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Anamaria
tagDiv Staff

Hello,

You can change the date format from WordPress -> Settings -> General in Date Format => https://www.screencast.com/t/hMA3OjyexS where you can set the Date and Time Format.
Looks like that => https://www.screencast.com/t/NGI175bK

Thank you!

Anamaria
tagDiv Staff

Hello,

Those features your friend has are old. Also, if you want to have these features you need to have the tagDiv Standard Pack plugin activated.
We now recommend using cloud templates, which are much more flexible.
Documentation here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

Thank you!

Anamaria
tagDiv Staff

Hello,

Please try to reset the key and activate again the website -> https://i.imgur.com/6MOhNZo.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can add your background image in theme panel -> categories -> for each category -> https://i.imgur.com/s9m5BI2.png

Thank you!

Anamaria
tagDiv Staff

Hi @assyria77,

Please make sure you have the tagDiv plugins activated, like tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you have the blocks from this plugin.

Thank you!

Anamaria
tagDiv Staff

Hello,

You are probably uploading the whole theme package. You have to upload only the theme zip file, not the whole package which contains other items
https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error
Install via WordPress -> https://forum.tagdiv.com/install-via-wordpress/
Install via FTP -> https://forum.tagdiv.com/install-via-ftp/
Requirements for Newspaper => https://forum.tagdiv.com/requirements-for-newspaper/
After installing the theme and activating it you will find in the Prebuilt websites all the theme demos and you can import whatever demo you want => https://www.screencast.com/t/6rf5g0Dxc0K

Thank you!

Anamaria
tagDiv Staff

Hi,

You can enable/disable them from Newspaper -> Theme panel -> Template settings -> Breadcrumbs.
Also, if you use SEO Yoast plugin, then you can enable/disable them from Yoast SEO -> Search Appearance -> Breadcrumbs.
Hope that helps you!

Thank you!

Anamaria
tagDiv Staff

Hello,

Please edit with tagDiv Composer, select the row or element and delete it with right-click ->
https://i.imgur.com/elkFvYp.png
To remove follow us please go in Theme Panel -> Footer -> Instagram Settings -> https://i.imgur.com/Jwb6lz6.png and delete the information and disable it.

Thank you!

Anamaria
tagDiv Staff

Hello @speakmeister,

As I said in your topic please check the row -> https://i.imgur.com/nxf7g6e.jpghttps://i.imgur.com/yb3j5Lt.png
Also, there is no scroll bar, if you have a mouse with the scroll you can use it to scroll in tagDiv Composer.

Thank you!

Anamaria
tagDiv Staff

Hello,

If the images look blurry on homepage, what you can do is to use some flex block, you have some more control over the featured image using this element -> https://i.imgur.com/9eZ0pJe.png

Thank you!

Anamaria
tagDiv Staff

Hi,

Is this problem only for some pages/templates or all of them?
Also, for error please check this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Anamaria
tagDiv Staff

Hi,

Please provide more details about your issues to be able to help you efficiently, with screenshots/video.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please check if the license is assigned for that domain.
We’ve introduced the Manage License System, which can be seen in the version of the theme 11.4.3 in Newspaper -> My license.
You can assign or unassign a domain from there

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know if you use cloud templates for posts and categories. If yes, then you can see the mobile version. Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hi,

Usually, the color and image are set on the row, so please edit and select the row https://i.imgur.com/UkgqKNM.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/ please check each row and delete the background color.

Thank you!

Anamaria
tagDiv Staff

Hello,

Some users use the EventOn plugin -> https://forum.tagdiv.com/topic/eventon-newspaper-theme/ from their experience it seems to work properly.
Also, to create a Custom post type please check this guide -> https://forum.tagdiv.com/custom-post-type-support/

Thank you!

Anamaria
tagDiv Staff

Hi,

All right. I hope this plugin works properly with the theme to get what you want.

Have a nice day!

Anamaria
tagDiv Staff

Hello,

You can assign the key after 48 hours from the last assignment, as mentioned in the message.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please disable the extra plugins and try again to assign the homepage.
Also, make sure the homepage still exists.
Also, for the header please check this video -> https://www.screencast.com/t/g8aJgYwZ on how to import and assign the header template, the templates can be assigned also, from Theme Panel -> Header -> https://i.imgur.com/jImO0r9.png

Thank you!

Anamaria
tagDiv Staff

Hello,

You can achieve this using the page menu and set it for the menu, for example, this header template contains a page menu -> https://forum.tagdiv.com/page-menu/ https://demo.tagdiv.com/newspaper_music_life_pro/header-template/
Also, you can do changes with tagDiv Composer -> https://i.imgur.com/D6AIXXL.png

Thank you!

Anamaria
tagDiv Staff

Hi,

It’s a very strange situation, that the same element works well on one template, and not on the others.
Please make a full backup to all files and database send an email at contact@tagdiv.com and provide wp-admin and Cpanel/FTP access so we can take a closer look. Also, paste a link to this topic so we can easily identify you.

Thank you!

Anamaria
tagDiv Staff

Hello,

The message is because it is assigned a standard template from theme panel -> footer, and those types of footed can’t be edited with tagDiv Composer. To have the same style for the footer, you need to import this footer template -> https://cloud.tagdiv.com/#/single/footer/Footers/972
Please check this video -> https://www.screencast.com/t/YOp9RUSI

Thank you!

Anamaria
tagDiv Staff

Hello @netbios,

The 403 is forbidden access, this is usually related to a security module or custom code set in the access file -> https://i.imgur.com/eqP5gIq.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If you agree we can take a look at this situation, but for this, you’ll need to contact us via email at contact@tagdiv.com and please provide wp-admin and cPanel access. We’ll check it as soon as possible.

Thank you!

Anamaria
tagDiv Staff

Hello,

Yes, we can take a look.
Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you

Thank you!

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