Bettina Hello @GangaIndoage!
It could be a plugin conflict there. Try again with another plugin. Or let their support know about this issue.
Thank you!
Bettina Hello @ramkumar !
We can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello Rob!
You need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Bettina Hello @Ramkumar !
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello @rahuldasop !
Please let it be the default one. Anyway, it differs from case to case.
Thank you!
Bettina Hello @samnash68!
Please let me know in detail what exactly is not working. Did you check out the guide I provided above?
Thank you!
Bettina Hello @mongooz !
It seems I can’t check your website. It writes, “You don’t have permission to access this server.”
Thank you!
Bettina Hello @rahuldasop!
Click on “+” and you can see all your icons.
Thank you!
Bettina Bettina Hello @RahulDasOp!
You can enable more features for sharing from the theme panel settings -> Social/Apis -> Social Share -> scroll till you see these options: https://app.screencast.com/Ogf0bD2oBciEG
Thank you!
Bettina Hello @RahulDasOp!
If this is happening only sometimes, then it could be an issue with your caching tools.
Please check!
Thank you!
Bettina Bettina Hello @terrychanpuli!
Try to adjust it from here: https://app.screencast.com/H1wwlmJL6jR13
Thank you!
Bettina Bettina Hello @DUNKY59!
Check these guides: https://www.jezweb.info/how-to-create-a-blog-post-using-wordpress-gutenberg/ and https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Thank you!
Bettina Hello @ilouie!
You said that you use the second option, mobile pages. When you create a mobile page, you should assign it to your desktop page. Please check the guide and assign your mobile pages correctly.
If you can’t handle it, then I can try to help you. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello @ilouie!
If you assign the mobile page to your desktop page correctly, then it should display the mobile page created by you. Try to uninstall all the caching tools that you are using and check the results.
Thank you!
Bettina Hello!
This issue has been discussed already here: https://forum.tagdiv.com/topic/need-to-change-the-domain-and-activate-the-theme-to-another-one/
Thank you!
Bettina Bettina Hello @terrychanpuli!
It seems that the iframe has a fixed height. Try to modify it from the iframe code.
Thank you!
Bettina Hello @ilouie!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Thank you!
Bettina Hello!
Edit the article with the tagdiv Composer: https://app.screencast.com/GTqI4crALSSx5
Thank you!
Bettina Hello @dennisjpitocco!
1. You can use that option too, but you have a lot of code there. Place it before the code that is already there.
2. Yes. Clear all the cache.
Thank you!
Bettina Hello @joeyfatstat !
It could be a caching issue, a plugin conflict, or you did not set the mobile logo in the right place.
Thank you!
Bettina Hello!
Change the font from here: https://app.screencast.com/dZMcsWmDJcySd and the color from the accent color: https://app.screencast.com/F0abqUoA1QTdb
Thank you!
