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Anamaria
tagDiv Staff

Hello,

Please let me know what you use for ads (code, image). Normally, if you use the mobile responsive version the ads should display, also, for mobile page.
The changes appear if you use the mobile theme plugin.
Also, please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/ and choose what mobile version you want.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please contact us via email at contact@tagdiv.com and provide the wp-admin access and FTP/cPanel access. One of my colleagues will inspect your website.

Thank you!

Anamaria
tagDiv Staff

Hello @alexandros,

This is the solution, even if the theme is registered you need to reset them and register it again.

Thank you for your understanding!

Anamaria
tagDiv Staff

Hello,

Please check this video https://www.screencast.com/t/GGav94lMsl

Hope this help you!

Thank you!

Anamaria
tagDiv Staff

Hello,

I understood you use only to AMP, right?
To disable the AMP on a specific page/ post => https://i.imgur.com/XG9use1.png but you need to have the mobile theme plugin deactivated

Thank you!

Anamaria
tagDiv Staff

Hello,

Because you have a pro demo and you made the changes in Theme Panel, only some settings from the Theme Panel will apply to a Pro Prebuilt website, and you need to edit/add with tagDiv Composer the elements.
You need to edit with tagDiv Composer and change the color for each element that you want https://i.imgur.com/xp4zoTb.jpg
-> https://www.youtube.com/watch?v=SoGQ0d5kIBg
The same steps for fonts https://www.youtube.com/watch?v=jQvA64uTLkI

Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please delete the SVG logo => https://i.imgur.com/rWzEfG0.png and try again.

Thank you!

Anamaria
tagDiv Staff

Hello,

I verified your website on Chrome on my mobile and work fine the menu https://www.screencast.com/t/0cTNPKKb4s1N

Thank you!

Anamaria
tagDiv Staff

Hello,

I put this request on our list of suggestions, but I don’t know when and if it will be implemented. This decision is made by the developers.

Thank you!

Anamaria
tagDiv Staff

Hello,

If you referring to Theme Panel => https://i.imgur.com/DvkKjhk.png this is only in English, if you don’t refer to this, then please provide some screenshots.

Thank you!

Anamaria
tagDiv Staff

Hello,

If the website is under development, you can contact us via email at contact@tagdiv.com and provide the wp-admin access to investigate it.
Also, please make a full backup to all files.

Thank you!

Anamaria
tagDiv Staff

Hello,

Please let me know the slider contains only images, or you want to have the post.
If you want the posts, you can use the slide element and you can set the image size https://i.imgur.com/UHnxIuL.jpg
or you can create a gallery image like in this video https://www.screencast.com/t/4vQzsabP3m3

Thank you!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi @Trennd,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

Please check the solution, and let us know the results!

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.
Yesterday we made a topic with a solution to this problem https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/
The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hello,

Please not provide the licence key here, you can reset the old key and put the new key in System status => https://imgur.com/7Ktmd1e

Thank you!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue. https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue. https://forum.tagdiv.com/topic/solution-license-key-is-not-registered/

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

Anamaria
tagDiv Staff

Hi,

We are very sorry for the inconvenience.

The Newspaper theme verifies your license key with the Envato API. If you already have a license activated on your website yet the website displays the notice LICENSE KEY IS NOT REGISTERED please follow the steps below:

1. First please make sure the theme is activated with the license key from your Envato Themeforest account https://tagdiv.com/how-to-activate-the-newspaper-theme/
2. If the theme was activated, please reset the theme activation from the Theme Panel – > System Status https://i.imgur.com/7Ktmd1e.png and clear the cache.
3. If there is a problem or the issue remains, please send us an email at contact@tagdiv.com and we will provide a solution.

The “LICENSE KEY IS NOT REGISTERED” notice on your website is due to a possible communication error with Envato API. We are sorry if this caused you any inconvenience and we are doing the best in our power to overcome this issue.

Thank you for understanding!

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