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Anamaria
tagDiv Staff

Hello,

You can use the custom svg icon option from Manager(Website Manager) -> Custom SVG icon and after use it where you want -> https://i.imgur.com/aObIwBN.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you sent an email, then we will take a look and reply to you as soon as possible.
Sorry for the delay, please be patient.
Support Hours (GMT+2)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the jetpack plugin activated, if yes, please check if you have this option enabled, please disable it -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please save it and see it in Incognito.
The auto ads are displayed where they fit correctly and do not consider where they are set https://support.google.com/adsense/answer/9261805?hl=en

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if you have the FLex Loop, if yes, please delete it and add posts loop.

Thank you!

Anamaria
tagDiv Staff

Hello,

There are elements that will help you to create a page for post submission -> https://forum.tagdiv.com/create-frontend-submission-form/
The users can create a post submission if you set the limit default or if they have a plan subscription activated.
On the My Account page, you can add a new page with a posts list page, where the posts are displayed -> https://i.imgur.com/fEFAkpM.png. On that element, you can set an URL to edit the posts and what you let to edit -> https://i.imgur.com/kUo3iME.png.

Thank you!

Anamaria
tagDiv Staff

Hello,

Did you select the spot https://i.imgur.com/2Il13du.png?

Thank you!

Anamaria
tagDiv Staff

Hello,

Those are just titles, and you can edit them with tagdiv Composer, and set your categories titles after you can apply a filter for each block, with what category you want to display -> https://i.imgur.com/Ap2LH3b.png
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, you can assign the mobile theme after you finish him. Please check if you have set the mobile template to no mobile https://i.imgur.com/WD0w6gf.png and assign the mobile template when you finish designing it.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit the Single Post Template with tagdiv Composer.
You can set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Anamaria
tagDiv Staff

Hello,

You can design it as you want with tagdiv Composer; you can drag and drop the elements.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can disable the back to the top from Theme Panel -> Template Settings -> ToTop button => https://www.screencast.com/t/JVYklvqk (if you have the mobile page or mobile resposive)
Also, for the mobile theme plugin, you can only hide using a Custom Code CSS
.td-scroll-up
{
display: none;
}

Set the code in Newspaper -> Theme panel -> Mobile Theme -> Custom code.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you solve it.

Thank you!

Anamaria
tagDiv Staff

Hi,

Please do a test using only tagDiv plugins, and clear all cache and after try to edit with tagdiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can select the post type to posts -> https://i.imgur.com/LCSjchJ.png -> https://i.imgur.com/pvsDAWn.png without pages.

Thank you!

Anamaria
tagDiv Staff

Hello,

I answered you here https://forum.tagdiv.com/topic/info-3/ please check it.

Thank you!

Anamaria
tagDiv Staff

Hello Marta,

Our email to contact us is contact@tagdiv.com.
Also, please check this topic https://forum.tagdiv.com/topic/my-site-isnt-update/ and search after the object cache file on your website.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access and where the element is added.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use this option https://forum.tagdiv.com/use-tabbed-content-shortcode/
Also, you can use the swipe option on the blocks -> https://tagdiv.com/newspaper/

Thank you!

Anamaria
tagDiv Staff
info - reply

Hi,

Normally, there should be no problems if, during the update, you disable the other extra plugins and leave only the tagDiv plugins activated. However, if problems still occur, then you can use the backup made before the update to restore the website.
After you update the theme, you must also update the theme plugins.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Anamaria
tagDiv Staff

Hello,

If you have cloud templates, you need to customize with tagDiv Composer, please check these guides -> https://forum.tagdiv.com/header-manager/ https://www.youtube.com/watch?v=HXQQygkCCJo
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg from the frontend, no in the code -> https://www.screencast.com/t/LDdokrHPl
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions
The options from the Theme Panel are for the standard template.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please deactivate if you have another page builder and use only tagdiv Composer.
If you have a header template from Cloud Library, you can edit the logo and header with tagDiv Composer => https://www.screencast.com/t/zuhG8uGZe, select the header and you can remove the logo image/text and add a new logo =>https://www.screencast.com/t/WSquHPNqT https://www.youtube.com/watch?v=HXQQygkCCJo
If you have a standard template then you need to go in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/jk2I1xs4FH2

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the Flex Block 1 and you can filter it to display the posts only from a category -> https://i.imgur.com/Nnt3zGX.png and you can design it to look like a posts loops block.
The Posts Loops settings are divided into 5 tabs: General, Layout, Style, ADS and CSS. The Posts loop is a special block and doesn’t have filtering options.
Also, one of the options for pagination of the Posts Loop has the option for normal numbered and the flex blocks do not have this option.
The Posts Loop is automatically filtering the posts depending on the cloud template you set (for example on the category page there will be posted posts from that category).

Thank you!

Anamaria
tagDiv Staff

Hi,

Please go in Theme Panel -> Mobile theme -> header https://i.imgur.com/EvskuKk.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Please try to reindex the website on Google.
Sometimes it takes longer for the changes to appear because on the desktop the favicon is displayed.
-> https://www.reliablesoft.net/force-google-crawl-a-site/#force-page-reindex
-> https://www.reliablesoft.net/force-google-crawl-a-site/#force-site-reindex
-> https://www.businessinsider.com/how-to-get-google-to-crawl-your-site
Let me know the results after the post is re-indexed.

Thank you!

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