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Anamaria
tagDiv Staff

Hello,

I’m glad you resolve it.
In the next update, more options will be introduced.

Have a great day!

Anamaria
tagDiv Staff

Hello,

You can choose between mobile horizontal menu -> https://i.imgur.com/iaey0g9.png and mobile menu -> https://i.imgur.com/qv8yo8u.png
To set the menu on the element, you need to edit with tagDiv Composer, select the viewport on the phone select the mobile menu and set the menu -> https://i.imgur.com/13785vs.png

Thank you!

Anamaria
tagDiv Staff

Hello,

That element is not an ad, is a block inserted -> https://i.imgur.com/1t40QOB.png please edit the post and remove the link.

Thank you!

Anamaria
tagDiv Staff

Hello,

You can delete my My Account and plans, by editing with tagDiv Composer, selecting the element and with right-click delete it -> https://i.imgur.com/TvgnX0J.png or selecting the element and with drag & drop place it into the deleting red zone from the bottom right of the page -> https://i.imgur.com/hi6sY6o.jpg

Thank you!

Anamaria
tagDiv Staff

Hello Stan,

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will verify and try to help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

You can try to drag it and use the settings for columns -> https://i.imgur.com/BGYXh6m.png or you can change the layout of the row -> https://i.imgur.com/jTfV324.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can set a Placeholder in Theme Panel -> Blocks Settings -> https://i.imgur.com/mo0Cbu2.png.
Also, in the editor, please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png -> https://forum.tagdiv.com/featured-image-or-video/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to use the main theme, and disconnect your Instagram and Facebook, please execute these steps:
1. disable tagDiv Composer and tagDiv Social Counter
2. uninstall(delete) tagDiv Composer and tagDiv Social Counter
3. clear cache (if cache plugin exists)
4. install tagDiv Composer and tagDiv Social Counter
5. activate tagDiv Composer and tagDiv Social Counter
6. clear cache (if cache plugin exists)
Reconnect the Instagram and Facebook accounts again -> https://forum.tagdiv.com/instagram-widget/

Thank you!

Anamaria
tagDiv Staff

Hello Ray,

For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/, please use a revision of the page/template.

Thank you!

Anamaria
tagDiv Staff

Hello,

This option will be added in the next update.

I appreciate your understanding!

Anamaria
tagDiv Staff
info - reply

Hello,

If the ads are auto ads, then you need to add the code between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/
Also, our theme has the ad box element, and has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you resolve the issue.

Have a great day!

Anamaria
tagDiv Staff

Hi,

You can edit the mobile header with tagDiv Composer -> https://i.imgur.com/EJRp0P8.png
To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please purge the cache.

Thank you!

Anamaria
tagDiv Staff

Hello,

This issue has been discussed already here: https://forum.tagdiv.com/topic/theme-activation-issue-3/

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you found the option in Theme Panel -> Social Networks -> Social Share.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

It seems you have google auto placed.
Also, the auto ads are displayed where they fit correctly and do not consider where they are set.
Also, please check this topic https://forum.tagdiv.com/topic/i-cant-remove-ads-window-from-my-site/.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you use a Single template you can find the source and via these paths ->
wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_via.php
-> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_source.php -> https://i.imgur.com/o2bKz80.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can use the element Ad Box, and set the element where you want.
The ad box has 3 sections for ads: using theme panel ads -> https://i.imgur.com/KFa9ibl.png, using images/banners -> https://i.imgur.com/MfAPTaE.png and custom code -> https://i.imgur.com/2rh8SuD.png save it and will appear on the post (you can set a shortcode like a shortcode from adrotate plugin or other plugins)
You can set the image width and height -> https://i.imgur.com/g0h23Q8.png

Thank you!

Anamaria
tagDiv Staff

Hi,

I’m glad you resolve it.

Have a great day!

Anamaria
tagDiv Staff

Hello,

An option to lock a page will be added in the next update.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you found a solution.
A shortcode can be inserted in our theme by using the element called “Column text” or “Text with title” in text zone => https://i.imgur.com/Ps7fcU0.png -> https://www.screencast.com/t/uDXaxJ8JSKFB The shortcode is automatically saved.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and now seems to work well the template for author -> https://i.imgur.com/DcXk1ey.png
Also the weather forecast -> https://i.imgur.com/LHuru4x.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Ok, if in the future you want, I’ll try to make a video that might help you.

I wish you a great weekend, too.

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