Bettina Hello @kadesignvn!
Follow this guide to create the Youtube API Key: https://forum.tagdiv.com/youtube-api-key/
Check this guide: https://stackoverflow.com/questions/51268669/getting-a-403-forbidden-error-for-youtube-data-api
Thank you!
Bettina Hello @larutachina!
A workaround there could be to split the row into two columns: https://prnt.sc/zILDt_4-uzFJ
You can add the element called “author box” to each column. Specify the author ID here:
https://prnt.sc/HbtPcN8A0o7a
Or you can add the same element called “authors box” in each column and exclude the other authors: https://prnt.sc/5IL3H8M1Uhtj
Thank you!
Bettina Hello Laura!
No. They will estimate the time it will take to solve your query and give a price.
Thank you!
Bettina Hello!
Create a new page in Dashboard -> Pages, press the publish button and view. Edit it with the TagDiv Composer: https://prnt.sc/gGw1zq0zdf3r and add this element: https://prnt.sc/MYbHmEUfD5Xn
Thank you!
Bettina Bettina Hello @abhayrick!
Our theme has not been tested with this plugin. Unfortunately, we cannot provide support for untested plugins.
Thank you!
Bettina Hello @stefanoroma!
I recommend you have a fresh WordPress install and move the entire project (only with the tagdiv plugins) with the Duplicator plugin. So, you won’t have any issues.
Thank you!
Bettina Hello @laura!
We discussed via email, and you said something is wrong with your child theme.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.
Thank you so much for your understanding!
Bettina Hello @christianmuda!
This issue has been discussed already here too: https://forum.tagdiv.com/topic/performance-issue-3/
Thank you for understanding!
Bettina Hello Syed Khalid Muhammad !
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
Bettina Hello Rob!
A shortcode can be inserted by using the element called “Column text” or “Text with title”. For example, in the step3 here: https://forum.tagdiv.com/add-cryptocurrency-price-ticker-widget/
“Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.
I hope that helps you!
Thank you!
Bettina Hello!
Yes. Please check our changelog: https://tagdiv.com/newspaper/.
If you still have an issue with schema, then please contact us via email, and we will help you.
Thank you!
Bettina Hello Paula!
Oh, I understand now what you mean. That’s not a bug. After choosing a filter, you need to wait to refresh in order to choose the second filter. That “jump” is when the js is loading.
Thank you!
Bettina Hello @jtoney !
We will take into consideration your query in the future!
Thank you for your feedback!
Bettina Hello @jasergy !
We have a membership plugin called Opt-in builder and we have this feature in our theme already.
Check our documentation: https://forum.tagdiv.com/tagdiv-opt-in-builder/
-> https://prnt.sc/zR8I195YHYLx
Thank you!
Bettina Hello!
Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/
Thank you for understanding!
Bettina Hello!
Please check the screenshots I provided to you. You can find the category ID by hovering over the edit button: https://prnt.sc/NLh_uSfofodc
Thank you!
Bettina Hello!
Unfortunately, no.
Thank you!
Bettina Hello!
If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
Bettina Hello!
We will fix this problem as soon as possible!
Thank you for understanding!
Bettina Hello!
We will try to fix it as soon as possible.
Copy-paste the link manually in a new tab.
Thank you so much for understanding!
Bettina Hello!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
Bettina Hello @Mediarse!
When we do an update, we update everything to be better and better, and we do not have a purpose as you describe. That’s why the theme has become a big one with a lot of functions and features for everyone.
We wanted to create the easiest platform, so you can build your website without knowing any code and have the possibility to customize every field from any demo.
We are sorry that you felt this way.
Also, sometimes the plugins become deprecated, and we need to find a workaround for them, so we will use new, better features instead.
Make sure you have all the plugins (installed and active) you had before the update.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you!
Bettina Hello @jtoney !
The 503 error occurs when your website server cannot be reached – i.e., the server is unavailable. Check this guide: https://themeisle.com/blog/fix-503-error-wordpress/#gref
Thank you!
Bettina 