Hello Mallik,

Please tell me more about what you want to achieve.
Once you have activated the website with the key, you do not have to change it.
also, a new license can only be purchased from the ThemeForest.

Thank you!

Hello,

One for staging/testing and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
We’ve introduced the Manage License System, which can be seen in the latest update of the theme 11.4.3 in Newspaper -> My license. You can assign or unassign a domain from there

Thank you!

Hello,

Seems you have the mobile theme plugin activated please deactivate it, clear all cache and check after the mobile version, if you don’t want to use the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Hope this helps you!

Thank you!

Hello,

Please edit the Single Post Template with tagDiv Composer and add the element Single Post Comments -> https://i.imgur.com/asasEJb.png where you want from tagDiv Composer -> https://forum.tagdiv.com/single-post-shortcodes/

Thank you!

Hello,

Please make sure the tagDiv Standard Pack plugin is updated and activated.
Those shortcodes and the error are from tagDiv Standard Pack, and this plugin is not required from version 10.4, because the new demos are using cloud templates.

Thank you!

Hi,

Unfortunately, it is not an available option, I consider it a fairly easy method to just preview the post to see what the post looks like in the frontend -> https://i.imgur.com/WVi8oBG.png -> https://i.imgur.com/rpITiHV.png

Have a nice weekend!

Hi,

Please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/ and let me know the results.

Thank you!

Hello,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.
Also, another solution is to set the offset posts on the blocks => https://www.screencast.com/t/Tsiu65TSaRS -> https://www.screencast.com/t/YbkmVbsBrnk

Hope this helps you!

Thank you!

Hi,

I’m glad I was able to help you. Of course, if you have any questions you can send them to us and we will try to help you.

Have a lovely weekend!

Hi,

Unfortunately, I didn’t understand exactly, what do you mean? Can you please explain to me again with more details?

Thank you!

Hi,

I’m glad you figured it out.

Have a nice weekend!

Hi,

The view count option can be enabled from the theme panel for the standard post template -> https://i.imgur.com/IxB1jfM.png
You can add the view post count in the post, with tagDiv Composer => https://www.screencast.com/t/eGgd6fSTpc add the element called “Single Post View” => https://www.screencast.com/t/r83psL7l

The theme will count using the theme counter and analytics counts using its own counter. There is no simple way to make them both work using the same parameters. The real and unique value for your visitors is given by Google Analytics. Our post view counter will count any post-visualization, even if the post is visited twice by the same person and that’s why appear that difference.

Thank you!

Hello,

To make the menu sticky please check this article and set it on always => https://forum.tagdiv.com/header-manager/ -> https://i.imgur.com/wzzBZu6.jpg

Thank you!

Hello,

I use this tool -> https://www.seoreviewtools.com/html-headings-checker/ and you have only 5 heading type h2 -> https://i.imgur.com/VhihBSV.png
The titles are duplicated because you have twice the same title https://i.imgur.com/05HHQiP.jpg

Thank you!

Hello,

Please let me know what you want to change.
That menu indeed doesn’t look right. Do you want to use two menus or just one per page?
Please chekc this video https://www.screencast.com/t/2EA0jS6R please make you have set the menu in the header/mobile menu section -> https://i.imgur.com/xD4o77T.png -> https://i.imgur.com/zKZns3G.jpg
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

Please provide some screenshots and a link to your website.
Also, don’t hesitate to get in touch with us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Please do a full backup of all files and databases.
Our team will take a look, investigate the issue and try to help you as soon as possible!

Thank you!

Hello!

There is an element called ” Mobile menu “. Just add it and select a menu which was already built in the Dashboard -> Appearance -> Menus.
Other 2 possibilities:
1. Use Modals: https://forum.tagdiv.com/modal-popup/
2. Page mega menu: https://forum.tagdiv.com/page-menu/

Thank you!

Hi,

@afratus, we do not have this plugin tested, but from @chip303 answer, it works without problems.

@chip303 thanks for the info.

Hava nice weekend!

Hi,

No, this is just an example from my install.
Both websites can be live.

Thank you!

Hello,

We would like to investigate this issue further.
Also, you check this topic for some more tips: https://forum.tagdiv.com/topic/a-few-tips-for-newspaper-x-speed-high-cpu-usage-issues/

Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Hi,

This is quite strange, make sure this is not a plugin conflict, deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Do you agree to let us check this problem? If yes, then don’t hesitate to get in touch with us via email at contact@tagdiv.com and please provide wp-admin access. We’ll check it as soon as possible.

Thank you!

Hello,

The child theme is not overwritten by the update. If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update -> https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hello,

Please try again to activate the theme with your activation code.

Thank you!

Hello,

Normally our theme doesn’t have a folder with templates or named templates.
We can take a look and let’s see where this link might come from.
Please contact us via email at contact@tagdiv.com and provide wp-admin access and include the link to this topic to identify you.

Thank you!

Hello,

Yes, you need to add them in mobile theme tab.

Thank you!