Hello,

There is no setting to change the image.

Thank you!

Hello,

I asked a developer and he said that this is how it works, only on the mobile option.

Thank you!

Hello,

I deleted the links.
I’m glad you managed to solve the problem.

Thank you!

Hello,

Depends, on what block you use.
Usually, you can hide the category from the tab called “Layout” -> https://i.imgur.com/0xM7XOg.png

Thank you!

Hello,

You can use our shortcodes for cart and checkout page -> https://i.imgur.com/wwo6EGl.png -> https://i.imgur.com/N4g57Wk.png

Thank you!

Hello,

I don’t really understand exactly what you want to achieve, but if you want to change mobile templates, you can do it -> https://i.imgur.com/QoOObHs.png

Thank you!

Hello,

Please provide screenshots of how you set the code in the ADS section.
For me works well -> https://i.imgur.com/HiQEQSA.png -> https://i.imgur.com/PcBC4xx.png

Thank you!

Hello,

Our theme does not have a free version.
We are exclusively selling Newspaper WordPress theme on Envato, Themeforest Market, and you can get it from here – https://themeforest.net/item/newspaper/5489609 – with all the needed functionality to create a stunning and safe news website.
Also, please make sure the issue is not from a plugin conflict or a cache issue, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache (also from your browser) and try again.
This problem can be related to more situations, please check these guides
-> https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
-> https://www.cloudways.com/blog/wordpress-500-internal-server-error/

Thank you!

Hello,

Please set the title in the block section or delete the text for “Continue button text” -> https://i.imgur.com/3IsAXxT.png

Thank you!

Hello,

Please check if you have an object cache file stored on your server.
We have a guide on how to check the Object Cache if is applied on Backend -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If the problem is not solved after this, we can take a look at this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL/ cPanel/FTP and credentials
– a link to this topic to identify you

Thank you!

Hello,

There seems to be a problem, and when the AMP version is used this element is not displayed, only for mobile -> https://i.imgur.com/2ObIfGW.png

Thank you!

Hello,

I just checked and I saw you don’t have the mobile theme plugin and you use the responsive version, soo please select the viewport for the phone and check the logo and change it -> https://i.imgur.com/P4eNHLe.png
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Hello,

I made a test and for me works without any error to create a new category on the theme version 11.4.1 -> https://i.imgur.com/W4pUemN.png -> https://i.imgur.com/8Ycli7k.png
Please make sure there are no other plugins interfering with the theme.

Thank you!

Hi,

I’m sorry, but I do not understand exactly what you need to achieve. Please provide some screenshots.
Do you want to change the URL for social icons, not those for social sharing (are designed to share a post on the social network of your choice)?

Thank you!

Hello,

If you referring to this slider -> https://i.imgur.com/Jy6G9eT.png then, this is the element slide that contains posts -> https://i.imgur.com/Cil8UiR.jpg
So, you can set your posts.

Thank you!

Hello,

I recommend you to use a Big Grid Flex, which has more options than Big Grid Full.
You can set the Image height to reduce it or the container width -> https://i.imgur.com/DUVOrpv.png

Thank you!

Hello Tom,

I would recommend you to update because you have an old version of the theme and many changes have been made.
But if you still do not want to update, then please contact us by email and one of my colleagues will tell you where to make the changes.
Please make a full backup to all files and contact us via email at contact@tagdiv.com and provide the following:
–wp-admin URL and credentials
-FTP/cPanel URL and credentials
– a link to this topic to identify you

Thank you!

Hi,

We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non tagDiv plugins.
Also, please make a full backup to all files and databases.

Thank you!

Hello,

We can take a look for this and investigate why is not working for you. Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP URL and credentials
– a link to this topic in order to identify you

Thank you!

Hi,

In the next update, a fix will be introduced for this issue.

Thank you!

Hello,

To have the automatic updates option, you had to have version 10.3.1 and from version 10.3.2 you could use this option -> https://tagdiv.com/introduction-to-newspaper-theme-automatic-updates/
Please try to do the update manually via FTP/cPanel -> https://forum.tagdiv.com/how-to-update-the-theme-2/ and do a full backup of all files and databases before updating.
Also, please try to update the theme without extra plugins activated during the installation, as this may interfere with the installation process.
Also, after the update please make the tagDiv plugins are installed, like tagdiv Standard Pack, tagdiv Composer.

Thank you!

Hello,

You have the tagDiv Standard Pack, because you use a header style template from Theme Panel, so please check with attention in the files.
Also, what version theme do you have?

Thank you!

Hello,

Please let me know what version theme you have and WordPress.
Please check if the Featured image is enabled in the post editor from Preferences -> Panels -> https://i.imgur.com/sugnYMJ.png
Also, please do a test using only tagDiv plugins -> https://i.imgur.com/j8q38If.png, and see if the problem persists.

Thank you!

Hello,

Please explain to me better what you mean when you say header and footer are set to different templates.
Also, please provide a video with the steps which you did.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello,

We can take a look, but I don’t know if we can solve the problem, as I said it is not a tested plugin.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– a link to this topic in order to identify you

Thank you!