Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hello,

Please contact us via email at contact@tagdiv.com and we will investigate your problem.

Thank you!

Hello,

Please check this video https://www.youtube.com/watch?v=HXQQygkCCJo and make sure you have set it to show the image.

Thank you!

Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hello,

Reset the key.

Thank you!

Hello,

Please contact us via email at contact@tagdiv.com and we will investigate your problem.

Thank you!

Hello,

The latest PHP version tested with the theme is 8.0.9 for us it worked without any extra adjustment.

Thank you!

Hello,

Please use a header/footer template and after you can set on No Header and No Footer => https://i.imgur.com/yzFsQdv.png

Thank you!

Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hello,

Please do a test using only tagDiv plugins, clear all cache and see if the problem persists.

Let me know the results!

Thank you!

Hi,

We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hi,

We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hi,
We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hi,

We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hello,

You can find the categories templates in tagDiv Cloud Library plugin, please check this article https://forum.tagdiv.com/cloud-library-category-templates/ you need to have the tagDiv Cloud Library plugin installed and activated.

Thank you!

Hello,

Please provide some screenshots with the error, where this error appears(when you try to edit with tagDiv Composer), also, please check the console and see in the network section the information about that error.

Thank you!

Hello,

Please use this custom code CSS
.td-page-content p, .td-page-content li {
font-size: 25px;
}

The code needs to be set in Theme Panel> Mobile Theme > Custom code> CSS.

Thank you!

Hello,

Indeed, it is a more complex theme and requires more time to understand how it works and the options available to it.
1. Usually, the color and image is set on the row, so please edit and select the row https://i.imgur.com/EEompTi.jpg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/
2. Unfortunately there is no option to take the location and date of the user because there is the possibility that in some regions it is considered illegal.
3. https://forum.tagdiv.com/topic/playlist-link-to-a-page/#post-422669
4. So, if you have the social counter on the homepage, and you want to have it on other pages, right? Then you need to add it to those pages. also, please make sure you have set the link correctly.
5. The translations apply for elements that you can’t translate/edit with tagDiv Composer, for example, Single Post Comments => https://i.imgur.com/keHhL4i.png

Let me know the results!

Thank you!

Hi,

Unfortunately, there is no option to add a caption below the video.

Thank you for your understanding!

Hello,

I’m glad that you have found the solution for your issue.

Have a nice day!

Hello,

Please check this topic https://forum.tagdiv.com/topic/2-factor-authorization/

Thank you!

Hello,

If you added the ad box in the sidebar of the post, then will be displayed on all posts which have that template.
If you do not mean this, please provide more information like screenshots.

Thank you!

Hi,

We are very sorry for the inconvenience. If the notice is displayed on the website, first please make sure the theme is activated with the key https://tagdiv.com/how-to-activate-the-newspaper-theme/ If the theme was activated, please try resetting the theme activation and then activate it again with the key, from the theme system status panel https://i.imgur.com/7Ktmd1e.png Ultimately, if there is a problem or the issue remains, please send us an email immediately at contact@tagdiv.com and we will take a look.

Hi,

I already replied to your own topic about the same problem, please check https://forum.tagdiv.com/topic/getting-error-2/#post-422627

Also, please do not create more topics with the same problem.
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/

Thank you!