Hi,

You can send a video or a screenshot with your settings.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

Yes, you can change the order -> https://i.imgur.com/ZPtj0V2.png but please make sure you have the latest theme version 11.4.2

Thank you!

Hello,

I’m fine. What about you?

You can replace the element t single related articles with a flex block and you can easily customize it and set the filter and after that error, it will not appear again.

For example, add a flex block in a post template go to the filter tab of the element’s settings and from the dropdown category filter you can choose between: Single – More from author, Single – Related by category, Single – Related from tags. Those special filters will work as expected.
In your case you should use Single – Related by category and this will pick up more posts that have the category the same as the current post.

Thank you!

Hi,

Can you contact us by email? Please provide the wp-admin access.

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Hello,

So, you referring to the mobile header -> https://i.imgur.com/BmVCCUh.png, right?
if yes, you can edit it from Manager (Website Manager) -> mobile menu/sticky -> https://i.imgur.com/6wgVHk8.png and you can set the color on the row in the tab CSS -> https://i.imgur.com/xFvADzW.png

Thank you!

Hi,

I just made a test and I installed the theme on PHP 8.0.13 and for me is working without problems -> https://i.imgur.com/KCqQ5D2.png -> https://i.imgur.com/30XSA52.png

Thank you!

Hello,

For our menu, that’s how it was done.
I saw your menu is transparent -> https://i.imgur.com/efjsI0R.png

Thank you!

Hi,

I think you use WP Bakery.
So, I gladly recommend you to shift from WPBakery to Composer, because WPBakery conflicts with our page builder. Please check our guide to know how to shift from WPBakery to Composer: https://www.screencast.com/t/6xLVMmlsY; https://www.screencast.com/t/zWHrRmK1LQC ; https://www.screencast.com/t/vuFdT9Stx; https://www.screencast.com/t/DWbSf3qj ; https://www.screencast.com/t/QuHyGccTK71v

Thank you!

Hello,

Please make a full backup of all files.
We can take a look at this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Hello,

You can set the caption for the featured image -> https://i.imgur.com/vPDidPh.jpg but if you use Single Post Bg Featured Image you can’t show the caption -> https://forum.tagdiv.com/topic/showing-caption-beneath-featured-image/

Thank you!

Hi,

I’m glad you finally found a solution to your problem.

Have a nice day!

Hello,

For the menu, you need to select the header main menu and set the font family in the tab called “Style” -> https://i.imgur.com/WK5HWZv.png
-> https://www.youtube.com/watch?v=jQvA64uTLkI -> https://forum.tagdiv.com/font-customization/

Thank you!

Hello,

Yes, if you want to exclude a category you can do it, you need to add “-” before the id category -> https://i.imgur.com/9Fu9lyO.png

Thank you!

Hi,

This is the css code -> https://i.imgur.com/7l2J3ZG.png

.single .td-post-content img
{
margin-top: 20px;
margin-bottom: 20px;
}


This code needs to be set in Theme Panel -> Custom Code -> Custom CSS.

Thank you!

Hello,

If the AdSense code needs to be set between head tags, this can be set in our theme in Theme Panel -> Analytics/Js Codes. Example: https://prnt.sc/1tju9qf -> https://prnt.sc/10jk7fq
Also, the code needs to be set only once per page.
Note that the auto ads code must be placed in analytics too.
This is an article on how you can set the ads https://forum.tagdiv.com/ads-adsense-overview/ -> https://forum.tagdiv.com/article-ads/
For that error, you need to contact google. -> https://support.google.com/adsense/threads?hl=en&thread_filter=%28category%3Amanage_ads%29

Thank you!

Hello,

Please copy the style from a bock and paste it for all blocks https://i.imgur.com/6BzFHft.png with right click.

Thank you!

Hello,

The logo “The Rimont” is an SVG code, so please delete it -> https://i.imgur.com/TvihpW6.png
Also, the font size and family you can set in the tab called Style -> https://i.imgur.com/yNeenyv.png -> https://forum.tagdiv.com/add-logo-newspaper/

Thank you!

Hello,

Is not a bug, I made a test I set the excerpt for letters and on the block, I set the title length to 35 -> https://i.imgur.com/Tg6omTV.png

Thank you!

Hello,

Please check if you have set line height for block header, please delete it -> https://i.imgur.com/nznwRVD.png

Thank you!

Hello,

Normally no problems should occur, but if problems arise then you can contact us.

Thank you!

Hello,

it is a solution until the problem is solved.

Thank you!

Hello,

Please provide a video with your steps and what you want to achieve.
Also, you can use text with image or fancy text with an image ->https://i.imgur.com/Mgm6gmZ.png

Thank you!

Hello,

If you want more space, you can use the element spacer -> https://i.imgur.com/idfHlII.jpg -> https://i.imgur.com/pCMGY9D.jpg

Thank you!

Hello,

I saw that you sent an email with this problem and one of my colleagues answered you. please if it is possible continue the discussion there until the problem is solved.

Thank you!