Hello,

@dehoogvlieter,

I verified your post link with Facebook Debugger and seems you have this error ”
Can’t validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.” -> Curl error: 60 (SSL_CACERT) and because of this you can’t share on Facebook, please check these articles that can help you solve the problem
-> https://victorlava.com/how-to-fix-curl-60-ssl_cacert-cant-validate-ssl-certificate/
-> https://www.techiesdiary.com/solved/facebook-debugger-curl-error-60-ssl_cacert
-> https://tomiup.com/curl-error-60-on-wordpress-resolved/
-> https://community.letsencrypt.org/t/facebook-and-lets-encrypt/75606/2

Hope this helps you to solve this issue.

@clubferoviar,

I made a few tests with your posts and seems to work well => https://i.imgur.com/z6KqjAp.png -> https://i.imgur.com/CD78sXm.png
Also, I tested the link in Facebook Debugger and I saw you have this error “The following required properties are missing: fb:app_id” to solve it please check this article https://yoast.com/help/fb-app-id-warnings/

Let me know the results!

Thank you!

Hello,

Can you tell me what was the problem?
and how did you solve it?

Thank you!

Hello,

There is a possibility that that plugin will not work with mobile theme, if you want to use that plugin you can try to use the mobile responsive version.

Thank you!

Hello,

This implementation needs to add some custom code in the theme files please check those topics
-> https://forum.tagdiv.com/topic/edit-mobile-login-popup/
-> https://forum.tagdiv.com/topic/how-can-i-add-recaptcha-and-login-with-social-accounts-at-login-forms/
Unfortunately, we don’t have a tested plugin for adding a custom fields in the login form.

Thank you!

Hello,

This is the screenshot with text with title which look similar with column text https://i.imgur.com/z3xD9vr.jpg

Thank you!

Hi,

Please let me know what type of ads you use.
If you use auto ads, those will be automatically placed where they fit correctly => https://i.imgur.com/qX36kT0.png https://support.google.com/adsense/answer/9261805?hl=en
Therefore the theme doesn’t have any control over those types of ads.
Also, please check the fields from Theme Panel -> ADS => https://i.imgur.com/NeAYx5h.png if you have set a code please delete it and see if the ad still display.

Thank you!

Hello,

The error is related if you use the single template 5 from the tagDiv Standard pack, and is possible for this plugin to be deactivated. Please re-install and activate the tagDiv Standard Pack Plugin and clear all cache.

Thank you!

Hello @mkza ,

Please check these screenshots https://i.imgur.com/3PQUqfv.png -> https://i.imgur.com/kBUbgaC.png -> https://i.imgur.com/FY5uBUl.png https://forum.tagdiv.com/flex-block-settings-guide/ https://forum.tagdiv.com/big-grid-flex-settings/

Thank you!

Hello,

If you get a message like this“Sorry, you are not allowed to access this page.” ,then you can solved this problem in this way:
go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

If there is still a problem, you can send us an email at contact@tagdiv.com and provide admin login (to can login in WordPress admin zone) and the license. We will take a look at the problem and we’ll fix it. Include a link to this topic in the email.

Let me know the results!

Thank you!

Hello,

Thanks for this suggestion, I will put it on our list of suggestions.
You can use mobile only for the AMP version https://i.imgur.com/I4rqcOs.png, and in this way, you can set a different menu https://i.imgur.com/8iuXZRI.png

Thank you!

Hello,

Please verify if you have the tagDiv Standard Pack plugin activate, if not please activate it, maybe you have some elements that are from that plugin.
If the error, not despair please make a full backup and contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel URL and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

Hi,

You can set the URL on the logo with tagDiv composer, select the logo and put the URL https://i.imgur.com/2wmUKJD.jpg

Thank you!

Hello,

if you copy that file to the child theme it should work fine.
also, the updated theme will not affect the changes made in the child theme.

Thank you!

Hi,

Please check this topic https://forum.tagdiv.com/topic/side-mobile-menu-bar/#post-417588

Thank you!

Hello,

You can manage the social icons for the mobile menu from the Theme Panel -> Social Networks => https://prnt.sc/10112uu
Also, to add the social icons you need to edit with tagDiv Composer, search after social icons and set the link for social platforms https://www.screencast.com/t/kATmr6b3yg
Hope this helps you!

Thank you!

Hello,

You can change the background image from Theme Panel -> Categories, and on each category is set an image => https://www.screencast.com/t/LmZ7JJbQ0Goc

Thank you!

Hello Bo,

Please use our page builder, tagDiv Composer, where you can find more blocks which offer you more flexibility, please check these articles:
-> https://forum.tagdiv.com/flex-block-settings-guide/
-> https://forum.tagdiv.com/big-grid-flex-settings/
Also, now is a conflict between tagDiv Composer/tagDiv Cloud Template and WP Bakery which is why I recommend you to shift from WPBakery to tagDiv Composer because WPBakery is an old builder plugin => https://i.imgur.com/O4CA0y0.png -> https://i.imgur.com/bFnzNtQ.png -> https://i.imgur.com/mv8AhFU.png -> https://i.imgur.com/IMyLYiY.png

Thank you!

Hello,

The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for pages, posts, categories, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/
So, if you want to have the image info box on the posts, you need to deactivate the mobile theme plugin.
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!

Hello,

You need to enable the thumbnails for those blocks from Theme Panel -> Block Settings -> Thumbs on modules/blocks => https://www.screencast.com/t/bOpWqaggST
You can find more information about what thumbs are used on each block here => https://forum.tagdiv.com/theme-thumbs/

Thank you!

Hello,

Please check the console when you try to save the changes made with tagDiv Composer maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

Hello,

If you have a pro prebuilt website, then you can create a sidebar with tagDiv Composer, like in this video https://www.youtube.com/watch?v=fa7GenCHcBU you can create a different sidebar on each page.
Also, if you want to create a sidebar from the widget, please make sure you have tagDiv Standard Pack activate ( from version 10.4, this plugin is no longer required because the new demos are using cloud templates)

Thank you!

Hi @mkza,

I checked and the link works correctly https://www.screencast.com/t/5ivjorsmx7, please make sure you are logged in to the forum while accessing the link.

Thank you!

Hello,

Thank you for this custom code, I’m sure it will help users who will encounter this problem.

Have a nice day!

Hello,

Please do a test without the cache plugin and see if the problem persists.
if it doesn’t persist, it means that some extra settings need to be made in wp rocket, but I don’t know exactly how this plugin works, because it is untested with our theme.

Thank you!

Hi,

The Envato license specifies that each code can be used on a single end product
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/faq
So a testing environment or local private install will not be a violation of the terms.

Thank you!