Hello!

I’ve checked your website and it seems that you already have 2 menus there.
Please provide more information about what you’re trying to achieve.

Thank you!

Hello!

Unfortunately, we didn’t test this functionality on our theme.
We will take into consideration your query for the future.

Thank you for understanding!

Hello!

I’ll add this feature you’ve requested to our improvement list.

Thank you!

Hello!

We recommend using only one cache plugin and deactivating the other cache functions.

Thank you!

Hello!

If you import valid CPTs, then you can see them in the Cloud Templates and assign a template for them. Give it a try!

Thank you!

Hello!

If your CPT has an existing category, then you can display that CPT from that category: https://prnt.sc/Wya1xZdFNX3z

Thank you!

Hello!

Please make sure you do not have WP Bakery installed and active, clear the cache and try again.

Let me know the results!

Thank you!

Hello!

Deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Make sure that you have the latest update of the theme(11.5.1 version) and the plugins.
If not, then I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know the results!

Thank you!

Hello!

If you want to have style 5 for all your articles, then you can select it here: https://prnt.sc/ulgIPE8c-XTz

Thank you!

Hello!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

Hope that helps you!

Thank you!

Hello!

Both articles have no featured image set up, neither in the desktop version.
If you mean the images from the sidebar, then you shouldn’t have placed them in the mobile version for 2 columns: https://prnt.sc/KLkzuuzT8kiZ, only if you make them wider(set 60% and 40% for the second column: https://prnt.sc/yADabbPqMrHs).
You can re-order the columns on the mobile viewport: https://prnt.sc/GUZQ43nJiLEL

Thank you!

Hello!

Other issues here could be the page speed and the configuration of your resources on your website. 

You need to take into account:

External factors: server speed, if you are using CDN or not, the external resources loaded by your website like ads, fonts, tracking scripts like Facebook Pixel, Google Analytics, Twitter analytics, Hotjar, and so on.

internal factors: the number of elements on the page, image size, image formats, if you are using mobile optimized layouts, console errors.

Our developers are working a lot to improve the page speed with every update.

As a suggestion, disable the lazy load animation. Other starting points to improve your website page speed are here:

– https://www.xtechkr.com/optimize-newspaper-theme/

– https://forum.tagdiv.com/how-to-make-the-site faster/

– https://forum.tagdiv.com/topic/score-100100-pagespeed-with-newspaper-wordpress-theme/

– https://www.infophilic.com/get-almost-100-pagespeed-newspaper-theme/

– https://developers.google.com/speed/docs/insights/v5/about

Please check the tutorials from those platforms gt metrix and Google Pagespeed Insights and I’m sure you can increase the page speed.

Please note that page speed is not covered by the support team: https://forum.tagdiv.com/newspaper-theme-support/

Thank you for understanding!

Hello!

Yes, it should work well. Make sure you index all the pages on your website.

Thank you!

Hello!

Please try the topic I provided above.

Hope that helps you!

Thank you!

Hello!

For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/

Thank you!

Hello!

Unfortunately, I have no ETA right now.

Thank you for understanding!

Hello!

It could be a cache issue or a problem with your server.
Did you solve the issue?

Thank you!

Hello!

We can take a look at this and investigate why it is not working for you. There could be an easier way to solve this issue. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Yes. We need it to login and have a look at the issue.

Thank you!

Hello!

We can take a look for this and investigate why is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you

Thank you!

Hello!

Please provide more information about what exactly doesn’t work on your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

Access Newspaper -> Prebuilt Websites, select “All” -> https://prnt.sc/Vga5V7yzrAkJ and you’ll find it on the 4th row -> https://prnt.sc/WBLwI1DWg5y8

Thank you!

Hello!

Pleased check this topic: https://community.cloudflare.com/t/apo-warning-cf-edge-cache-response-header-is-missing/254654

Hope that helps you!

Thank you!

Hello!

There should be 2 different elements: a column and an inner row. I just found this solution for this moment, so you need to apply it to every other sticky from that page.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Let me know the results!

Thank you!