Hello,

So, now there is also an issue? Please contact us via email and provide the wp-admin access because now seems is not working https://i.imgur.com/EOhQjxx.png

Thank you!

Hello,

If you need to make an update, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
You could consider reinstalling the WordPress version, and checking for this plugin wp-zexit.php. It might be wise to inspect via FTP if it doesn’t appear in the WordPress -> Plugins. Additionally, using Wordfence to scan the website and remove unknown users would be prudent.
Change admin passwords and delete admin accounts you are not familiar with;
– Delete any weird/unknown plugins;
– Delete the weird/unknown themes;
– Clean unfamiliar Theme Panel injected code (example – https://i.imgur.com/4q70kCv.png);
– Clean WordPress files (example – https://i.imgur.com/stJCqiK.png)
Please block /wp-json/tdw/save_css
If an attacker wants to target this URL /wp-json/tdw/save_css they can do so. Even if the website uses a different theme, the attacker can still try that URL. We could add an option to be able to enable/disable the Live CSS, it will be considered. But for now in order to remove it this can only be done with a modification to the composer plugin. I think that all that removing it requires is to comment this line of code – https://prnt.sc/RtwvL5Nc4ikR -> https://prnt.sc/ymZmhdUfp57U But as I mentioned, the attacker can still try to access the URL.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/

Thank you!

Hello @cgeorgianni,

Can you please provide the link to your website and where the issue is?

Thank you!

Hello Don,

This extra class was added only for design. So, if you remove it, it is alright.

Thank you!

Hello,

If you send an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Support Hours

Monday – Friday:
8:00 AM – 16:30 PM

Thank you for understanding!

Hello,

I’m glad that now are working.

Have a great day!

Hello,

You can download the latest version of the theme from your account from Theme Forest https://forum.tagdiv.com/how-to-update-the-theme-2/
After you have the latest version you will have access to all cloud templates and prebuilt websites.
If this isn’t what you mean, please provide more details and screenshots.

Thank you!

Hello,

Over time, MailerLite has changed the structure for newsletters. We kept adding fixes, but I recommend using the column text option because it allows you to display more fields, not just the email.

Thank you!

Hello,

I just checked now, and the pagination is working, but you have errors in the console.
Have you checked for a plugin conflict? Please deactivate ALL plugins, including WP Bakery, except tagDiv ones. Also, if you use a child theme or cache plugin, deactivate them, clear all cache, and try again.

Thank you!

Hi,

Please disable AMP. AMP is deprecated as of January 2023-> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp, so we no longer recommend it.

Thank you!

Hello,

Please switch to the main theme and check if the issue persists. Maybe you have in the child theme functions which need to be updated.

Thank you!

HeHi,

Now the cls it is ok https://i.imgur.com/Hx7wczD.png -> https://i.imgur.com/Hx5mpmZ.png
You can use Litespeed cache, which also has a free version > https://www.inmotionhosting.com/support/edu/wordpress/plugins/how-to-use-litespeed-cache/

Thank you!

Hello,

You need to add your ad code in the page using the element ad box. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).
To create a sidebar please check this guide https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

You can use a plugin like Litespeed -> https://www.inmotionhosting.com/support/edu/wordpress/plugins/how-to-use-litespeed-cache/ or WP Rocket.
Also, you need to optimize your images using the plugin EWWW Image Optimizer and the OMGF plugin for the font.
Likewise, if the plugin provided by petar77 is paid, and the settings and optimizations made by that person were for an additional cost.

Thank you!

Hi,

You need to import the module like a cloud template and to use them on the page you need to use the Flex block Builder. Please check the above guide.

Thank you!

Hello,

And what error do you have when you activate the tagdiv Cloud Library? A different menu can be created only with header templates for mobile.

Thank you!

Hello,

You need to go to the frontend to be able to edit with tagdiv Composer https://forum.tagdiv.com/tagdiv-composer-tutorial/
The tagDiv Composer is our page builder. It can be used to create pages and cloud templates, but not posts. For this, you’ll need to use Gutenberg or a classic editor.
Using tagDiv Composer, you can build/edit the single post template (the layout of the posts).
Here is a video that will show you how to use the builder to create a website from scratch https://www.youtube.com/watch?v=SoGQ0d5kIBg to do this you’ll need to have the posts already.

Thank you!

Hello,

I want to take a look. Please get in touch with us via email at contact@tagdiv.com
Also, for me, this works, and there is no option to bulk convert the posts.

Thank you!

Hello,

Please let me know the subject of the email.

Thank you!

Hello,

Are you referring to the pages or categories? You can use some code CSS to hide it for some pages.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

Please provide more details about what you want to achieve. You can stretch the row as you want and set a different layout for it -> https://i.imgur.com/bqqhri3.jpeg -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

You need to click on the header menu zone https://i.imgur.com/KhK4hSS.png to have that option.

Thank you!

Hello,

This theme is not specifically designed for RTL, like other dedicated themes, but with a few CSS adjustments, it can be adapted
What is broken? For me this looks well -> https://i.imgur.com/otnBtr2.png You can use this code -> body.rtl .td_block_wrap {
text-align: unset;
}
.td_block_popular_categories .td-cat-name
{
margin-right: 25px;
}
2. Please provide some screenshots.
3. Do you use Firefox browser? if yes, please use then Chrome, because there is an issue with the latest browser update.

Thank you!

Hello,

You can filter the blocks as you wish. You need to edit with tagdiv Composer, select the block and here you can set filter and sort options https://i.imgur.com/36RhphI.png -> https://forum.tagdiv.com/flex-block-settings-guide/
For each category, on the flex block there is a special filter for the current category, which dynamically displays the posts from that category within each category.
The Posts Loop automatically filters the posts depending on the cloud template you set (for example, on the category page, there will be posted posts from that category) https://forum.tagdiv.com/posts-loop/
Please check the block with “No posts” and delete it the offset number; leave it empty with no space or value: https://app.screencast.com/Gh9jDf6t0XtLS

Thank you!