Hi,

To change the logo please edit with tagDiv Composer,select the header logo and change it => https://i.imgur.com/cR7F0v4.png -> https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hi,

Please provide the link to your website.

Thank you!

Hi,

Yes, if someone chooses two different taxonomies, then will show only the cpt that has those taxonomies -> https://i.imgur.com/6siwIUJ.png

Thank you!

Hi,

The review works on CPT and a single template. Here on the page seems to be some issue, I will add it to our list.
Please try to set it in a cpt template -> https://i.imgur.com/TQoC6Qy.png

Thank you!

Hi,

Please provide the link to your website.
Also, please check this option -> https://i.imgur.com/P9jmyXT.png

Thank you!

Hi,

I’m glad.

Have a great day!

Hi,

Please do a test using only tagDiv and Yoast plugins without any extra plugins, no cache plugin, and check after.
In case the problem persists only with the theme plugins, then please make a full backup and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. We’ll check this problem and see what needs to be done to solve the problem.

Thank you!

Hi,

Please check this video https://app.screencast.com/NUJViBJvmujYH

Thank you!

Hi,

Our team will take a look!

Thank you!

Hi,

Please check the layout of the row https://i.imgur.com/kJ53zXf.png, also, you can add a new row and add there the logo, and set the row margin left and right to -24.

Thank you!

Hi,

Ok, but I need more information, like if you use the Instagram from footer template or block Instagram from tagDiv Composer, personal account, or business account.

Thank you!

Hello,

1. For cls, please try to use the element ad box, and set the images in the element.
2. For the modal image, we added a fix in version 12.4, it doesn’t work for you please contact us via email at contact@tagdiv.com, please check if you don’t have a plugin conflict, also.
3. Please let me know what you want to customize, you can do it with tagDiv Composer.

Thank you!

Hi,

Please let me know what option for Instagram feed you use.
Please try to reconnect the account please make sure that during the authentication process, you connected the Facebook page with the Instagram account connected.

Thank you!

Hi,

Please provide details of what is not installed.

Thank you!

Hello yeeloon,

The table of content is not implemented to work with Smart list, only with normal content.

Thank you!

Hi,

Please provide access via email and I will do it for you.

Thank you!

Hi,

To have those labels, you need to use extra plugins. there are many plugins that do this, so we cannot make them compatible with all of them. You can try to use a custom field element -> https://forum.tagdiv.com/custom-fields-support/ for each product, but not for the block.

Thank you!

Hello,

I just checked and you have the back-to-top https://i.imgur.com/TdS1Tpr.png

Thank you!

Hi,

You need to select the sticky menu and do the same change to change the color -> https://i.imgur.com/oZq7AvW.png

Thank you!

Hi,

Please try to delete the object cache.php file from wp-content and purge the cache after -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Also, if you disable the LiteSpeed cache the thumbs are showing?

Thank you!

Hi,

I checked the email, and you have received the message that you need to wait to assign the license to another website. Did you receive a message error when you installed the prebuilt website?
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Hi,

I saw that you use mobile theme, to assign a menu, please set it in Theme Panel -> Mobile Theme -> Header -> https://i.imgur.com/umTPFTr.png

Thank you!

Hello,

If you using the Flex Block or Big Grid Flex in the layout is the option “Show date” and you can choose to hide => https://www.screencast.com/t/6UPXQbiTO2
This will apply to all categories which use the same template.

Thank you!

Hello,

Please let me know what Single Post Template you use and provide the link to your website.

Thank you!

Hi,

Maybe when you updated, one of the extra plugins interfered with the update process, and then some plugins were no longer installed.

Thank you!