Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!

Hello,

A solution could be to let the login page in Opt-in Builder like it was before, and set the page in a modal popup, and set the modal on the header https://i.imgur.com/pW11p13.png -> https://forum.tagdiv.com/modal-popup/

Thank you!

Hi,

I checked the website on my phone and it works well -> https://we.tl/t-dcZPeHbqJ0
Do you use an iPhone? Did you configure the cache plugin like in our guide: https://forum.tagdiv.com/cache-plugin-install-and-configure/? I think the issue could be because you have more YouTube videos. Can you please delete them and check afterward? You can also use the WP Rocket plugin.

Thank you!

Hello,

To detect the device type, you need to use APO https://developers.cloudflare.com/automatic-platform-optimization/reference/cache-device-type/.

Thank you!

Hi,

Please check this guide https://aws.amazon.com/what-is/smtp/#:~:text=While%20the%20mail%20server%20handles,as%20an%20outgoing%20email%20server.

Thank you!

Hi,

Are the icons not displayed when you’re not in editing mode? This is strange. I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin access and include the link to the topic in the email?

Thank you!

Hello,

You can use the license on the website, please activate the theme with it -> https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Hi,

Ok, please let me know if you have solved it.

Have a great day!

Hi,

Then, you need to disable the mobile theme plugin.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

The screenshot is not working.
Please let me know what template you use, a cloud or standard template.
Do you have created a mobile page? You must convert the header and footer -> https://www.screencast.com/t/HrjOBNayd to be able to edit with tagdiv Composer. Please check this video https://www.youtube.com/watch?v=SpGkOnJeNZY

Thank you!

Hello,

1. The screenshot is not working.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
2. When the mobile theme plugin is used, you need to set for pages the page content in the mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png. also, there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png. This option appears in the Gutenberg editor. After you disable the mobile theme on the page, you can use the responsive version.
Using our theme, you can choose from 3 mobile versions
-> mobile responsive => https://www.screencast.com/t/oJ2ShOp47
-> mobile theme plugin => https://forum.tagdiv.com/the-mobile-theme/
-> mobile page => https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/ The option that you need to use.
Suppose you created the mobile pages with tagDiv Composer. In that case, when you install the Mobile Theme plugin, your pages will be overwritten by the plugin (the mobile theme comes with its templates for page, post, category, etc, so your current templates from the desktop theme will get converted to the mobile theme layout, the page content is made without builders in mobile editor => https://www.screencast.com/t/xbgZG8kH also, the options that are provided to edit the mobile theme version are limited (this keeps the things simple)).
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY.
So, the mobile responsive is what you see when that you select the viewport on phone => https://www.screencast.com/t/matV17hH, so some settings may apply for each viewport(where is the border blue), and others are not(where the border is black).
The mobile page has the mobile templates from Cloud Library => https://www.screencast.com/t/YCcZ8rL8
The Mobile responsive version of the theme and the mobile page editor can be edit with tagDiv Composer, the mobile theme plugin cannot.
For example, you can have the mobile theme plugin activated and use the mobile page/mobile responsive version for the homepage/pages, but for the categories pages/404 page, you can’t use the mobile page/mobile responsive version if you have the mobile theme plugin activated.
So, if you want to design the pages with tagDiv Composer, you can use the mobile page or mobile responsive version.

Thank you!

Hello,

So do you want to use membership plans, or do you want to show only the price? You can use the pricing table element then -> https://i.imgur.com/MExuKmk.jpeg

Thank you!

Hi,

Ok, this situation appears because the wpeditor.php does not have permission to edit – https://i.imgur.com/mlzcMW4.png, so please ask if this is added to the Whitelist. Did you check the previous to see exactly the error in console? you can inspect them by right-clicking -> inspect -> console -> select the error in the tab network -> preview, and you can see the cause https://i.imgur.com/e0BxSny.png

Thank you!

Hi,

When the mobile theme plugin is used, you need to set for pages the page content in the mobile editor using only the options from that editor – https://i.imgur.com/p8EqE1b.png. also, there is an option to disable the mobile theme from a page/post – https://i.imgur.com/d3kTBRf.png. This option appears in the Gutenberg editor. After you disable the mobile theme on the page, you can assign the mobile page.
Please check this topic where I explained each mobile version -> https://forum.tagdiv.com/topic/mobile-version-not-working-properly-2/

Thank you!

Hello,

This is the code .td_module_wrap:hover .entry-title a
{
color: blue;
}
.td_module_wrap .td-module-title a
{
color: red;
}

Set the code in Theme Panel – Custom code – custom CSS.

Thank you!

Hi,

Please use a flex block to have the option to set full size.

Thank you!

Hello,

Yes, you need to use custom CSS code.

Thank you!

Hello,

Please let me know what you mean by “the option to change the colors of the content titles in the blocks has disappeared.”
You can style it with composer https://i.imgur.com/nGyF3oV.jpeg and after set the accent color https://i.imgur.com/dNUgm47.jpeg

Thank you!

Hello,

Please let me know what PHP version you have. We would also like to take a look, so please email us at contact@tagdiv.com and provide the wp-admin and cPanel access.

Thank you!

Hello,

Please let me know what block you use. You can use a flex block and set the full size of the image -> https://i.imgur.com/jsByEX3.jpeg

Thank you!

Hi,

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here

Thank you!

Hi,

A solution could be to use the unique article option, follow this guide: https://forum.tagdiv.com/unique-articles/
This option automatically removes duplicate posts from the page.

Thank you!

Hello,

To increase page speed, I recommend checking which thumbnails you are using on your blocks. You might want to avoid having all of them enabled and optimize and regenerate images. You can use the EWWW Image Optimizer for image optimization and the OMGF plugin for fonts. Additionally, you can use the WP Rocket plugin.

here are many optimization guides provided by our users here in the forum, some made by us; you could check some of them
– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/how-to-make-the-site-faster/
– https://forum.tagdiv.com/topic/high-number-of-ajax-request/
– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/
– https://www.andraware.com/wp-rocket-for-newspaper-theme/
– https://forum.tagdiv.com/topic/page-speed-guide-for-2023-beginners-and-advanced/
– https://forum.tagdiv.com/topic/newspaper-theme-speedify-your-website/
– https://forum.tagdiv.com/topic/tutorial-chriss-custom-optimizations-for-functions-php-etc/
– https://forum.tagdiv.com/cloudflare-cdn/
– https://forum.tagdiv.com/topic/theme-causing-high-cpu-usage-2/
– https://forum.tagdiv.com/topic/sql-querys-high-cpu/
– https://forum.tagdiv.com/topic/newspaper-theme-slow-to-respond/
– https://premium.wpmudev.org/blog/optimizing-your-wordpress-database-a-complete-guide/
– https://underconstructionpage.com/optimize-wordpress-database/
– https://crunchify.com/better-optimize-wordpress-database-all-in-one-guide/

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great day!