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Bettina
tagDiv Staff

Hello!

Try to use the same element like this one: https://app.screencast.com/yzMhv6VAzLumf

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello!

I suggest you upload the images in your Media Library in full size (1920 px): https://prnt.sc/YzxtrT24bGKM
We have some settings for the rows and different stretch sizes: https://www.screencast.com/t/bsbB5P97A -> https://prnt.sc/icoqdTR9_DMS4

Thank you!

Bettina
tagDiv Staff

Hello!

Unfortunately, no. You can add it only manually.

Thank you!

Bettina
tagDiv Staff

Hello @gekkies !

Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.

Thank you!

Bettina
tagDiv Staff

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!

Bettina
tagDiv Staff

Hello Syed Khalid Muhammad !

I replied to you five days ago. The issue is solved. It was because some redirects were produced by the Yoast SEO plugin.

Thank you!

Bettina
tagDiv Staff

Hello @jubau!

Please note that this option works for posts and not for ads.
Deactivate the light speed plugin and see if this feature works.

Thank you!

Bettina
tagDiv Staff

Hello @ludyma !

If you want, we can take a look, see exactly the issue and let you know what you can do there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials

Thank you!

Bettina
tagDiv Staff

Hello!

Try to use our cloud shop templates.

Thank you!

Bettina
tagDiv Staff
Bettina
tagDiv Staff

Hello @gekkies !

Do you use the posts loop element? Also, without any value in the offset field.
Check on your mobile viewport:https://www.screencast.com/t/XDQJedlggSB

Thank you!

Bettina
tagDiv Staff

Hello @JamesCommsrisk !

I will add it into our investigation list.

Thank you for your feedback!

Bettina
tagDiv Staff

Hello Paul!

Change that from the theme panel settings: https://www.screencast.com/t/PbU3hQpDqHh
The social icons from the mobile menu are coming from the Theme Panel -> Social/Apis -> Social Networks -> https://i.imgur.com/kKYIECB.png remove/edit them after your needs.
Or you can delete that element and create a fully customizable page there using the modal popup: https://forum.tagdiv.com/modal-popup/

Thank you!

Bettina
tagDiv Staff

Hello @jubau!

Enable this option: https://forum.tagdiv.com/ajax-view-count/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Bettina
tagDiv Staff

Hello @gekkies !

The URL is changing depending on what you search for. Do you mean anything else?
In order to avoid misunderstandings, please provide more information(screenshots/video) about what exactly is the issue there and what exactly you need to achieve.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @Gekkies !

I’ve checked and it works as it should. Please try to uninstall the cache plugin and check if the problem is solved.

Thank you!

Bettina
tagDiv Staff

Hello @kaeferatwork !

Yes, I know. That page can’t be customized with the TagDiv Composer unless you create and set a new one, as explained above.

Thank you!

Bettina
tagDiv Staff

Hello @Frydenborg !

If you use cloud templates, then you can copy-paste the code of the template (edit it with Gutenberg) into the second site in a blank template.
Check out this guide for the theme panel settings as well: https://forum.tagdiv.com/import-export-theme-settings/

Thank you!

Bettina
tagDiv Staff

Hello!

You can use a license key for one single product(website). For the other domains/sub-domains, please consider buying another license key. There are two places for a license: one can be used for staging, and the other is for the live version of your product/sub-domain/website.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check this guide: https://forum.tagdiv.com/newspaper-6-how-to-activate-the-theme/

Thank you!

Bettina
tagDiv Staff

Hello @gomakeout !

Please check this guide: https://forum.tagdiv.com/what-is-ajax-preloading/

Thank you!

Bettina
tagDiv Staff

Hello!

No. It should work well. Activate the shop plugin from Newspaper -> Plugins as well.
Do you have the latest update of the theme and plugins?

Thank you!

Bettina
tagDiv Staff

Hello @ludyma !

Did you hide the ads for visitors from the settings? Make sure this is not a caching issue.
Deactivate all the cache plugins that you have and try again.

Thank you!

Bettina
tagDiv Staff

Hello @vallartamirror !

Please make sure you set the cloud templates for every page by clicking on the cloud template you want from that list of templates. If you used default templates for your page, then you should choose the cloud template manually. It is not enough to set a cloud template globally.

Thank you!

Bettina
tagDiv Staff

Hello!

This is available by hovering over the image. It is a request and not an issue. This has not been added to the theme yet.

Thank you for understanding!

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