Hello,

The Single Featured image can be saved via “Save as” -> https://i.imgur.com/mDoz5m1.png, the Single Bg Featured Image can’t be saved, so please change the element.

Thank you!

Hello,

Yes, to be able to edit the category template you need to have cloud templates -> https://forum.tagdiv.com/cloud-library-category-templates/
You do not need to delete the templates that you imported.

Thank you!

Thank you!

Hello,

Seems the background image is set https://i.imgur.com/43nqmgX.png please check the opacity.

Thank you!

Hello,

For a moment you cannot assign a new template for each taxonomy, this option will be available in the next update, which will be soon.

Thank you!

Hi,

I’m glad that you manage to resolve the situation

Have a great day!

Hello,

Yes, you can use a mobile menu without mobile theme, so you can choose between mobile horizontal menu -> https://i.imgur.com/iaey0g9.png and mobile menu -> https://i.imgur.com/qv8yo8u.png
To change the font and colour for the mobile menu please go in Theme Panel -> Theme Colors -> Mobile menu/mobile search => https://www.screencast.com/t/0CvSgXp9H to set a background image go in Theme Panel -> Background -> Mobile menu/mobile search => https://www.screencast.com/t/uvDejzbX to change the font from Theme Fonts => https://www.screencast.com/t/ANBQe7hQhJd

Thank you!

Hello,

Our theme doesn’t have an option to reorder the posts, but you can apply different filters on the blocks -> https://forum.tagdiv.com/big-grid-flex-settings/ -> https://forum.tagdiv.com/flex-block-settings-guide/ -> https://forum.tagdiv.com/posts-loop/

Thank you!

Hello,

Please provide more information about what exactly the issue is, screenshots or a video and your website link.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hi,

Please let me know if you use the WordFence plugin or SUCURI plugin.
Also, please check this topic with the same problem https://forum.tagdiv.com/topic/changes-on-theme-panel-not-saved/

Thank you!

Hello,

You can find the folder of the child theme in this path => Newspaper-tf\code\Newspaper-child also, this is a guide that can help you to create a child theme https://forum.tagdiv.com/the-child-theme-support-tutorial/

Hope this helps you!

Thank you!

Hello,

Seems on the mobile you don’t have set the background image, please check it https://i.imgur.com/PrUV0JH.png also, check the gradient.

Thank you!

Hello,

In the next update if you have a single post template, and you use the Single Post Bg Featured Image, you will be able to set the image caption.

Thank you!

Hello,

You can set a background image for the whole site https://i.imgur.com/5UaX6kw.png https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

You can set BACKGROUND STYLE as you want -> https://i.imgur.com/VW3a0eq.png and if you use the Category Background Image set the Image height https://i.imgur.com/10xfvOQ.jpg

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/how-to-add-code-acf/

Thank you!

Hi,

I would like to take a look and see what can be done there. Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Hello,

If you don’t want to use that element, you can’t try to use text with image.

Thank you!

Hello,

Please remove also, this code https://i.imgur.com/WO4bV72.png

Thank you!

Hi,

I’m sorry but I don’t fully understand what issue you have, please provide screenshots and video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Seems that SiteGround have some options https://onlinemediamasters.com/siteground-optimizer-settings/

Thank you!

Hello,

You need to set the menu in a new row -> https://i.imgur.com/0HE5cM8.jpg for the sticky menu and after doing the changes.

Thank you!

Hello,

Yes, something like that.

Thank you!

Hello,

I just did a test and for me the takes the heading -> https://i.imgur.com/XrmpoOk.png
I saw you have LiteSpeed and maybe some settings to optimize the CSS, which can be the cause of this problem, so please remove the CSS generate. https://i.imgur.com/ZEvXTwX.png

Thank you!

Hello,

You can use the Single Post Template, and you can display the caption.
I think style 6 and style 7 have the single bg featured image, and this one will not display the caption.
You can set the caption for the featured image -> https://i.imgur.com/vPDidPh.jpg but if you use Single Post Bg Featured Image you can’t show the caption -> https://forum.tagdiv.com/topic/showing-caption-beneath-featured-image/

Thank you!

Hello,

I saw that the license is used on several websites, and as my colleague said in this topic created by you, the license can only be used on one live website and one test.
Also in this topic https://forum.tagdiv.com/topic/how-to-manage-sites-which-are-using-my-license-key/ it appears that you used the key for the clients, and you did not buy a key for each client.

Thank you!