

Hi,

Normally, it depends on what you need the CSS, because you can achieve without using CSS.
You can contact us when you need help.

Thank you!

Hi,

You can use tagdiv Composer, to customize the website.

Thank you!

Hello,

If you don’t want to use it, then please delete with right-click the menu login, page with the plans and the leads elements.

Thank you!

Hi,

If you don’t use it, you can disable it.

Thank you!

Hello,

We can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

I have checked and this redirect problem did not occur.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

Hi,

You don’t have set a cloud template assigned globally; You need to assign the template globally -> https://i.imgur.com/P9Tit6m.png -> https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/

Thank you!

Hello,

Please let me know what footer template you have, maybe you have a cloud template, and you need to edit with tagdiv Composer scroll until footer select the copyright and change it https://imgur.com/EPeTe19

Thank you!

Hello,

Yes, you can change the layout of the block -> https://i.imgur.com/A1XWHLu.png

Thank you!

Hi,

Please provide some screenshots of how you have set the tags on the block.

Thank you!

Hello,

You can disable the back to the top from Theme Panel -> Template Settings -> ToTop button => https://www.screencast.com/t/JVYklvqk (if you have the mobile page or mobile resposive)
Also, for the mobile theme plugin, you can only hide using a Custom Code CSS
.td-scroll-up
{
display: none;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Hi,

Please disable the extra plugins, like WP Bakery and others, and let only tagDiv plugins be activated and checked afterwards.

Thank you!

Hi,

Please provide more details about what you want to change.

Thank you!

Hello,

Please let me know what theme version you have.
Please update the theme to the latest version 12.6.3.
You could consider reinstalling the WordPress version, reinstalling the theme, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.

Thank you!

Hi,

Please use this code
.tagdiv-type a:hover
{
color: blue;
}

Thank you!