Hi

The zoom effect works fine on my side with google chrome or Firefox browsers. If yous still have this issue try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re suing then test the site again. Also make sure that you update the theme according with our documentation.

Thanks!

Hi

our theme supports only Standard and Video post formats: http://screencast.com/t/rvSQm2C2C You can add gallery format by editing td_wp_booster_functions.php file like here: http://screencast.com/t/fqapobMSK0s – http://screencast.com/t/qRMIv1YP5

Thanks!

Hi

I am not really sure what you’re trying to do so please provide more specific details about the desired result, also a screen in this regard would be helpful.
We will inspect it and get back to you as soon as possible.
Thanks!

Hi

All icons available with Font Awesome plugin can be found at the link indicated in your message. If you need other icons more likely it’s required a custom font to support them.
Thanks!

Hi

Note that it may take a while until this change will be visible. Google need to crawl your site again and only after will remove the date from snippet.
Thanks!

Hi

Unfortunately the theme don’t have an option to sort custom post types by tags or other similar filters, you can only select the desired post type and it will be displayed in that block. A solution would be to use post id filter and insert in that filed only the ids for those custom posts that you want to display.

Thanks!

Hi

This issue may occur because of W3 Total Cache plugin which if is not properly configured can take a huge amount of RAM. You can try to enable only page cache from plugins options and deactivate the other options. You can also try WP Super Cache plugin and check if the issue is still there: https://forum.tagdiv.com/cache-plugin-install-and-configure/ If the issue is still there try also to increase the wp-memory limit: https://wordimpress.com/how-to-easily-increase-wordpress-and-phps-memory-limit/

Hope this helps!
Thanks!

HI

You can try this css as a temporary fix, it will add a background when the menu goes on two columns:
http://screencast.com/t/Km1ZxcScAf

@media(min-width: 768px) and (max-width: 1210px){
.sf-menu {
background-color: #4db2ec !important
}
}

Thanks!

Hi

The ads for mobile theme can be added in theme panel > mobile theme > mobile ads: http://screencast.com/t/jJ40skymRo The top menu was not intent to be displayed on mobile devices and you will need some customization in theme’s code to achieve a similar rezult.

Thanks!

Hi

Theme’s settings are stored in database and they shouldn’t be deleted after the panel is saved. Please make sure that the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/ and also try to deactivate all plugins except Visual Composer, clear all caches then test the site again.

Let us know ho it goes.
Thanks!

Hi

I’ve checked a few posts from your site an both mobile and desktop devices and the featured image is properly displayed: http://screencast.com/t/TVqrFaVP0vv – http://screencast.com/t/7CEwDwTTt4K If yous till have this issue try to clear all caches, purge the cdn files if you’re using then test the site again.

If the problem persist please provide a link where we can inspect it closer and we will get back to you as soon as possible.
Thanks!

HI

@hermesaajr yes it could be a issue caused by cache so try to deactivate the varnish cache from the server then test the site again.
Thanks!

Hi @timventura

Try this css in theme panel > custom code > custom css: http://screencast.com/t/oTCG0ONHF

.td-scroll-up-visible{
display: none;
}

Thanks!

Hi

We can’t provide a solution for the moment but I’ve added this on our todo list and theme’s developers will consider it for future updates. However I can’t promise anything regarding implementation as we have a very long list with feature requests and we have to take them one by one.

Thanks!

Hi

Thanks for reporting this, we will do further investigation and if is needed the code from Speed Booster plugin will be updated.

Thanks!

HI

The theme don’t add any empty spaces after images but the issue occur because we set a display: block for p elements from post contemn. You can change the display but this may affect other elements from post content.

Us this code to change the display for p paragraphs:

.td-post-content p{
display: inline-block;
}

Thanks!

Hi

You can set the sidebar for attachment page from theme panel > template settings: http://screencast.com/t/5Gne8k0qJo

Thanks!

Hi

I’ve replied you here: https://forum.tagdiv.com/topic/reading-time-counter/#post-139382
Thanks!

Hi @Metric

@Metric I am not aware of plugin’s functionality and I can’t provide a solution for the moment. As a hint you can use a new span element and with a bit of css the output will be properly centered. Here is a basic example:

<span class=”reading-time”>
<?php //plugin’s shortcode goes here ?>
</span>

You can use browser inspector to identify the required selectors: https://forum.tagdiv.com/create-custom-code-using-the-browsers-inspector/

The css which generate that icons can be found below:

.td-icon-views:before {
content: '\e805';
}

To add the reading time on modules you need to edit the file corresponding with each module and paste your custom code there: http://screencast.com/t/bu9C6YQoQhP
Note that We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

HI

To change the current implementation for breadcrumbs you will need dome customizations in theme’s core files. The method which generate breadcrumbs for custom taxonomy is located in td_page_generator file: http://screencast.com/t/NVyWINpL1
This task requires some codeing skills and also changes in theme’s code in order to be completed. We can’t offer customization services at the moment so if you still need guidance on this or you’re not aware of the steps you need to take in this regard please consider hiring a developer or a freelancer to do this for you.

Thanks!

Hi

1. Try tis css in theme panek > custom code> custom css:

.td-main-page-wrap{
overflow: hidden;
}

2. I’ve checked your site and noticed that the second registration link is added as a menu item in top menu: http://screencast.com/t/PHFgkdl2Pkso Try to edit your menu under Appearance > Menus and remove this item: http://screencast.com/t/HFyWIDr8p

Thanks!

Hi @Savas

WordPress don’t have an option to upload avatar images by default, you will have to use either gravatar service: https://en.gravatar.com/ or a plugin like Wp User Avatar.

Thanks!

Hi

I’ve checked your site and mobile menu works fine now: http://screencast.com/t/t4opXnZLHmQN If you still have this issue try to clear all caches, purge the cdn files if you’re using then test the site again.

Let us know ho it goes.
Thanks!

HI

The theme is carefully tested and there are no malicious codes or files in its patch. Also envato check each new version before approval. Try to download a fresh copy from themeforest, deactivate all plugins, except Visual Composer, then try to update the theme again following our documentation. We recommend to make the update via FTP as it’s the best way of doing a clean update: https://forum.tagdiv.com/install-via-ftp/

Let us know how it goes.
Thanks!

Hi

The site won’t be slowed down to much by a 300px image, so you can use it without any restrictions. However depends by the header style used if your logo will be displayed at 300px or not. Some header style won’t display a logo higher then 272px.

Thanks!