Hi

Thanks @Chris!!

@yash3339 I’ve checked your site and block 11 it’s displayed fine now: http://screencast.com/t/tt34EheXrmFx If you still have this issue please provide more details about it and a specific link so we can inspect it closer.

Thanks!

Hi @debarup

We released a new update which include a new version of Social Counter plugin which it’s tested and works fine. Try to update the theme at the latest version available on themeforest: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and also update the Social Counter plugin from /plugins folder. Here you can check our documentation regarding plugin’s usage: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/

Hope this help.
Thanks!

Hi

Thanks @Chris for your suggestions!

@debarup try to remove the indicated code like here: http://screencast.com/t/L1q3fXtrC The code should remain like this: http://screencast.com/t/4q7hEMVnO

Hope this help.
Thanks!

Hi

Please make sure that you’re using the updated version of Social Counter plugin, V 3.1. Also check our documentation for more details regarding the plugin’s usage: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/ clear all caches and test again.

Thanks!

Hi

You can change the columns number by changing this numbers: http://screencast.com/t/SsdHVMOh – http://screencast.com/t/iKqcxD3iY Note that this modification will affect all modules which use the columns layout. Also you can create a custom function only for that module, using the same implementation. Also you may need some style customizations such that the items to be displayed fine on three columns layout.
Note that this is a complex task which require good coding skills and if you’re not aware by the steps you need to take in this regard please consider hiring a freelancer from sites like http://studio.envato.com/ to do it for you.

Thanks!

Hi

I’ve test the sticky menu on my side with the latest theme version and works fine: http://screencast.com/t/PeJaHz4QSKL It could be a cache plugin so you can try to empty all caches and test again.

Thanks!

Hi

You can achieve that by adding this line of code in the file corresponding with the post template used: http://screencast.com/t/5QRir3buq6FT – http://screencast.com/t/Q8ojlloWOv

Let me know how it goes.
Thanks!

Hi

In order to identify the ideal/average size you need to figure out which is the largest container that will display that particular image and upload an image bigger than that container. Then there is the post template to consider. If you use post templates with big image backgrounds, then your uploaded image has to be bigger. You need to asses your website’s layout (posts and block elements) and come up with an average image size that will work on smaller containers but also keep good quality on bigger ones.
You can read more about thumbs and featured images here: https://forum.tagdiv.com/theme-thumbs/ – https://forum.tagdiv.com/featured-image/ – https://forum.tagdiv.com/thumbnails-vs-featured-image-size/

Hope this help.
Thanks!

Hi

You can achieve that via css like in this example:

.td_module_10 .td-excerpt{
opacity:0;
}
.td_module_10:hover .td-excerpt{
opacity:1;
}

Thanks!

Hi

I’ve test this on my side and couldn’t recreate this issue. Please send an email at contact@tagdiv.com with your login credentials so we can take a closer look at this issue. Also provide a link to this topic as well so we know who you are and what the problem is.

Thanks!

Hi

You can use the do_shortcode function in the files corresponding with the post/page template that you’re using: http://screencast.com/t/gzwZfuAHz

echo do_shortcode('your shortcode ad');

To get the shortcode add an ad box into a blank page then switch in backend editor copy and paste this code: http://screencast.com/t/Kcqsjk9C7xbU inside do_shortcode function.

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

If you update the theme from one version to another then you can use the patch provide within theme files, the patch contains just the modified files and can be used only if you update the theme from one version to another. For example if you’re using now V2.3.1 of the theme you can use the patch to update at 2.3.2 by replacing all modified files.

Hope this help.
Thanks!

• This reply was modified 10 years by Andrei L..
• This reply was modified 10 years by Andrei L..

Hi

You can disable the comments for a specific post from WordPress post editor: http://screencast.com/t/7ERqOZtAbMwV
To have the comments available for custom post types you have to declare this in your code. I’ve found here some useful information in this regard, it may help: http://wpsites.net/web-design/add-support-for-comments-on-single-custom-post-type-pages/

Thanks!

Hi

You can use this css in theme panel > custom css: http://screencast.com/t/wTlfijq6

.eng_ww_title {
margin: 0px 0px 5px 0px;
border-bottom: 2px solid #ffed41;
}
.eng_ww_ttl_span1 {
display: inline-block!important;
padding: 5px 5px!important;
background-color: #ffed41!important;
color: #000!important;
}

This is not a widget from the theme and if you want a different implementation for it my advice is to look for a developer to help you with this as we cannot offer any type of custom work for the moment.

Thanks!

Hi

Please make sure that you have it enabled from screen options otherwise won’t appear: http://screencast.com/t/K4Rxg6Ov

Let me know how it goes!
Thanks!

Hi

For the condition you’re using in_category function which check if a post belongs or not to a specified category. To check if a category page it’s displayed you have to use is_category. Try the code below in functions.php it should work fine:

add_action('wp_head', 'custom_change_posts_order');
function custom_change_posts_order() {
	global $query_string;
	if (is_category(array(10,11,12,13,14,15,34,35,36))) {
		$posts = query_posts( $query_string . '&orderby=date&order=asc' );
	}
}

Thanks!

• This reply was modified 10 years by Andrei L..

Hi

You can edit the news ticker from Visual Composer pagebuilder: http://screencast.com/t/uvtdzl72Luo

Thanks!

Hi

I’ve checked your site and didn’t found anything on it: http://screencast.com/t/tciFoFZr9Oz Try to deactivate all plugins except Visual Composer, clear all caches and test again. If the problem persist you can try to make a new clean WP install, then install the theme and the Visual Composer plugin according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ – https://forum.tagdiv.com/newsmag-how-to-update-visual-composer-plugin/ then test again.

Let us know how it goes.
Thanks!

Hi

Try this css in theme panel > custom code > custom css: http://screencast.com/t/2N4ev4JPXJ5

.issuuembed.issuu-isrendered{
width: 100%!important;
}

Thanks!

Hi

I’ve found some useful information in this regard here, it may help: https://www.nginx.com/resources/wiki/start/topics/examples/phpfcgi/ http://www.rackspace.com/knowledge_center/article/installing-nginx-and-php-fpm

Thanks!

Hi

Please check the WordPress documentation regarding users roles and capabilities because not every user have the capability to write or publish a post: https://codex.wordpress.org/Roles_and_Capabilities
If this is not what you mean please provide more details about your issue so I can inspect it closer.

Thanks!

Hi

I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can try this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) if you have access to it or if not please contact your hosting provider.

Hope this help.
Thanks

Hi

Please make sure that you made the update according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ Also try do deactivate all plugins except Visual Composer, clear all caches, purge cdn files and test again.

Let us know how it goes.
Thanks!

Hi

@teodormiu sorry for the delay and @Chris thanks for your help!

1. You can hide the featured image from post content by disabling it from theme panel > post settings > featured image: http://screencast.com/t/iXwnJWSHs8 The image will be displayed only in thumbnails not in post content.
2. You can set the title length from theme panel > excerpts for each module that you’re using on the page: http://screencast.com/t/SgQgzb4obiK

Regarding the author issues please check the WordPress documentation regarding users roles and capabilities because not every user have the same capabilities: https://codex.wordpress.org/Roles_and_Capabilities Foe example a contributor user cannot publish a post.
I am not sure why you don’t have the user option available because usually should be there: http://screencast.com/t/N5s00IQ5AgWp Try to deactivate all plugins except Visual Composer, just to be sure thet there is no conflict with some other plugin, clear all caches and test agtain.

Let me know how it goes.
Thanks!

Hi

I am not sure what you mean, please provide more specific details about this so I can provide a proper answer.

Thanks!