Hello,

I have added this issue to our list for investigation.

Thank you!

Hello,

Please let me know how you added the code for ads. Did you use the ad box element or did you add it to the posts loop element?
If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/
Using auto ads those will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png

Thank you!

Hello,

You can try the POLYLANG plugin which has a free version -> https://wordpress.org/plugins/polylang/

Thank you!

Hello,

Usually, the color is set on row https://i.imgur.com/5HlkTPK.jpg
The background image and color for the mobile menu are set in the Theme Panel -> Theme Colors -> Mobile Menu -> https://i.imgur.com/9eYp5W9.png -> https://i.imgur.com/Ednt2zW.png
-> https://forum.tagdiv.com/background-introduction/

Thank you!

Hello,

Yes, for Pro Prebuilt Websites, the changes are made with tagDiv Composer, from the frontend.
Also, you can use the Global Colors option from Manager -> Global Colors -> https://i.imgur.com/PM6VoBL.png

Thank you!

Hello,

The situation is that when you set the background video on row on mobile version and you are using a mobile device, the website will load very slow and in some situations, it will not load completely, therefore, our developers decided that this feature will affect negatively the mobile version and so was not implemented.

Thank you for your understanding!

Hello,

Sometimes, the issue can be from a plugin conflict or a cache issue, that’s why, we recommend first to deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and see the results.
Are you using a redirect plugin?

Thank you!

Hello,

Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/
Also, please provide the link to your website and some screenshots with your steps.

Thank you!

Hello,

You can set the width for Single Featured Image -> https://i.imgur.com/4qEoo48.png

Thank you!

Hi,

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

There is the modal popup set on the page to remove it you can use right-click, edit the homepage with tagDiv Composer and the element is set in the header -> https://i.imgur.com/IPsmw3y.png

Thank you!

Hi,

In some cases, you might run into the “This site can’t be reached” error due to problems with your cached files.
Please chekc this guide -> https://passionwp.com/fixed-this-site-cant-be-reached-error-in-wordpress/

Thank you!

Hi,

I’m glad!

Have a wonderful day!

Hello,

Our theme has its own page builder, tagDiv Composer.
We have long recommended shifting from WPBakery to tagDiv Composer because there is a conflict between the two and they cannot be used together.
So, you can start to create the pages with the tagDiv Composer.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
You can find the WP Bakery in this path Newspaper-tf\code\other_plugins if you want to use it.

Thank you!

Hi,

To have the code, you need to do a new page, add in that page the block and set the filer on it, after editing it in Gutenberg editor like this https://i.imgur.com/cGNcgSS.png

Thanks!

Hello,

If you can import a block -> https://i.imgur.com/OuI1yYm.png the block will be set at the bottom page content, but you can move it where you want, select the row => https://i.imgur.com/mn4bY73.png
Also, you can use the single image if you want to add image and column text to set text.

Thank you!

Hello,

Please check this block -> https://i.imgur.com/nxWDUvA.png, and see if there is set a background image, check the column/row -> https://i.imgur.com/gogRQwf.jpg if is set, remove it.

Thank you!

Hello,

I checked now the website and I saw you don’t have any video on the page. Please provide a video with your steps to see what problem arises .
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Normally, the auto ads should display in a single post template, too. Using auto ads those will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png
Therefore the theme doesn’t have any control over those type of ads.
What I can suggest is to set some normal ads in your Single Post Content.
If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq, the code needs to be set only once per page -> https://www.wpbeginner.com/beginners-guide/how-to-add-google-adsense-to-your-wordpress-site/

Thank you!

Hello,

This strange. Please do a test with tagDiv plugins and WPML plugin.

Thank you!

Hi,

Is my phone -> https://we.tl/t-nBg3qbBnmC
Also, seems there is a link for an image which no longer exists in the media library, but which has the link set somewhere on the website -> https://i.imgur.com/1kCFZn2.png

Thank you!

Hello Thomas,

Please check if you don’t have any custom code CSS on the element ->
td-post-category in theme panel -> custom code.
This is strange, you can reset the style on the block and see if the problem persists, please duplicate the block before.

Thank you!

Hi,

I’m sorry, but I don’t understand exactly what the problem is.
Can you tell me what the problems are?

Thank you!

Hello,

Please check this video -> https://www.screencast.com/t/DvuZBRgfHG

Thank you!

Hello,

The theme is Newspaper and contains over 120+ pre-built websites that you can install or import only certain templates from.
You can install any demo you want without its content, just the design, so you won’t loose anything. But, you need to adjust the demo to fit your content into it, like some settings on blocks, etc.
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum or email if you have any questions.

Thank you!