Hello,

I’m glad you solved it.

Have a great day!

Hi,

You can edit with the tagdiv Composer to edit the font size -> https://i.imgur.com/ndSumPI.png -> https://i.imgur.com/aEVJ25u.jpeg
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here

Thank you!

Hello,

Did you use the WPML plugin? Did you assign a cloud template to a category after you deleted it?

Thank you!

Hi,

Our system allows a license to be assigned to a maximum of 2 sites at the same time (we considered that most sites will need a test site), once this number is reached, it is locked for a period of time to be able to unassign the license from the website. In this way, users who used to create sites on the treadmill can no longer do so and are forced to use the theme according to the envato terms.
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular
In cases like yours, what you need to do is to contact us via email at contact@tagdiv.com, provide the license key and let us know the domain that you need to assign the license. Our team from email will let you know what needs to be done further. Also, please include this link in the email to be quickly identified.

Thank you!

Hello,

If you want to add online the icons and the links, you can use the element social icons, where you can add the custom icons -> https://i.imgur.com/nOBMDFe.png
You can add the svg in the manager -> https://forum.tagdiv.com/tagdiv-composer-website-manager/
Please make sure that you added the entire link to the social icons and the links contain the https://www.

Thank you!

Hi,

I’m glad that you found the culprit plugin.

Have a great day!

Hello,

Is this post a draft > https://libertylens.news/articles/constitution/2024/10/19/why-im-suing-lancaster-county-officials/, if yes, I can not see it.
Also, you can delete the category in the single post template with right-click, edit the template and delete the element.

Thank you!

Hello,

Please disable the cache plugin; I think that there is a setting that interferes.

Thank you!

Hello,

Please let me know what you want to add to the child theme; maybe it is not necessary especially if you use cloud templates https://forum.tagdiv.com/the-child-theme-support-tutorial/

Thank you!

Hi,

Please try to edit the page with tagdiv Composer, and add the block after the social counter https://i.imgur.com/jQDrlIp.png

Thank you!

Hi,

Please tell me where it only appears on one page or the entire site. Did you add any code or elements from another plugin?
Please follow the steps from this topic https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/ if you have a child theme; please use the main theme.
You can try to revert an old revision on a page/template -> https://www.wpbeginner.com/beginners-guide/complete-guide-to-wordpress-post-revisions/

Thank you!

Hi,

Usually, the color and image are set on the row, so please edit with tagDiv Composer and select the row and go in the tab CSS, and there you can add/remove it https://i.imgur.com/svyHb9d.jpeg -> https://forum.tagdiv.com/topic/background-color-of-the-main-menu-be-changed/

Thank you!

Hi,

Usually, this happens with cache plugins. If the cache plugin does not have mobile support then the mobile version can be delivered instead.
The solution would be to use the recommended WP Super Cache plugin instead and activate these settings (especially the mobile device support): https://forum.tagdiv.com/cache-plugin-install-and-configure/
Also, you can check this https://i.imgur.com/Es7nHNh.png
Also, this issue can be caused by some options that you have configured for the plugin can cause the issue.
Also, please deactivate the AMP plugin -> https://developer.bigcommerce.com/docs/storefront/wordpress/platform-integration/enabling-amp

Thank you!

Hello,

Did you connect the Facebook and Instagram in the Theme Panel -> Social/APIS -> https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/ -> https://forum.tagdiv.com/instagram-widget/ ?

Thank you!

Hello,

Please check here what page you have set like homepage https://i.imgur.com/lPjb7EO.png

Thank you!

Hello,

All about Newsletter is here: https://forum.tagdiv.com/the-newsletter-plugin/ -> https://imgur.com/MaowNUz

Thank you!

Hello,

Yes, you can set yourself the requirements. Please check our guide https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hi,

Ok, please send an email to contact@tagdiv.com and provide access there.

Thank you!

Hi,

Please provide the link to your website when you try to the page.

Thank you!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great weekend!

Hi,

Don’t hesitate to contact us if you have other questions.

Have a great weekend!

Hello,

You need to update the plugin manually.

Have a great weekend!

Hello,

Please provide some screenshots of where you have this issue so we can help you.

Thank you!

Hello,

You can create a module template https://forum.tagdiv.com/modules-builder-newspaper-theme/ or import one and customize it https://cloud.tagdiv.com/#/load/Module and use Flex Block Builder to display it https://forum.tagdiv.com/flex-block-builder-flex-loop-builder/

Thank you!

Hello,

Please let me know what language you use as a default on the website. You need to change this date format and set your format https://i.imgur.com/7c8Hs0y.png -> https://wordpress.org/documentation/article/customize-date-and-time-format/
Also, if you can not solve it, please provide screenshots.

Thank you!