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Anamaria
tagDiv Staff

Hello,

Our theme doesn’t have this option.
You can use a plugin or implement a hook https://woocommerce.com/document/using-auto-update-cart-for-woocommerce/

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Anamaria
tagDiv Staff

Hi,

I don’t know if an option for the table of content will be added as long as these two plugins are working.

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you resolved the problem and you found the culprit plugin.

Have a nice day!

Anamaria
tagDiv Staff

Hi,

Please provide more details about your problems with screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to reset the key and add it again -> https://www.screencast.com/t/Zt12bpyX
Also, please make sure is assigned to that domain -> https://imgur.com/jNAhRt0
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Anamaria
tagDiv Staff

Hello,

1. Please make sure you have the Cloud Library activated and after importing a Single Post Template -> https://www.youtube.com/watch?v=I1R3j1QYod0
You need to use the smart list from tagDiv Composer, inside Single Post Content ->
https://i.imgur.com/dbipPWQ.png according to the documentation https://forum.tagdiv.com/smart-lists/
Also, you don’t need to use the classic editor, you can use the Gutenberg editor, which is the default editor for WordPress and select/add the element classic https://i.imgur.com/9sWuCtW.png to add the smart list.
Also, please make sure you have the same heading, in the post editor and in the smart list element, please check this video -> https://www.screencast.com/t/BuFFxQKgj

2. The header is a page made with tagDiv composer, and that page is set in the modal popup element -> https://forum.tagdiv.com/modal-popup/

Thank you!

Anamaria
tagDiv Staff

Hello,

I think you refer to have a sticky header, to have a sticky header please make sure you have this option enabled https://imgur.com/VaBSIID
Please follow the video to see where you can find, build your sticky header on mobile and desktop too: https://www.screencast.com/t/l6v2Belt

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and now seems Instagram works -> https://i.imgur.com/XVkQsj4.png

Thank you!

Anamaria
tagDiv Staff

Hello,

If you are using Cloud library templates you will need to edit this file: wp-content/plugins/td-cloud-library/shortcodes/single/tdb_single_comments.php
If you are using the mobile theme plugin, then the files that need to be edited is this one -> wp-content/plugins/td-composer/mobile/comments.php

Thank you!

Anamaria
tagDiv Staff

Hello,

To disable the right-click you need to use a plugin for this.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please delete the Instagram widget and add it again.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you have a plugin for this.
If the plugin provides a shortcode, then you can use the Single Post External Shortcode.

Thank you!

Anamaria
tagDiv Staff

Hello,

Considering that you have a fairly old version of the theme and the latest WordPress, this problem appeared. Please update the theme to the last version (11.5.1) on a staging website, activate the tagDiv Standard pack plugin to keep the website look, also to avoid any problems that can appear after the update, also, please make a full backup to all files and database before update. -> https://forum.tagdiv.com/how-to-update-the-theme-2/ if the staging update is fine, you can also do the live one.

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and try to add the news ticker element again on the page.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked seems to be fine -> https://www.screencast.com/t/HeM0sFOM9F
Also, here you can see if the header sticky is enabled https://i.imgur.com/VaBSIID.png

Thank you!

Anamaria
tagDiv Staff

Hello,

I’m glad you resolved the problem.

Have a great day!

Anamaria
tagDiv Staff

Hello,

Please try to use this embed code https://i.imgur.com/KUCXSse.png -> https://screencast-o-matic.com/blog/tutorial/embed-video-code/ and set it in the post.
Please let me know the results.

Thank you!

Anamaria
tagDiv Staff

Hi,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials for staging
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials for staging
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

I just checked and works well https://www.screencast.com/t/PPVltOz0L
You have the menu sticky.

Thank you!

Anamaria
tagDiv Staff

Hi,

Yes, you can have more accounts connected and set the feed -> https://i.imgur.com/RNmArwc.jpg

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to delete the plugin and reinstall it from Newspaper -> Plugins.

Thank you!

Anamaria
tagDiv Staff

Hello,

That code is set in the theme files and can be rewritten using this code, select the port view on the phone, select the content zone and set the margin-left and right to -20 and set this code in width
calc(100% + 40px)

=> https://www.screencast.com/t/Ek89ppzTGldT You can use this method for both (mobile responsive version or mobile page)

Hope this helps you!

Thank you!

Anamaria
tagDiv Staff

Hello Tim

Please check the color for menu and search https://i.imgur.com/YKwbsV0.png -> https://i.imgur.com/enlaMqS.png

Thank you!

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