Hello!

I’ve checked your website and I can’t see any issue. Which browser do you use? Please provide more information about your issue.
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @Atithya !

The email will be saved in the list when there is an email subscription. For the email subscription, there is no login form. But for a subscription with plans, they need to login first.

Thank you!

Hello!

We will reply to you via email. Please provide us access to your website via email.

Thank you!

Hello @mikolas!

Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Hello @Garageapan!

Our developers are aware of this new Woocommerce plugin update and will update those files.

Thank you for understanding!

Hello Matt!

Great. I’m glad that you found a workaround!

Thank you!

Hello!

I can see that you use mega menus: https://forum.tagdiv.com/mega-menu/ and ID pages as well. And another menu list here: https://app.screencast.com/JJk9eR5YGGONg that is standard for each item. You should let mega menus or to display the pages you’ve created: 1464,1459, but choose a menu to display there that should be different.

Thank you!

Hello @HamayonBaig!

If you can’t handle to delete them, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
– screenshots with the images you want to delete.

Thank you!

Hello!

Unfortunately, I can’t see your email. Please resend and include this link: https://forum.tagdiv.com/topic/remove-unload-unnecessary-fonts/

Thank you!

Hello @Ishola!

We can also have an author template that can be customized with the tagdiv Composer and the shortcodes takes automatically the information from users.
We recommend to use cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer which contains a lot of functions and features, please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
But you can also create a cloud page that display the list of authors, for example: https://app.screencast.com/ajQhCwNT8d75G

Thank you!

Hello!

Please include a link to this topic in order to identify you.

Thank you!

Hello @findbitter!

Our developers are aware of this new Woocommerce plugin update and will update those files.

Thank you for understanding!

Hello @HamayonBaig!

Check this thread: https://forum.tagdiv.com/topic/how-edit-slides-on-homepage/

Thank you!

Hello @Atithya !

Unfortunately, no.

Thank you!

Hello!

In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there, what exactly you need to achieve and your website link.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Hello @idove!

No. We did not tested this plugin with our theme.
Check this thread: https://forum.tagdiv.com/topic/is-there-a-function-to-implement-calendar-function-in-newspaper-theme/

Thank you!

Hello Mark!

I suggest you upload the images in your Media Library in full size (1920 px): https://prnt.sc/YzxtrT24bGKM
Check this guide: https://forum.tagdiv.com/featured-image-or-video/
Do you have the same settings?

Thank you!

Hello!

We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you

Thank you!

Hello John!

You can try to add any menu element like: https://app.screencast.com/jR4ywynnuZGTs
Make sure you use a cloud footer template.

Thank you!

Hello!

Yes. You can also “right-click on the row -> cut” and paste it after another row “right-click on the another row -> paste after”.
It will add a new simple row without any settings. You should set a background color and choose the right size as the previous row. Or you can also “right-click the previous row -> copy style”, “right-click on the newest row -> paste style”.
Please check out this video about how to create a website from scratch: https://www.youtube.com/watch?v=SoGQ0d5kIBg

Thank you!

Hello @HamayonBaig!

There are some CSS elements on the page: https://app.screencast.com/Itk4W10mQn27d
They can be seen when you edit the page with the tagdiv composer.

Thank you!

Hello @fespinal!

Oh, I get it now! I will add this issue into our investigation list!

Thank you for your feedback!

Hello!

Try to use a plugin for this, for example, the Members – Membership & User Role Editor Plugin.
I hope that helps you somehow!

Thank you!

Hello!

Check the post content or the column text. You should have somewhere an element like the one from the screenshot I provided to you.

Thank you!

Hello!

Why not? Can you please provide more information about your issue?

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!