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Bettina
tagDiv Staff

Hello!

I understand your issue, but I already said I have no ETA yet or any response.

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

I will add this request to our improvement list.

Thank you for your feedback!

Bettina
tagDiv Staff

Hello!

Unfortunately, there is no workaround for this. Only if you do not use AMP. Because AMP and mobile theme have other options and do not allow so many features in their layout.

Thank you!

Bettina
tagDiv Staff

Hello Chris!

1. When you add an element to the TagDiv Composer, it loads and then displays where you added it.

2. Provide some screenshots or a video, please.

3. Some elements are not working as they do in a single template. But common elements can be copied and pasted on another page, or you can save the element/entire row.

Thank you!

Bettina
tagDiv Staff

Hello!

Please check my exact hour: https://prnt.sc/B7vWTqYRc5LV (Romania)

Thank you!

Bettina
tagDiv Staff

Hello!

Support Hours (GMT+3)

Monday – Friday:
8:00 AM – 17:00 PM

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Yes. Please contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello @findbitter!

Please check the guide here: https://forum.tagdiv.com/loading-translations/

Thank you!

Bettina
tagDiv Staff

Hello!

If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!

Thank you!

Bettina
tagDiv Staff

Hello!

Yes, this is true. The amp layout overwrites the cloud template built with TagDiv Composer. 

Thank you!

Bettina
tagDiv Staff

Hello @Igor88 !

This is the link https://severnymayak.ru/tdb_templates/author-template/ of your author template which has dummy content: https://prnt.sc/CU7RVVoq2Fby. In the cloud templates you can find all your author templates: https://prnt.sc/ijFujT2_R-h5 and edit them with the tagdiv Composer : https://prnt.sc/Bx4_zkSNINLD

Thank you!

Bettina
tagDiv Staff

Hello @bhavin !

Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– license certificate
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

Please note that page speed or optimization is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Bettina
tagDiv Staff

Hello!

Done. Your sidebar is ok: https://prnt.sc/96cFH5Yjq0yD

Thank you!

Bettina
tagDiv Staff

Hello!

Sorry, it was a misunderstanding! Yes, it could be easier to check and let you know where the problem comes from. Contact us via email at contact@tagdiv.com and provide the following:
– admin URL and credentials
– cpanel URL and credentials
– a link to this topic in order to identify you

Thank you!

Bettina
tagDiv Staff

Hello!

What should I restore? I’m sorry, but I’m confused! Please let me know in details.

Thank you!

Bettina
tagDiv Staff

Hello!

We do not have this setting in our theme.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information(screenshots/video) and an example about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

Bettina
tagDiv Staff

Hello @zhangleji !

1. Check this video: https://www.screencast.com/t/wYC393CRO
2. Try these elements: https://prnt.sc/XOlxgfctoT_S
3. Use a plugin for this, for example the Members – Membership & User Role Editor Plugin.

I hope that helps you!

Thank you!

Bettina
tagDiv Staff

Hello!

You should find it in Gutenberg also: https://prnt.sc/5YqpwV7qJTVX

Thank you!

Bettina
tagDiv Staff

Hello!

I recommend you to use this plugin: https://forum.tagdiv.com/autoptimize-install-configuration/

Thank you!

Bettina
tagDiv Staff

Hello!

I see that you sent the credentials, and my colleague replied to you. Please continue the discussion via email.

Thank you!

Bettina
tagDiv Staff

Hello!

You can choose to edit it with the TagDiv Composer and build the sidebar like:
1. Insert one new row (or delete an existing one).
2. Divide into two columns (2/3 + 1/3).
3. You can add whatever element you want into the second column and consider it a sidebar.
And the text or the shortcode can be added in “Column text” or “text with title” elements. “Column text” and “text with title” elements have a button called “edit content” and if you click on that button, the WP Editor will open, and you can add some text/code/shortcode there. Close the WP Editor from X, save the changes from Composer and view the page to see the changes.

Thank you!

Bettina
tagDiv Staff

Hello!

Please provide more information(screenshots/video) and an example about what exactly you need to achieve or what is the issue there.

A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.

Thank you!

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