Hello,

You can change the color for category template 7, using this custom code => https://www.screencast.com/t/TxFpyF4sowT3

.td-grid-style-1 .td-post-category {
background-color: rgba(255, 0, 0, 0.7);
}

The hover color is the accent color from Theme Panel -> Theme Colors -> General => https://www.screencast.com/t/IYIBnEc4s4I
This code needs to be set in Theme Panel> Custom code> Custom CSS.
If you used cloud templates then you could set color with tagDiv Composer.

Thank you!

Hello,

Unfortunately, at the moment using the mobile theme plugin, you can’t edit the settings on the blocks.
You can do that using a mobile responsive version or mobile page.

Thank you for your understanding!

Hello, @adrianliem,

Can you send me the link to your website?
Please do these steps
1. disable all tagDiv plugins
2. uninstall all tagDiv plugins
3. clear cache (if cache plugin exists)
4. re-install all tagDiv plugins again from Newspaper plugins => https://www.screencast.com/t/WLy01lbc
5. activate all tagDiv plugins
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Hello,

You can request a refund here: https://themeforest.net/refund_requests/new and we will approve it as soon as possible and Envato will refund your money.

Thank you!

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.
If this is not what you mean, please provide some screenshots and more details.

Thank you!

Hello,

The new versions are for WordPress v5.7.1 and for Newspaper theme v10.4.
From the information provided it appears that the error occurs in wp-content/plugins/js_composer/ that is WP Bakery.
So, this error needs to be fixed by the authors of the plugin WP Bakery.
Also, what version of PHP are you using?

Thank you!

Hello, @barbaut,

We need to take a look, so please make a full backup to all files and the database and contact us via email at contact@tagdiv.com.
Provide: wp-admin URL and cPanel URL and credentials and let us know about this problem in email.

Thank you!

Hello,

Please try to do the steps using only tagDiv plugins and see if the problem persists, because is possible to have a plugin conflict.
Also, if you use the WPBakery for pages, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not both).

Thank you!

Hello,

I just checked your website and the images appear https://www.screencast.com/t/ksVQBgoB
Did you manage to solve the problem?

Thank you!

Hello,

Please make sure you have the tagDiv Standard Pack plugin activated, also clear your cache.

Let me know the results!

Thank you!

Hello,

I’m glad it was helpful.
If you have questions regarding our theme, just let us know!

Have a nice day!

Hello,

I’m glad that you manage the situation!
The social counter for LinkedIn is on the list of requests.

Thank you!

Hello,

@ezmanix,
I have already answered the topics created for these issues, please check them.

@antonio0000x, please make sure you have the tagDiv Standard Pack plugin activate.
Also, you can check the topics created by ezmanix about those problems.

Thank you!

Hi,

If you use a standard template from the tagDiv Standard Pack plugin for categories, and not appear in Theme Panel, please make sure this plugin is activated.
In the new update, this plugin is no longer required because the new demos are using cloud templates.
Standard Pack is used only for default templates and not for cloud/PRO templates. In your case, if you want to use standard templates, then you can install the Standard Pack plugin.

Thank you!

Hello,

For this please make sure you have the tagDiv Standard Pack plugin activate.

Thank you!

Hello,

Please provide a link to your website to investigate the problem, also, please check if you don’t have a plugin conflict, it can cause this problem.

Thank you!

Hello,

I’m sorry, I don’t understand exactly what widget you mean. Can you give an example?
If you referring to this https://www.screencast.com/t/ocg5OT5vc, you can enable it from Theme Panel -> Post Settings => https://www.screencast.com/t/l1xInoC58
Also, please make sure you have the tagDiv Standard Pack plugin activate.

Thank you!

Hi,

I already replied in your own topic: https://forum.tagdiv.com/topic/footer-template-editor-cannot-activate-the-tagdiv-composer/
Please do not create another topic with the same issue.

Thank you!

Hello,

The footer templates do not have the button to be edited with tagDiv Composer in the backend. Please check this guide:https://forum.tagdiv.com/footer-templates/
If you a Pro Prebuilt Website you can edit with tagDiv Composer the footer template can be edited only from the frontend if it is assigned, edit a page/post template with tagDiv Composer and go down to the footer. => https://www.screencast.com/t/rpfNhfyrF
Also, if you have a standard footer template https://www.screencast.com/t/ND7OiqEpPFK ->https://www.screencast.com/t/Z5ZdVYY4wAuP then you need to make changes in Theme Panel -> Footer.
So, please check what type of footer you have assigned or you can send me a link to your website to investigate the problem.

Thank you!

Hello,

Can you take screenshots or a step-by-step video of how you did the implementations?

Thank you!

Hello,

For images please make sure you have enabled this option from Theme Panel -> Post Settings -> Featured images => https://www.screencast.com/t/BIDW11v0
Also, please check if you have the thumbs enable from Theme Panel -> Block Settings => https://www.screencast.com/t/W7mJQNv3
Also, please do a test using only tagDiv plugins on a staging website, because there is a possibility, to be a plugin conflict, and see if the problem persists.
Also, I checked your website and seems to work well https://www.screencast.com/t/pUgkzJCf79J

Thank you!

Hello,

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.

Thank you!

Hello,

Unfortunately, in our theme, you can add only one URL there.

Thank you for your understanding!

Hello,

If you use a Single Post Template, you can delete the title of the post edit with tagDiv Composer and with right-click you can delete it => https://www.screencast.com/t/pQaeyeBayQ
If you use Standard Post Template, then you need to use a custom code CSS =>

.td-post-title
{
display:none!important;
}

This code needs to be set in Theme Panel> Custom code> Custom CSS.

Hope this helps you!

Thank you!

Hello,

We recommend using the Official AMP for Wp from our theme => https://forum.tagdiv.com/tagdiv-amp-plugin-tutorial/ Also, please update the WordPress 5.7.1 and see if the problem persists.
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again

Thank you!