Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding.

Hello,

To add the icon in the main menu please check this article https://forum.tagdiv.com/how-to-add-icons-in-menu/

Thank you!

Hello,

If you want to have this social counter on all pages, then you can copy-paste it where you want.
If you change the translation once, then you don’t have to make any translation changes.

Thank you!

Hello,

Please try the above solution until a solution is implemented for webp.

Thank you!

Hello,

Normally you should be able to select a row https://www.screencast.com/t/pMcVcwHkmX9u

Thank you!

Hello,

The mobile theme use the thumbs 265X198 and 741X486 => https://i.imgur.com/8jepsGB.png
you can find the thumbs in this path td-composer/mobile/includes/td_config_mob.php and you can change them => https://i.imgur.com/fQsEtA1.png

Thank you!

Hello,

Please edit with tagDiv Composer, select the element https://i.imgur.com/LFiIOQX.png where is set the text and copy it, after please paste it into the mobile page.

Thank you!

Hello,

One of my colleagues will take a look at this problem too and let you know what can be done.

Thank you for your understanding!

Hello,

Please check this topic https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

Let me know the results!

Thank you!

Hello,

@regio-online I am glad that the problem has been solved and I am sorry that this problem has affected you.

@Trennd I verified your website and looks fine https://i.imgur.com/1eJfggA.jpg

Thank you!

Hello,

Please go to System Status, and press reset https://i.imgur.com/kFh54Al.png and after add again the activation code.

Thank you!

Hello,

I’m glad that you solved your issue.

We are sorry for this inconvenience!

Hello,

I saw in a topic where you said that you solved the problem, I searched for the email that you associated with the account on the forum, but I didn’t find you on the email, but I’m glad you solved the problem.

We are sorry for this inconvenience!

Hello,

Please let me know if you Have another issue.

Thank you!

Hello,

Please reset your key from System status https://i.imgur.com/Vs62wG7.png, clear all cache on the website, server/host and browser.
Also, the system to activate the theme is in tagDiv Composer, so if you deactivated it on the website will be displayed shortcodes.

Thank you for understanding!

Please let me know the subject and your email.

Hello,

have you tried the above method? to reset the key, clear all cache?

Thank you!

Hi,

https://forum.tagdiv.com/topic/urgent-suddenly-license-key-not-registered-please-fix-these-issues-asap/#post-422775

Thank you for your understanding!

Hello,

As I said in another topic, please be patient, because it takes longer and please tell us your email address and subject, so that you can find it easier, because there is a possibility that the email will be in the spam section
https://forum.tagdiv.com/topic/why-showing-i-not-using-newspaper-original-theme/

Thank you for your understanding!

Hi,

I gave the same answer so that users who have this problem see the quick solution to solve the problem as soon as possible.

Please be patient, the quickest solution to solve the problem is to reset the key as I said above, if it is not solved anyway, please clear all cache on the website, server/host and browser.
We also try to solve the problem as quickly as possible, but it takes longer, also please include the topic where you opened this problem to find you easier.
Also, please please let us know the address and the email subject if we do not respond because there is a possibility that it will be in the Spam section.

Thank you for your understanding!

Hello,

Please be patient, the quickest solution to solve the problem is to reset the key as I said above, if it is not solved anyway, please clear all cache on the website, server/host and browser.
We also try to solve the problem as quickly as possible, but it takes longer, also please include the topic where you opened this problem to find you easier.
Also, please please let us know the address and the email subject if we do not respond because there is a possibility that it will be in the Spam section.

@peppecastelli,
Please make sure that all theme plugins are installed (tagDiv Composer, tagDiv Cloud Library and tagDiv Standard Pack if you are using standard elements). Most of the time one of the theme plugins is not activated.

Thank you!

Hello,

Please check this topic https://forum.tagdiv.com/topic/scaled-photos-in-wp-uploads/

Thank you!

Hello,

We are very sorry for this situation.
In case you have this problem, please reset the key from System Status and clear all cache on the website, host/server and browser or contact us via email at contact@tagdiv.com and we will investigate it.
This system is made for those who use the theme without a license (a valid key), but we are very sorry for you who have a valid key this system caused you this problem.

Thank you for your understanding!

We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.