Hello,

I’m glad you find a solution.

Have a nice weekend!

Hello,

I’m glad you find a solution.

Have a nice weekend!

Hi @Gono,

Thank you so much for your answer. We appreciate your perspective on the future of the theme’s development. I’ve forwarded your message to the marketing and upper management team and they will analyze it.
Your feedback on the previously released features and opportunities for improvements and on the most needed improvements for the future is valuable to us. I would like to move this conversation to the email so our team can reply and request details on specific aspects of the features. I hope you will agree to our proposal. If this sounds good to you, please send us an email at contact@tagdiv.com with “Version-12-feedback” as the subject line.

Thank you!

Hi @4kfilme,

I’m sorry. Unfortunately, there is no section where you can vote. Our support team, as they are answering questions and helping users on the support channels, is populating a list of requests. When the number of requests is reaching a certain level or frequency, we move it to the developers’ list for investigation. They decide on the features that will be implemented next based on the required time, resources, and complexity of the implementation as some of the features can be implemented faster and easier than others. While some can not be implemented at all. I hope this answers your question.

Thank you!

Hello,

Please use this custom code css .td-mobile-content .td-sub-menu-open > ul {
max-height: 3000px;
}
Set the code in Theme Panel -> Mobile Theme -> Custom CSS.

Thank you!

Hello,

Please check if you have set an image width for the posts loop -> https://i.imgur.com/NA1aLxG.png please delete it.

Thank you!

Hello,

One of your colleagues answered you here; please check it.

Thank you!

Hi,

Indeed that was the plan. If you pay to publish an article, it should stay on the website. After the plan expires, you can remove that post.

Thank you!

Hi,

I’m glad!

Have a nice day!

Hello,

I think you referring to having this effect -> https://imgur.com/bRctUoV -> https://forum.tagdiv.com/featured-image/

Thank you!

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!

Hi,

I’m glad that the problem has been solved, indeed new options have been added and maybe we haven’t updated all the documentation.

Have a great day!

Hi,

Please let me know the results.

Have a great day!

Hello,

The social counter is different, please check this guide https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
To display the number of followers, you need to use Instagram as a “Business” or “Creator” page, in this way those Instagram pages will be administered by a Facebook account (this is how Facebook API is working).
Also, when you log in with your Facebook account you must approve access to the pages you manage in order to be able to get your followers number
Here are some guides that can help you https://www.facebook.com/business/help/502981923235522 -> https://www.facebook.com/business/help/345675946300334?id=419087378825961

Thank you!

Hello @raviojha06,

Please make sure you edit the Single Post Template and search after modified date ->
https://i.imgur.com/Xlve5eO.png

Thank you!

Hello,

You can dispaly relaed articles only in Single Post Template -> https://i.imgur.com/hI19jPz.png Related by category/tags/taxonomy.

Thank you!

Hello,

I’m glad the problem is resolved.

Have a wonderful weekend!

Hello,

I am glad you figured it out.

Have a wonderful weekend!

Hello,

I am glad you figured it out.

Have a wonderful weekend!

Hi,

We need to investigate the issue further. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

The Revolution Slider that we provide is a Bundled Plugins in our theme. No need to activate it, simply ignore the activation messages and you can use it for the sliders that our theme is providing -> https://forum.tagdiv.com/import-revolution-sliders-on-demos/.
What is a bundled plugin?
– https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins
If you want to have full access to this plugin, then you’ll need to buy a license key for it, the license key that you get to activate the theme is working only for our theme, you can not activate other themes or plugins with it.

Thank you for your understanding!

Hi,

If you are install some demos, the content (pages/post/cloud templates) that is from demo will be remove when this is uninstall or change -> https://i.imgur.com/Wf9HB22.png -> https://forum.tagdiv.com/installing-demos/

Thank you!

Hello,

If you want to add Quora as a social icon, what you can do is to use a cloud header and a cloud footer, in this way you add an icon using tagDiv Composer, then set the SVG icon for Quora and the full link -> https://i.imgur.com/eSSrFYq.png
For social counter, you can’t add it.

Thank you!

Hello,

Please check these topics
-> https://forum.tagdiv.com/topic/remove-the-website-from-the-comment-box/
-> https://stackoverflow.com/questions/7953160/how-can-remove-email-and-website-in-comments-wordpress

Hope this help you!

Thank you!

Hi,

You can create a contact page https://forum.tagdiv.com/create-form-contact-page/ using ACF and our shortcodes, that are customize with tagdiv Composer.

Thank you!