Bettina Hello @thelansingjournal !
Please try to add a flex block instead of posts loop and see the changes.
Thank you!
Bettina Hello @astindia !
Already replied on your own topic; please check: https://forum.tagdiv.com/topic/defined-template-with-post-format-similar-we-have-for-categories-in-theme-panel/
Thank you!
Bettina Bettina Bettina Hello @astindia !
Yes, you can assign a different template manually for any post. Check this guide: https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
Thank you!
Bettina Hello!
I suggest you add an extra class on the flex block X: https://app.screencast.com/8ci8KfrPuxQgH
Add this code and adjust the height if it is necessary:
.flexclass .tds_module_loop_2 .td-module-meta-info{
height: 400px
}
.flexclass .tds_module_loop_2 .td-module-meta-info .td-read-more{
position: absolute;
bottom: 10px;
}
Thank you!
Bettina Hello Antonio!
If you add the code and press save settings in the theme panel, refresh and try to see the code again, and the code is not there, then please check this topic: https://forum.tagdiv.com/topic/theme-panel-settings-are-not-saving-2/.
Thank you!
Bettina Hello @kevrose!
I think you have a white background on the rows. We have some settings for the rows and different stretch sizes: https://app.screencast.com/IgVmc5sB7MefE
Also, we have a feature in the theme that can be used without a plugin: https://forum.tagdiv.com/background-ads/
You should set the content width on every row of your page.
Thank you!
Bettina Hello @Hector1 !
Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache. If the problem is still there, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
Bettina Hello @faridullah !
Please deactivate, delete, and reinstall the tagDiv mobile theme from Newspaper plugins and clear all cache. Check out this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Thank you!
Bettina Hello @sergey !
We received your email, and we will reply to you as soon as possible.
Please be patient!
Thank you for understanding!
Bettina Hello Des!
Please check in the Newspaper -> Theme panel -> Ads -> https://app.screencast.com/4XFtcRqew45gb and set your correct link there.
It should work well because I’ve tested it in the latest update of the theme.
Thank you!
Bettina Hello Khalid!
In your screenshot is the checkout page from opt-in builder plugin.
Thank you!
Bettina Hello @arajioni!
I’ve tested on Safari, and I couldn’t see any issues. The sticky header will load only there. Please clear all the cache and try in an incognito window.
Thank you!
Bettina Hello!
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Also, try use the Raw HTML element from Composer, add the code there.
I hope that helps you!
Thank you!
Bettina Hello!
Please deactivate all the non-tested plugins with our theme before updating.
Update WordPress, PHP, the theme, and plugins to the latest version.
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
Bettina Hello @Pixelhouse!
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
Bettina Hello @webmastergrip!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Support Hours (GMT+3)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you for understanding!
Bettina Hello!
Try not to reply to the email as well, because we will try to reply from oldest to newest.
I’m sorry that you faced this problem. We’re so sorry for the inconvenience!
Yes, we had two days off, and our schedule may differ from yours.
We will try to get back to you asap.
Thank you so much for understanding!
Bettina Hello Adrien!
You have an option there to increase the height: https://app.screencast.com/05TkVIxWglXy9
Thank you!
Bettina Hello Adrien!
You can easily have a link in the title by writing it like this: https://app.screencast.com/YmS7u0w9ZsDb8
Thank you!
Bettina Hello @virajbpd!
I’m not sure why, because we do not control the way Twitter posts the articles.
Please address this issue with them.
Thank you!
Bettina Hello @thelansingjournal !
Edit the search template with the TagDiv Composer, click on the results, and check in the block if you have Sort Order: Latest, and it should display in the correct order. It will display the first latest post from December.
But it has the word “club” there. Anyway, if you set the sort order to latest, it won’t display there.
Thank you!
Bettina Hello @kevrose!
A shortcode can be inserted by using the element called “Column text” or “Text with title”. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
Also, try use the Raw HTML element from Composer, add the code there. It should work well and style it via CSS.
I hope that helps you!
Thank you!
Bettina Hello Megan!
I think this is something custom made by my colleague, so please ask him, and he will explain it to you.
Thank you so much for your understanding!
