Hi

This issues are usually caused by cache. Try to clear all caches, including browser’s cache, after you publish a new post then test the site again. I’ve also noticed that you’re suing W3 Total Cache as a cache plugin. This is not a tested plugin with our theme and for cache we recommend WP Super Cache: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Thanks!

Hi

Please provide your site url so we can have a closer look and get back to you with a more accurate answer.
Thanks!

Hi

Please make sure that your server meets the requirements indicated in our documentation: https://forum.tagdiv.com/requirements-for-newspaper/ and also check if the parameters from system status have the values indicated here: https://forum.tagdiv.com/system-status-parameters-guide/
Try also to update the theme at V 7.3 which is available on themeforest then update Visual Composer plugin at V 4.12, this version is included in theme’s path.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com and give us wp-admin and ftp access so we can further inspect this issue. We will have a look to it in shortest time possible and get back to you with an answer.

Thanks!

HI

I am not sure why this happens on tour site as I can’t duplicate the situation on my end. You can address us via email at contact@tagdiv.com and give us wp-admin to your site so we can have a closer look. Also create a test page were we can inspect this issue.

Thanks!

Hi

I’ve replied you via email.
Thanks!

Hi

I am not sure why this happened but you can try to deactivate all plugins clear all caches then try to update the theme and Visual Composer again as it is indicated in our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If you use child theme deactivate it during the update process.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

I’ve checked the site again and noticed that you’re using child theme. Try also to deactivate the child theme as it may cause some issues, also remove any css/js minifications then try again.
If you still can’t manage to solve this try to setup a new wp-install on a sub-domain following this configuration:
– WordPress V 4.4.3
– Newspaper theme V 7.3
– Visual Composer V 4.12
Do a few tests with this configuration and check how it goes.
Thanks!

Hi

You can remove these posts: http://screencast.com/t/J2ryN4azu by changing the page template used to default one: http://screencast.com/t/RYAPnG84

I still can’t duplicate this issue on my side so please address us via email at contact@tagDiv.com and give us wp-admin so we can make some more tests and maybe we can help.
Thanks!

HI

1. Try this css in theme panel > custom code > custom css to hide social icons from mobile menu: http://screencast.com/t/rd8nCpK0fM

.td-menu-socials {
display: none;
}

2. The current menu was designed to go over the entire screen and to change this are required some changes in menu’s structure. This is a complex task which involve lots of customizations and unfortunately I can’t provide a solution for the moment. If you really need this and you’re not aware of the steps you need to take in this regard my advice is to k=look for someone who can help you with implementation or hire a freelancer to do it for you as we can’t offer custom work at the moment.

3. The colors for mobile min can be changed from theme panel > theme colors: http://screencast.com/t/CmZfdVcrPB

4. You can make a add a new menu for mobile only editing theme’s code as follows:
– edit td_menu.php and add this line of code here: http://screencast.com/t/Rf59isOchm
'custom-menu' => 'Custom menu for mobiles'
– edit menu-mobile.php and add thei code here: http://screencast.com/t/ybU3TZ4yLhvu
wp_nav_menu(array(
'theme_location' => 'custom-menu',
'menu_class'=> 'td-mobile-main-menu',
'fallback_cb' => 'td_wp_no_mobile_menu',
'link_after' => '',
'walker' => new td_walker_mobile_menu()
));
– go to Appearance > Menu and create a new menu, then assign it this location: http://screencast.com/t/8FQyVVnec3i The result should be like here: http://screencast.com/t/DqZniIQXAc

Hope this helps.
Thanks!

HI

The files from wp-booster folder cannot be overwritten from child theme at the moment, sorry. For more details about child theme support with Newsmag theme please check this link: https://forum.tagdiv.com/newsmag-child-theme-support/

Thanks!

Hi

I’ve checked French translation with V 3.1 of Newsmag theme and works fine on my end: http://screencast.com/t/ucLGrXmQgjVi
Try to deactivate all plugins except Visual Composer, clear all caches, purge cdn files if you’re using then test the site again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

HI

It’s a good practice to carefully test each new installed plugin and make sure that won’t affect site’s functionality. Our theme is tested only with these plugins: http://screencast.com/t/P8qdYcbVkxZ and any aditionl plugin y create issues. Also it’s not recommend to keep two copies of the theme in your wp-install, it may create conflicts in some cases.

Thanks!

Hi

Try to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also try to contact your host provider and ask him if gd-library it’s enabled on your server.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

HI

Please make sure that the ad-code is correct, also try to deactivate all plugins except Visual Composer, clear all caches then test again. If the problem persist check browser’s console while you’re saving the settings. If the settings cannot be saved there shroud be an 403 or 404 error which refers at admin-ajax.php file.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

Hi

Unfortunately we can’t offer custom work for the moment., sorry. We would gladly made this for you but we’re a small team and we work very hard at development fixes and support for our customers. You can look for a developer from sites like https://studio.envato.com/ to help you with this task.

Thanks for your understanding!

Hi

Try this css in theme panel > custom code > custom css to set a background image for header: http://screencast.com/t/AgKqYa2y

.td-header-row.td-header-header {
background-image: url("http://demo.tagdiv.com/newsmag/wp-content/uploads/2016/05/2-1-640x479.jpg");
}

You need to replace the current url with the one of the image that you want it as background for header.
Hope this helps.
thanks!

Hi

The theme have support for woocommerce plugin but to use it you will have to follow plugin’s documentation. Please cheek this link for more details ion this regard: https://docs.woocommerce.com/documentation/plugins/woocommerce/

Thanks!

Hi

Do you mean that changes made in theme panel are not applied on front end? This could be a cache issue so try to make some changes which involve custom css, change a color or a a font, clear all caches then test again.
Let me know how it goes and if you still can’r manage to solve this please provide more details about this issue and also your site url so i can have a closer look.

Thanks!

HI

Current theme’s version available on themeforest is V 7.3 so try to download the theme again and install it according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ Also trey to deactivate all plugins except Visual Composer, clear all caches then test the site again. Also make sure that you update Visual Composer at V 4.12 which is included in theme’s path: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/

Thanks!

Hi

I am not sure why this happens on your site but you can try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Thanks!

HI

I’ve made a tests with pingdom.com and this i the result: http://screencast.com/t/sohXiMBE
Thanks!

Hi

Try this css in theme panel > custom code > custom css to add a transparency effect for page contest: http://screencast.com/t/dZCLjg5B0EBw

.td-container {
background-color: rgba(255, 255, 255, 0.77);
}

Thanks!

HI

When the theme is first time installed on site is applied the default css from style.css When you make changes in theme panel a new css is automatically generated and override the code from style.css. The default option refers to the color/font set from style.css. You can change this only if you edit the entire css file but is more easy to do it from theme panel.

Thanks!

HI

Try this css in theme panel > custom code > custom css to remove the pagination: http://screencast.com/t/sQ32Lfvw3

.page-nav{
display: none;
}

I’ve checked your site several times but couldn’t find any issues wit homepage’s layout. Also I could’n find theme’s slide block on your homepage, do you refer at this element: http://screencast.com/t/2oHQk0oooKof
If you still have this issue please provide some screens when appears again or more details about how can we duplicate the situation on our end.

Thanks!

HI

There is no folder with all images for demos, sorry. When the demo is installed images are imported directly from our server.
Thanks!