Hello,

tagDiv Analyzer is a beta version and interferes with the style, please remove the CSS generated.
Also, this can be interfering with other plugins.

Thank you!

Hello,

tagDiv Analyzer is a beta version and interferes with the style, please remove the CSS generated.

Thank you!

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/

Thank you!

Hi,

You need to have the latest version to have those options.
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please check the PHP version. We recommend PHP version 7.4 or greater, so you can use 8.0 now.

Thank you!

Hi,

You need to have the latest version to have those options.
If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, please check the PHP version. We recommend PHP version 7.4 or greater, so you can use 8.0 now.

Thank you!

Hello,

You use a cloud template, so please delete the sidebar with right-click. You can delete rows/inner rows and elements, but not columns.
Also, after please change the row layout -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hello,

You can import that block from tagDiv Cloud Library -> https://cloud.tagdiv.com/#/single/page/Blocks/973 -> https://forum.tagdiv.com/cloud-library-templates/
The block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/ddupL4m.jpg

Thank you!

Hello,

No, you can try to use a plugin for this.
Unfortunately, because they differ from one country to another, and there are many things that must be consoled so that everything is legal.

Thank you!

Hi,

You can set here a link to a page where you add a woo block and set it to show only the favorite products -> https://i.imgur.com/FN11X2P.png -> https://i.imgur.com/AATKFgQ.png

Thank you!

Hi,

You can try to exclude the following files and check after
/jquery-?[0-9.](.*)(.min|.slim|.slim.min)?.js
/jquery-migrate(.min)?.js
/wp-content/plugins/td-composer/legacy/Newspaper/js/tagdiv_theme.min.js
tdBlocksArray

Thank you!

Hi,

Today one colleague will investigate. Please be patient!

Thank you!

Hi,

Please check the setting from this block if yu have set to show cpt -> https://i.imgur.com/Jk6j4hc.png -> https://i.imgur.com/uWbV9jg.png

Thank you!

Hi,

Please deactivate, delete, and reinstall tagDiv Composer from Newspaper plugins => https://www.screencast.com/t/OrzLvR2j and clear all cache.
There was no issue, there were issues with the plugin version only https://forum.tagdiv.com/topic/jetpack-alert-about-td-composer-vulnerability/

Thank you!

Hi,

Yes, will scale the size for each device.

Thank you!

Hi,

I don’t know exactly why it works like that for you.
This element display all the posts that are popular.

Thank you!

Hi,

I checked and seems there are some issues with the smart list that uses next and prev, and also, with the ads on the latest version of WP and the theme
I informed the developers about this issue, and I hope the next update will be fixed.

Thank you!

Hi,

I checked and seems there are some issues with the smart list that uses next and prev, and also, with the ads on the latest version of WP and the theme
I informed the developers about this issue, and I hope the next update will be fixed.

Thank you!

Hi,

There is no solution for this issue.

Thank you!

Hi,

This is deprecated as I said above, for some users works, and for others not. Unfortunately, this functionality is not related to the theme.

Thank you!

Hi,

I checked and now works also, the icon from the footer -> https://i.imgur.com/5hRuj2b.png

Thank you!

Hi,

Yes, you need to add the code in the same box. Also, you can let empty space and add after.

Thank you!

Hi,

If you want to have only an image, not a post, and when you click on the image to take you to the category, then you need to use a Single Image Background or Single Image and set the link -> https://i.imgur.com/Y1fHoln.png
Also, the ajax option is only for Flex Blocks, not for Big Grid Flex blocks.

Thank you!

Hi,

Did you have SiteGround Optimizer before? because this error is caused by this plugin. Please check the settings for cache, if you have set something for the backend -> https://i.imgur.com/207gwlQ.png

Thank you!

Hi,

We can take a look so, please contact us via email at contact@tagdiv.com and provide the wp-admin and cPanel login and the license certificate and purchase code.

Thank you!

Hi,

You need to enable the mobile cache if your plugin has support for this, please let me know what plugin for cache you use.

Thank you!