Hello Paolo,

So, the featured category is implemented as a regular category in the cloud templates.
The featured category was implemented differently in the standard pack, but that plugin became deprecated.

Thank you!

Hello @fetihmedya,

Please let me know what version of the theme you have.
Also, please check this guide on how to connect to Instagram https://forum.tagdiv.com/instagram-widget/

Thank you!

Hello,

This section of the menu is made like a page https://i.imgur.com/uH6nBQ1.png and is set in the element modal popup -> https://forum.tagdiv.com/modal-popup/ https://i.imgur.com/RJobJZu.png -> https://i.imgur.com/0ItARv5.png

Thank you!

Hello,

Seems you have added two logos, and seems the menu button is under the logo image https://i.imgur.com/jNJIJQe.png please try to delete that logo or redo the header.

Thank you!

Hello,

Normally, if Make My Photographer Website is a category, then the Posts Loop will display the posts from that category.
For the category template, if you have set a posts loop then will display all posts in this category or you can use Flex Block 1 and set the filter to “Category -Current category” => https://i.imgur.com/7P99qx0.png

Thank you!

Hello Matt,

You can import a cloud template as you want from tagDiv Cloud Library -> https://forum.tagdiv.com/cloud-library-category-templates/ -> https://cloud.tagdiv.com/#/load/Category -> https://cloud.tagdiv.com/#/single/category/Category/887 -> https://cloud.tagdiv.com/#/single/category/Category/568 you can design it as you want with tagDiv Composer.

Thank you!

Hello,

If your settings are not saved, please check this topic -> https://forum.tagdiv.com/topic/newspaper-theme-panel-settings-are-not-being-saved/ and try the suggestions. Also, please check the cache, clear/purge all cache

Thank you!

Hi,

I’m glad now you can edit the templates.

Thank you!

Hi,

You can contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

We will take a look and try to help you!

Thank you!

Hi,

Please provide a video, so I can understand what you’re trying to achieve and why it is not working for you and help you efficiently.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello @eCronik,

If you use a Single template you can find the source and via these paths ->
wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_via.php
-> wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_source.php -> https://i.imgur.com/o2bKz80.png

Thank you!

Hi,

That page is a draft, please publish it -> https://i.imgur.com/jFBJ2ND.png -> https://i.imgur.com/Jr7Ernp.png the page menu can not be displayed if this page is a draft.

Thank you!

Hello,

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Our team will verify and try to help you!

Thank you!

Hello,

Did you edit the shortcode of the block? If you edited the code of the block, then you need to add it from the tagDiv composer again.
Also, make sure you have the tagDiv Standard Pack activate.
Please let me know what changes appeared.

Thank you!

Hello,

Please check the console when you try to edit with tagDiv Composer, and see if you have errors.
Also, please ensure this problem is not caused by a plugin conflict.

Thank you!

Hi,

Usually, this issue is caused by a plugin conflict; please do a test using the theme plugins, clear all cache, and see if the problem persists.

Thank you!

Hello Greetz,

Please check this topic about how you can migrate the website -> https://wordpress.org/plugins/duplicator/-> https://forum.tagdiv.com/topic/move-theme-changes-from-staging-to-live/.

Thank you!

Hello,

That page is a draft, please public it -> https://i.imgur.com/PLiYFbH.png

Thank you!

Hello,

I just checked and didn’t see the error -> https://i.imgur.com/yfTFBkw.jpg
Please let me know the message error.

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hi,

For changing the height and width edit the Big Grid Flex and in layout, you have the option “Image width (percent)”, “Image height (percent)” on each module from Big Grid => https://www.screencast.com/t/7cARFdZCw -> https://www.screencast.com/t/mJww3fVX

Thank you!

Hi,

Please purge the cache a few times.
Also, please Remove Generated CSS using tagDiv Analyzer.

Thank you!

Hello,

Please check this option for the Single Post Featured Image -> https://i.imgur.com/bi5Y455.png

Thank you!

Hi,

In most cases, similar problems occur due to old theme or plugin versions. Please make sure that you are using the latest version of the theme and also, if you are using some untested plugins, please remove all of these, clear all the caches, purge CDN files and check how it goes. Also, if the problem reappears, please note that you should make a new subdomain for testing where you can install a new fresh theme install and use only the required plugins and check how it goes.

Let us know how it goes!

Thank you!

Hi,

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/http-error-500-internal-server-error-2/

Thank you!