Hello!

I’ve checked your website and it seems to load pretty fast in desktop and mobile mode.
It could be a network connection issue.

Thank you!

Hello!

Please note that this plugin is not tested with our theme and we can not provide support for untested plugins.
Please check this guide as well: https://forum.tagdiv.com/cloudflare-cdn/

Thank you!

Hello!

Check some other possible factors which can interfere with our theme here: https://forum.tagdiv.com/general-options-may-interfere-with-newspaper-theme/

I would gladly recommend you to make a backup and update plugins and the theme via file transfer to the latest update: https://forum.tagdiv.com/how-to-update-the-theme-2/
Some issues have been fixed, and you do not need to investigate these kinds of issues so far.

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/

Thank you!

Hello!

There should be an image: https://prnt.sc/Umsv8ypDGVmD, scroll down and delete the text: https://prnt.sc/kttaHzUTj0oP
Make sure it is deleted on every viewport: desktop, tablet, mobile.

Thank you!

Hello!

Please provide more information about what exactly it doesn’t work on your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

For the category page, you can add a flex block with a special filter Category: Current category -> https://forum.tagdiv.com/flex-block-settings-guide/ The posts from that category will display only.

Thank you!

Hello!

Try it like this: https://prnt.sc/osF3gamb9yFG ; Or with some plugins.
If not, only from the WordPress Editor: Gutenberg or Classic.

Thank you!

Hello!

You can display your CPTS in the Flex blocks elements: https://prnt.sc/0ZBCi-R7ONzS There you can insert the slug of your CPT.(For example: Movies).

Thank you!

Hello!

You can add more posts there: https://prnt.sc/Q6o-1J5XCYT2
Unfortunately, there are no settings to change the way it is functioning.

Thank you!

Hello!

You can use a license key for one single product. We’ve introduced the Manage License System, which can be seen in the 11.4.3 version of the theme in Newspaper -> My license. You can assign or unassign a domain from there. One can be used for staging and one for your live website.
According to Envato license terms, a theme can be used for a single end product (website):
– https://themeforest.net/licenses/standard
– https://themeforest.net/licenses/terms/regular

Thank you!

Hello!

We will investigate this issue and try to fix it in the next updates.

Thank you for understanding and letting us know!

Hello!

There are some settings in the Ad box element for the image ad only.
We will add the request to our improvement list.
In the meantime, please check this topic: https://forum.tagdiv.com/topic/hot-to-make-ads-open-on-a-new-tab-in-browser/

Thank you!

Hello!

Yes, this is a recommended and tested cache plugin.
You can choose another plugin which suites you the best, but take care of a future plugin conflict.

Thank you!

Hello!

At that moment, when I accessed that site, it was a website totally changed.

Thank you!

Hello!

Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

If the problem persists, then please provide more information about the issue you have.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

Hello!

This can be possible, maybe only with some help from a plugin. Unfortunately, we do not have any settings in order to achieve this. There you’ll need some custom code for sure.

Thank you!

Hello!

Please make sure you assign the mobile pages correctly to your cloud templates.
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there or adjust them to look better.

2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/

A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Note: If you want to use version 1 or 2, then you need to deactivate the Mobile theme plugin and see the results.

Thank you!

Hello!

Please make sure you do not have some custom font style set up which overrides the rule from the TagDiv Composer.
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/

Let me know the results!

Thank you!

Hello Vittorio!

Please edit the homepage with the TagDiv Composer, select the mobile viewport and uncheck this setting from the top inner row: https://prnt.sc/DzfRJuf4iVcY
Save and view the results!

Thank you!

Hello!

Can you please provide a video with more information? Take an example with one picture and try to adjust the sizes how I have explained you in your old topics please.

Thank you!

Hello!

This issue has been discussed already here, please check: https://forum.tagdiv.com/topic/invalid-reply-from-server-endpoint-63/

Thank you!

Hello!

Please check this article in order to increase more views on your website: https://www.boostability.com/content/10-ways-to-boost-page-views-in-wordpress
For SEO, we recommend Yoast plugin which is tested with our theme: https://yoast.com/
You can choose other plugin which suites you the best, but take care for a future plugin conflict.
We will investigate this issue!

Thank you!

Hello!

First of all, please make sure you have a backup done and then you can update the theme and the TagDiv plugins also.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/

The child theme is not overwritten by the update. An issue for that could be the compatibility of your child theme with the new version of our theme(if you use some files which were updated). If you’ll have some custom modifications directly in the theme files, then better save the code and replace it after the update.

Make sure that all the requirements are done as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/

Thank you!

Hello!

I’ve checked your website and it seems that you solve the issue: https://prnt.sc/6-RGPF_aduwt
How can I help you with any other issue?

Thank you!

Hello!

Please provide more information about what exactly it doesn’t work on your website.

A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!