Hello,

Yes, in the template.

Thank you!

Hi,

Please make sure you have the latest version of the theme, 11.5.1
Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Hello,

The LiteSpeed plugin has an option to create an object cache -> https://blog.litespeedtech.com/2018/02/07/object-cache-support-in-lscache/ please try to delete that file and disable the option https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

You can design a homepage like this with blocks https://demo.tagdiv.com/newspaper_history/, and the block contains your posts or you can import a prebuilt website without content that you like, to do this please check this video https://www.youtube.com/watch?v=ezaaE2VP7V8
after you import or design the page, you need to assign A Static page and assign the homepage from Settings -> Reading => https://i.imgur.com/mwjp18K.png
Also, please check this topic https://forum.tagdiv.com/topic/homepage-settings-your-latest-posts-or-a-static-page-edit-latest-posts-page/

Thank you!

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

Hello,

These suggestions were added to our list, however since the mobile theme must continue to be a light version, I’m not sure if they will be implemented.
That option is available in Theme Panel – Mobile Theme -Excerpts as you can see here: https://www.screencast.com/t/eEWblGin

Thank you!

Hello,

I think the background image where is wrong the URL is set on the row of the menu, so please check each menu https://www.screencast.com/t/p18oaR5eSC1

Thank you!

Hi,

To have the table of content, you can use the plugins Easy table of contents or Table of contents

Thank you!

Hi Bruno,

So, please check if you have the element for the featured image, the Single Post Bg Featured Image, if yes, please remove it and set the Single Post Featured Image, because you have the element Single Post Bg Featured Image and that’s why the video doesn’t work

Thank you!

Hello,

Please check also, the opacity and transparency https://i.imgur.com/qslpQIh.png
Also, please provide some screenshots with your settings.

Thank you!

Hello Bruno,

So, if you want to add the sidebar to the right or left of the content, you need to change the row layout https://forum.tagdiv.com/sidebars-tutorial/
You can add the sidebar in the tagDiv Composer. Steps:
1. Add 1 row (or existing one)
2. Split into 2 columns( 2/3 + 1/3 )
3. You can add whatever element you want into the second column and consider it a sidebar.

Thank you!

Hello,

I’m glad my colleague was able to help you.
If you have other questions, let us know!

Have a nice day!

Hi,

I checked them, that’s why I said to purge the cache.
It seems that the logo is added but has the width and height 0 -> https://i.imgur.com/DDW4SV2.jpg and it is not a problem with the image, because it works without problems for me. -> https://i.imgur.com/lmJ7E7d.png
Did you use a plugin for lazy load?

Thank you!

Hello,

Please provide the message for that critical error.
Also, please make sure the system status parameters are correctly increased according to our documentation from here -> https://forum.tagdiv.com/requirements-for-newspaper/ in config is WP_MEMORY_LIMIT not PHP Memory Limit (there is a typo, sorry) => https://www.screencast.com/t/88pK5QXpC

Thank you!

Hello,

I just checked and seems this website doesn’t have our theme, is a default theme. https://i.imgur.com/4RUlSvN.png
Please let me know if you remove it.
Also, if you don’t install it, you have to upload only the theme zip file, not the whole package which contains other items
– https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K
If you have a header template from Cloud Library, you can edit the logo and header with tagDiv Composer => https://www.screencast.com/t/zuhG8uGZe, select the header and you can remove the logo image/text and add a new logo =>https://www.screencast.com/t/WSquHPNqT https://www.youtube.com/watch?v=HXQQygkCCJo
If you have a standard template then you need to go in Theme Panel -> Header -> Logo and Favicon => https://www.screencast.com/t/jk2I1xs4FH2

Hope this helps you!

Thank you!

Hello,

Please provide the link to your website and some screenshots with your text bolded.

Thank you!

Hello Joe,

Is possible to have a Single Post Template from tagDiv Cloud Library, then you need to edit the post with tagDiv Composer => https://www.screencast.com/t/jHatJGC1qRf, for example, select the Single Post Views => https://www.screencast.com/t/NhUGCRfI and with right-click, you can delete it.
Also, you can delete other elements.

Thank you!

Hi,

Please purge the cache For a few times https://kinsta.com/blog/w3-total-cache/#object-cache

Thank you!

Hi,

We plan to deliver the new version in September.

Thank you!

Hello,

You need to switch to that language and import the templates for that language.

Thank you!

Hi,

There are a lot of updates and I think it might be a “waste of time” to update the website with each version of the theme. What I can recommend is to back up all files and databases. You can also try to update on a subdomain or staging website and try to update the theme to the latest version and see what problems may arise. -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Thank you!

Hello,

Please let me know what version theme you have.
Also, please make sure you have the tagDiv Cloud Library plugin activate.

Thank you!

Hello,

You can import the header and footer from Cloud Library and edit them with tagDiv Composer -> https://i.imgur.com/xzgBcEM.png -> https://i.imgur.com/aFNGHz7.png

Thank you!

Hello,

If you want to create the sidebar in Appearance -> Widgets and set the sidebar on pages, using the element from tagDiv Composer, Widget sidebar https://i.imgur.com/e1FPdYU.png -> https://i.imgur.com/q20UCZf.png

Thank you!

Hello Alex,

Yes, you can delete it.

Thank you!