Hi,

This can be done if you are using the mobile theme plugin with the amp plugin. Then the ads set in mobile ads will be also displayed on amp -> https://i.imgur.com/CrFAJXN.png

Thank you!

Hello,

I’m glad!

Have a nice day!

Hello,

I think that you a background color on the zone -> https://i.imgur.com/02zlVxt.png please delete it.

Thank you!

Hello,

Please provide a link to your website.

Thank you!

Hi @Gono,

Thank you for your kind and honest feedback. I’m sorry that you feel this way about the latest update. I understand your point of view as we know that there are no two websites alike and with the same needs.
I truly appreciate you taking the time to provide such clear feedback.
In the last months, our team focused on helping our customers create websites that generate revenue for them. This is why we’ve implemented WooCommerce functionality, membership, subscription, and now directory capabilities. However, none of these capabilities can be implemented in a single stage without affecting the customers’ websites. For this reason, we’ve implemented them in stages, releasing some basic capabilities first and then building upon them in the next updates.
Yes, we know the features are not perfect and we are working on improving them with each update. Of course, you can get the same or even more complex functionalities using dedicated, premium plugins. However, many of our customers are not willing to pay or can not afford expensive plugins and they are counting on us to help them.
If you can provide feedback regarding the functionality you need for a feature, we’ll be happy to send it to the development team. We usually decide on the new implementation based on the popularity of a request and the complexity of the implementation. They analyze the requests and decide what to implement.
We are focused on content. We are working on giving our customers the capability to create new types of content and design it in the most engaging way for their audience. And a subscription system is essential for content websites and we are now working on making the payment recurring for subscribers. Depending on the issues our team will face in the implementation, probably this is going to be the next update.
Yes, we know that our customers are waiting for the updates. We are a small team and we test extensively before releasing an update. Unfortunately, this means there are some delays between updates. I hope we’ll be ready to release a new update very soon.
Thank you again for taking the time to write us. We really appreciate your constructive feedback.
We are keeping this topic open and we are collecting all your feedback.

@4kfilme,

Each thumb that you have enabled will create a copy for that image, so you can disable the thumbs that are not used
So, our theme makes thumbs which are enabled in Theme Panel -> Block Settings => https://www.screencast.com/t/ZvDvpiBFKY3 -> https://forum.tagdiv.com/theme-thumbs/.
Also, WordPress creates thumbs => https://www.screencast.com/t/AMVBOZWto
Our suggestion is to take a look at what blocks you use and make sure that the thumbs are active only for that=> https://forum.tagdiv.com/theme-thumbs/
Also, to show the last 3-5 articles to a certain tag/category, you can use Flex Block 1 -> https://i.imgur.com/Or6JKRK.png
Also, for ads, you can set the code in Theme Panel, for each device -> https://i.imgur.com/NPDHgjN.png -> https://i.imgur.com/pf4PilR.png

Thank you all for your feedback, and we will consider it.

Hello,

I did some tests, and I also asked a developer, and the situation is as follows, the jQuery ones are not supported. Also, for the layout ones, there was no possibility to display the group type because it would mean displaying several custom fields, and the element supports displaying only one custom field.
I added them to the list, but the developers will analyze whether they will be added.

Thanks for your patience!

Hello,

Please contact us via email at contact@tagdiv.com and please provide wp-admin access and those details. We’ll check it as soon as possible.

Thank you!

Hello,

Maybe, indeed, this feature is not mentioned somewhere, but you can make a submiosion post only based on an active subscription plan.
You can set to post a post free, and the rest should be on the money.
These settings can be found on the Posts Form Submit where you can set a limit on how many posts you can add -> https://i.imgur.com/zFMEpj8.png

Thank you!

Hello,

Please check this topic with a similar issue https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/.

Thank you!

Hello,

I did a test and for me works https://www.screencast.com/t/5wqu3eK5
As I said please do a test only with tagdiv plugin, disbale all extra plugins.
Also, our theme uses the WordPress search function, and we made few changes only for the live search. By default, those will display all posts and pages that contain the word/words you are looking for in the title or post content. Also, for Header live search you can set taxonomy in search -> https://i.imgur.com/ghBBwHr.png
Please let the post type empty.

Thank you!

Hi,

It’s not what you want or maybe I didn’t understand the problem well. Can you explain to me one more time with more details?

Thank you!

Hello,

Please provide the link tou your website to inspect it.
Also, please provide some screenshots.

Thank you!

Hello,

Do you have this error -> https://i.imgur.com/WL8qGwV.png ? if yes, then please use a revision of the page/template.
Also, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

I saw you have some plugin for maintenance, please check if you have this option enable, if it is, please disble it -> https://www.screencast.com/t/88q9WIepj
Also, did you tried to do a test using only tagdiv plugins?

Thank you!

Hi,

As I said above, please continue the discussion by email, because the email colleague will not check if you have written on the forum, and then there is a possibility that the help to help you solve the problem will be delayed. Also, pagespeed is not covered by support.

Thank you!

Hello Matt,

You can also replace the text; or have you replaced and the text is not saved?

Thank you!

Hello,

If you want to update the theme, you should download the latest version of it from Theme Forest account and download it.
Please make a full backup to all files and database => https://www.youtube.com/watch?v=LAJXrSI-dDA
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Also, if you want, you can contact our custom work team here and they can help you to update the theme safely: https://tagdiv.com/premium-customization-services/

Hope this help you!

Thank you!

Hi,

Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Please provide more details about you issue with the Hero and white stripes.
The theme has filter and sort option, for example the latest will be display the articles from newest to oldest. Please check the documentation -> https://forum.tagdiv.com/flex-block-settings-guide/
-> https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hello,

The theme has this option https://i.imgur.com/nORYxdY.png also, plase make sure you have added the Single Post View element in Single Post Template to work the popular option. Please check the documentation https://forum.tagdiv.com/flex-block-settings-guide/

Thank you!

Hi,

You can change the social icons with tagDiv Composer, edit the page select the element Social Icons and set your links -> https://i.imgur.com/yQdcW9X.jpg -> https://i.imgur.com/4rjgCBq.png
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.

Thank you!

Hello,

Did you use a plugin to create this form?
Now,you can create a contact page https://forum.tagdiv.com/create-form-contact-page/ using ACF and our shortcodes, that are customize with tagdiv Composer.

Thank you!

Hello,

The image can be blurry when the image is smaller and need to be stretched or when you have set a smaller thumb for that image, make sure that you set the full size for the image that you have added, for example-> https://i.imgur.com/OknhKDS.jpg

Thank you!

Hello,

To have a sticky header please make sure you have this option enabled https://imgur.com/VaBSIID
Please follow the video to see where you can find, build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Hello,

The cloud templates are custom post types, and these can be an index or not, therefore you can use Yoast SEO to control the SEO for cloud templates, for example https://i.imgur.com/6BRLmIs.png after that you need to reindex your website on Google (or you can reindex only that link).

Let me know the results!

Thank you!