Hi,

I think an object cache causes the problem -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. Please check the guide and delete the file and try after to activate the theme.

Thank you!

Hi,

I think an object cache causes the problem -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/. Please check the guide and delete the file and try after to activate the theme.

Thank you!

Hi,

That’s right, it’s morning for me, and I’m fine. You?
I just checked and I saw that on this website https://ahmed-janabi.com/, it uses a standard template, as I said, you can only change the cloud templates. Please check this video -> https://www.screencast.com/t/Qe9LwGUyRDfo

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit and select the row and go in the tab CSS https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row/column/zone and delete the background image.

Thank you!

Hi,

You can disable it from Theme Panel -> Template Settings -> https://i.imgur.com/gZioEOz.png

Thank you!

Hello,

Seems there you have set the same page, like the footer, you can delete it, or set a modal pop -> https://forum.tagdiv.com/modal-popup
You can use the Ad Box then. The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins).

Thank you!

Hi,

Please check the bandwidth; the one from our server is 1GB/s, and the one that I use at home is 500MB/s, if you have low bandwidth.

Thank you!

Hi,

Please let me know the results.

Have a nice day!

Hello,

To create a sidebar please check https://forum.tagdiv.com/sidebars-tutorial/

Thank you!

Hello,

You can’t set the same element, you can use a modal popup and set the menu there.

Thank you!

Hello,

I think you have some settings in .htaccess related to the permalinks. But if you want to use this type of permalink, then you can use it.

Thank you!

Hello,

You can edit the text here https://i.imgur.com/sVp0b2A.png for style you have this -> https://i.imgur.com/nO9algW.png

Thank you!

Hi,

Please contact us via email contact@tagdiv.com and provide the wp-admin access to the websites and the license certificate.

Thank you!

Hello,

No, the theme doesn’t have this option for parallax.
Do you use js? Did you set the js in Theme Panel?
Please make sure that you add the right class for the code.

Thank you!

Hi,

Please provide the message error or a screenshot.

Thank you!

Hi,

In the editor, please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png -> https://forum.tagdiv.com/featured-image-or-video/
please check if is not at the bottom of the post

Thank you!

Hello,

Please provide more details, like what type of ads you use, and where you set the code.
Please make sure that your ads are approved.

Thank you!

Hi,

For mobile please edit with tagDiv Composer, select the viewport on phone, select the header logo and change it => https://i.imgur.com/cR7F0v4.png https://www.youtube.com/watch?v=HXQQygkCCJo -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

Please provide the link to your website.
Also, please make sure that you donn’t have a plugin conflict.

Thank you!

Hello,

Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
If there is still a problem, you can send us an email at contact@tagdiv.com and provide wp-admin and cPanel login. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Thank you!

Hi,

I answered here -> https://forum.tagdiv.com/topic/facebook-pixel-events-not-working/#post-470904

Thank you!

Hello,

Try to use the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open and you can add some text/code/shortcode in the text area.
https://www.screencast.com/t/N6rPZvAa The shortcode/code is automatically saved.

Thank you!

Hi,

Please let me know what mobile version you use.

Thank you!

Hi,

In the next update will be added a new option to create a module. For the moment you need to edit a plugin to add your fields -> https://forum.tagdiv.com/edit-modules-flex-block-x/

Thank you!

Hello,

Our theme has templates like this -> https://cloud.tagdiv.com/#/load/Single you do not need to use a plugin for this.

Thank you!