Hello,

Is the setting saved? Please check it.
If the settings are not saved, please check the console https://i.imgur.com/0ex2unk.png and check the suggestion from here https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/about-us-disclaimer-privacy-policy-cookies-policy-pages-not-showing-content/

Thank you!

Hi,

Every time you import a new demo, the settings related to the old install are deleted.

Thank you!

Hello,

As @Miroslav Glavić said, you have content, but the text is white, so please change the color of the text -> https://i.imgur.com/WL0arGA.png please check the color from theme panel -> theme colors -> page and post.

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

Hello,

You need to edit with tagDiv Composer the cloud template/page, and you can remove the breadcrumbs with a right-click you can delete => https://www.screencast.com/t/BEJIVduVFyZ , or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.

Thank you!

Hello,

Please install and activate the tagdiv Cloud Library plugin.

Thank you!

Hi,

I checked, and looks well -> https://i.imgur.com/cqQGB4W.jpg Pleas check your error log.

Thank you!

Hi,

You activate the mobile theme plugin, deactivate it, and clear the cache.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
So, the mobile responsive is what you see then that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
Mobile responsive version of the theme and the mobile page editor can be edited with tagDiv Composer, the mobile theme plugin not.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hi,

You can request custom work -> https://tagdiv.com/web-development-services/ with the necessary details about your issue.

Thank you!

Hello,

I’m glad.

Have a great weekend!

Hi,

If you want the excerpt to work correctly with Chinese language, please set it in theme panel on letters -> https://i.imgur.com/kyDeHHn.png -> https://forum.tagdiv.com/excerpts-introduction/ because the theme can not interpreted the Chinese characters can not count the words, sorry for the inconvenience!

Thank you for your understanding!

Hi,

I think Hostinger has the server LiteSpeed, so please check if you don’t have the object cache file.

Thank you!

Hi,

Please let me know what theme version you have.

Thank you!

Hi,

Please update the PHP version to 8.0

Thank you!

Hello,

I’m glad.

Have a great weekend!

Hi,

Please enable this option https://i.imgur.com/v5ExuHj.png

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hello,

I’m glad.
Please let us know if you have other questions.

Have a great day!

Hi,

Have you checked for a plugin conflict? You will have first to start looking for a plugin conflict. Please deactivate ALL plugins except tagDiv ones; also, if you are using a child theme or cache plugin, deactivate them, clear all cache, and try again.
Also, check this guide https://yoast.com/help/facebook-sharing-updated-details/

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access?

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hi,

Please let me know what social share you have selected.

Thank you!

Hi,

Please check if you have the necessary thumbs size enabled for mobile theme from Theme Panel-> Block settings. This can be found here: https://www.screencast.com/t/N18dR3qZrh -> https://forum.tagdiv.com/theme-thumbs/
The mobile theme requires the “265×198” and the “741×486” thumbnail sizes in order to show the featured images properly.

Thank you!

Hi,

You need to edit with tagdiv Composer in order to change the logo. Please delete the logo from the theme panel and check this guide https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!