Try to revert a revision for your page like in this example: https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/ -> https://i.imgur.com/jbmCnzm.png

Thank you!

Hello,

If you add the shortcode in the code, then please remove it and check this guide on how to add it https://forum.tagdiv.com/add-contact-form/

Thank you!

Hello,

Please try to purge/clear the cache. Also, please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on the Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Thank you!

Hello,

Please use this custom code CSS -> .tdb_single_content .tdb-block-inner.td-fix-index {
word-break: normal!important;
}

Set the code in Newspaper -> Theme panel -> Custom code.

Thank you!

Hi,

I’m glad that you figured it out, if you have other questions, let us know!

Have a nice day!

Hello,

Please provide the link to your website.

Thank you!

Hello @sunnymind,

You can import a template that has this style ->https://i.imgur.com/J6PLfN0.png or you add an inner row in the row for the featured image https://i.imgur.com/ZOCydWT.jpg and after add what elements you want.

Thank you!

Hello,

Now seems the ads are displayed -> https://i.imgur.com/Pr4et9j.png
Did you solve your issue?

Thank you!

Hello,

Please provide more details about your issue.

Thank you!

Hello,

The tagDiv composer and tagDiv Cloud Library are the required plugins.
Also, if you use cloud templates, if you disable the plugin tagDiv Cloud Library will be displayed on the website shortcodes, there will be no style.

Thank you!

Hello,

You can use AMP, but we offer support for the mobile version only with mobile theme + AMP plugin and set for AMP -> https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ => https://i.imgur.com/1kMs1ds.png and set the AMP for posts => https://i.imgur.com/GLEeeoZ.png, but you can’t customize the layout for AMP with tagDiv Composer.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Please check if you have the row stretch for the header -> https://i.imgur.com/kbU1K18.png you need to change the settings to make the website boxed.

Thank you!

Hi,

@Chema, I understand your frustration, but could you please detail how the headers disappeared completely? Did you update the theme? Please include more details so that we can assist you.

@Bruce Knox, please check the topic where I explained the support program; it is also visible when you create a new topic.

Thank you!

Hello,

The social icons from the mobile menu are coming from the Theme Panel -> Social Networks -> Social Networks -> https://i.imgur.com/4wubwgL.png remove/edit them after your needs.
We are sorry for the way you feel but please note that the support team is not 24/7 live. We answer our customers Monday – Friday from 08 am to 5 pm.-> https://i.imgur.com/bB3r1by.png We do our best to respond as quickly as possible. Also, we respond to topics latest to newest, if you add multiple replies to your topic this will make our job harder.

Thank you!

Hello,

To change the hover effect, you need to use a custom code CSS, like this one https://css-tricks.com/css-link-hover-effects/#aa-the-growing-background-link-hover-effect
Seems you have some code CSS for links.

Thank you!

Hello,

Unfortunately, there is no option to change the loading icon.

Thank you for understanding!

Hello Jim,

Only your support license will expire. The theme and all the updates and functions are lifetime available.
The only thing that will expire is your support.

Thank you!

Hello @mcaldarini,

Seems you have assigned global a standard footer template from the theme panel.
Please set the footer template global like this -> https://i.imgur.com/8N6s9SQ.png and after you will be able to edit it.

Thank you!

Hello,

Those domains that are displayed have the same activation key as yours.
The key will be automatically assigned to the first 2 websites where it was used. Then if needed you can unassign it and assign it to other websites.

Thank you!

Hi,

So my colleagues can investigate.

Thank you!

Hello,

We would like to investigate this issue further.
Please contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hello,

You need to edit the background color from Theme Panel -> Theme Colors -> General theme colors -> background -> https://i.imgur.com/dwLptmY.png

Thank you!

Hello,

Please provide more details about your issues to be able to help you efficiently, with screenshots/video.

Thank you!

Hi,

I’m glad you managed to solve it.

Thank you!

Hello Paul,

Usually, the social counter should update once in 1-2 days, depending on your cache plugin. If this was not yet updated, make sure that you do not have set a fixed count set. If the problem persists, please contact us at contact@tagiv.com provide wp-admin access and include the link to this topic in the email.

Thank you!