Hello,

I just checked and seems to work -> https://we.tl/t-0OD91DWDt4

Thank you!

Hi,

I’m glad!

Have a great day!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?

Thank you!

Hello Bruno,

Please check this video https://www.screencast.com/t/ao2i2I5nvB3

Thank you!

Hello,

I just checked and seems now you have disabled the option, so I can’t investigate it.

Thank you!

Hello,

If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hello,

The Instagram option is for the social counter, not for social share. https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Our theme doesn’t have the option to share posts on Instagram.

Thank you!

Hi @kanosam,

I answered you on this topic https://forum.tagdiv.com/topic/boxed-theme-2/

Thank you!

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you!

Hello,

Please provide more details, like screenshots and the link to your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

The mobile theme comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
So, if you want to have this option, you need to disable the mobile theme.
Also, a workaround can be to add the events calendar on the page, and on pages, you can disable the mobile theme. You can disable the mobile theme plugin on the pages from the Gutenberg editor using the following option => https://www.screencast.com/t/axXRJsWby

Thank you!

Hello,

To display the border radius, you need to set it, this will be added to the whole row/column -> https://i.imgur.com/Xax7Ztt.png
You can set the border radius on blocks -> https://i.imgur.com/HLR5lgH.png

Thank you!

Hello,

Please check the .htaccess file http://kinsta.ex1.https.443.g0.ipv6.zhuhai.gov.cn/blog/wordpress-http-error/#disable-mod-security -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Maybe you have the ModSecurity enabled, please check this article to disable it https://support.hostinger.com/en/articles/1583370-how-to-disable-mod_security

Thank you!

Hello Ben,

Please check this topic https://forum.tagdiv.com/topic/how-can-i-copy-the-styles-from-a-contact-form-7-import/

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/trouble-centering-cloud-header/

Thank you!

Hello,

Please provide the link to your website to investigate it.
Also, please provide a video with your steps.

Thank you!

Hello,

For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello,

I’m glad you found the setting to remove the sign in -> https://forum.tagdiv.com/topic/disable-loginsignup-section-in-header/

Have a nice day!

Hi,

Please let me know if you use the WordFence plugin or SUCURI plugin.
Also, please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Hello,

You can remove the comment section from Single Post Template, edit with tagDiv Composer => https://www.screencast.com/t/4VoyAOlzgd6, select the element Single Post Comments and with right-click you can delete or selecting the element and with drag & drop place into the deleting red zone from the bottom right of the page.
You can set the ads in Single Post Template from tagDiv Cloud Library and you can set top ad, 3 inline ads set after x paragraphs and bottom ad, please check this article -> https://forum.tagdiv.com/article-ads/ and video https://www.youtube.com/watch?v=biTpVVlr8j8

Thank you!

Hi,

Please purge the cache a few times, also check if you don’t have an object cache -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/ -> https://kinsta.com/blog/w3-total-cache/#object-cache.

Thank you!

Hi,

I’m glad you solved the problem.

Have a wonderful day!

Hello,

Yes, we recommend using only one cache plugin, the WP Super Cache plugin with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure

Thank you!

Hi,

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!