Hi,

Sorry, please disable the tagDiv Standard pack plugin.

Thanky you!

Hi,

You can use the Ad Box. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

I would like to take a look, can you please contact us via email at contact@tagdiv.com and provide the wp-admin access?

Thank you!

Hi,

Please check the setting on this block to be set to sort Favourites -> https://i.imgur.com/862n6sA.png
The title is displayed -> https://i.imgur.com/d8DDa6n.png and seems to be ok. You can’t set an excerpt on the block, the excerpt is from Woocommerce.

Thank you!

Hello,

Please delete the inner row https://i.imgur.com/EPAa9Qv.jpgand there will be no a yellow box.

Thank you!

Hello,

If you are using the Gutenberg editor, then there will be no sidebar in the editor, this will look like this -> https://i.imgur.com/F6PUBhU.png
If you are using some classic editor plugin, then the sidebar can be removed only from the files, for this, you need to go in -> wp-content/themes/Newspaper/editor-style.css and comment these lines of CSS -> https://imgur.com/EpWJhGZ

Hope this will help you!

Thank you!

Hello Sean,

Please delete the folder cache -> https://i.imgur.com/BhF4UIF.png and check after.
Also, please ask your host if you have there a plugin for cache.

Thank you!

Hi,

Please contact us via email, I think the problem is caused that you made changed in the header template.

Thank you!

Hi,

Please make sure that you have selected the right acf there.
Also, please provide more details with screenshots.

Thank you!

Hi,

You need to use this module -> https://i.imgur.com/RfysmAS.png not simply modules 1 & 2

Thank you!

Hello,

Those will be saved in contacts -> https://i.imgur.com/vGk8Qyz.png

Thank you!

Hi,

My colleague replied to you https://i.imgur.com/11aMF0g.png please check the spam section.

Thank you!

Hi,

Please continue the discounts via email. My colleague will not verify every time the topic.
Also, you have there two account elements, one from Woo and one from opt-in builder.

Thank you!

Hi,

Please enable the author from Theme Panel -> Mobile theme -> Post Settings https://i.imgur.com/SCTEgoY.png Please disable the tagDiv Standard Pack plugin if you don’t see this section.

Thank you!

Hi,

I can’t access the screenshots -> https://i.imgur.com/Ung6PH5.png

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

To change the color you need to use a custom code
.td-post-title .entry-title {
color: red;
}

The code need to be set in Theme panel> Mobile theme> Custom code> css.

Thank you!

Hello,

Your website has malware, please check this topic https://forum.tagdiv.com/topic/update-required-newspaper-12-1-1-brings-extra-security/ and try to clear your files.
Also, the template issue is caused by the WP BAKERY plugin.

Thank you!

Hi,

You can add more images and set them to the inner row on columns -> https://i.imgur.com/jop2Bmw.png -> https://tagdiv.com/flexibility-rows-columns-newspaper-theme/
-> https://tagdiv.com/how-to-add-delete-and-duplicate-row-newspaper-theme/

Thank you!

Hi,

Please provide some screenshots or a video with your steps.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hello,

Normally, the category should be redirected to each category.
Can you do a test using only tagDiv plugins?

Thank you!

Hi,

Please edit the cloud template with tagDiv Composer -> https://i.imgur.com/j8YvKks.png click on the block and remove the offset -> https://i.imgur.com/dJ0iFQu.png let that field empty.

Thank you!

Hi,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/ and try the suggestions. Also, please check the cache, and clear/purge all cache.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/disable-h1-logo-on-pages/

Thank you!

Hello,

You can change the text from here https://i.imgur.com/Y8UpZQT.png

Thank you!